Forex Brokers Testimonials

IC Markets suddenly told me that I couldn't withdraw my money from 1 week prior. I don't know if it is real or a scam? As long as I know, there are no problems regarding this before. Everything seems to be going smoothly, although I have to say that my last transactions took a really long time.  But it still arrived in my account safely despite it taking longer than usual. I did try to contact customer support, but it took too long to answer. I wonder if anyone has experienced this lately? So far I think IC Markets is an honest broker.

Okay, when I first traded with IC Markets I was pretty happy. They offer me the best price on everything, such a good deal for a great service. However, this has changed now. These days, they will do all they can to get your money. That's not the only thing I hate, now they also have ridiculous spreads, slippage, and even moving money within their platform. Another bad thing I notice is, that whenever I put a buy stop in, or sell stop the trade always starts early and ends early. This is really bad.

I have been trading with Pepperstone for a while now, and I think they are great. For example, they didn't lie when they said they have great order executions. The low latency they provide is actually really good, really recommended. Have only had to speak with customer service a few times and they've always been great. They have a great response time and the way they handle the issue is really professional. They also have a lot of good features (like trading tools, etc) for traders. Also the instruments they offers is plenty, so you'll have a lot of choices here.

It's a good thing IC Markets has live chat features, so I can quickly send a chat whenever I found something wrong happening with my traders. However, I do hope the team can replay sooner since it's really necessary sometimes. I mean, what is the point of having live chat features if they didn't replay quickly?

I still don't understand what happened, but I will try to explain it in a chronological manner.

First of all, I was trading GBP/CAD earlier. In the beginning, everything seems smooth and I wouldn't think that there is anything wrong at all. I look away for a little bit and suddenly I receive a huge loss. Precisely around 150 pips! I understand that the market might be moving at lightspeed but it won't be this much? I contacted customer service and their answer didn't satisfy me. Has anyone experienced this before? Can anyone explain what happened?

I have my fair share of trading with other Australian brokers out there, but I think that IC Markets is one of the best among others. Super low spreads and super-fast execution. They also have one of the best customer support. My trading experience has been super so far with the True ECN account. Reliable, smooth process to withdraw.

In the beginning, it was really good. My deposit went very smoothly and there are no problems that occurred during this process. My funds appear almost instantly in my trading account. Even when I'm trading, everything seems to go very well and hassle-free. I think I must have found a reliable broker. But, sadly the problem arises when I'm trying to withdraw my money. They just won't let me get my own money. I tried to ring the person who originally phoned me from Oanda some time ago. Only to find the number is not valid anymore. A tip, you might want to file a small claim against them and report to the FCA if you experience this.

Not gonna lie, I was interested in IC Markets because they advertise themselves as 'raw spread brokers'. Let's be real, who doesn't like small spreads? In the beginning, it all went very smoothly, the spreads are actually good and there are no problems with withdrawing (it's very important that I get my own profits). But then, I noticed that IC Markets increases the spread many times, just to auto-close and stop out on small accounts, despite claiming to be an ECN broker. Problems keep happening, I have difficulty in withdrawing the funds from my account to a bank account. For some reason, do not comply with their product disclosure statement.

I think that IC Market has the best customer service, here is why.

1. Fast response, they really didn't waste my time.

2. Great operator who actually cares about my problem.

3. Efficient, my problem got fixed within seconds.

4. Friendly operator, a real profesional.

I never had any problem with IC Market until recently. I recently gain some profit and I want to withdraw it. Normally this is a very simple process in IC market, and it doesn't need the extra headache. But, for some reason, my withdrawal request was denied. I thought it was because I withdraw more than I usually did, so IC Market suspected something weird is going on. So, I informed the customer service, and soon my withdrawal was processed. But, it took an extra-long time for them to do it, the money arrives in my account after a month. That is unacceptable.