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Pepperstone Testimonials


Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.

Broker Review | News

Maryjo Stroud
Mar 10 2023

It's amazing that Pepperstone now offers TradingView. I am getting bored of brokers only offering MT4 and MT5. It's a step up for Pepperstone. But there is a downside for me; I have to contact customer service for help several times. Yet, each time they still help me very generously. This is something I should mention because it's quite rare.

Launa Tang
Mar 10 2023

I have been an active trader in Pepperstone since 2019, but I take sometimes off during the pandemic. I guess a lot of people do. I had only recently returned to trade with Pepperstone again last year. I want to note that this broker is One of the best for low spreads and trading conditions/execution. Not to mention they have a very smooth withdrawal dan deposit transaction ever. I can never find any broker better than this. Yes, they have flaws that I won't deny. But overall, they have given me a great experience.

Gaye Estrella
Mar 2 2023

This is one of that broker that is good at the beginning but then slowly turns into something horrible. I don't know if horrible is the right word, but it is certainly not pleasant. I did have a good time with them in the beginning. Smooth trading, no problems with withdrawal, great service. All of sudden, they keep having withdrawal problems. The company would now release my funds despite providing all the docs they requested. It has been nearly two weeks since my withdrawal request, and my money is stuck in limbo.

Cherri Knoll
Feb 10 2023

Overall not a very bad broker. From the get-go, they seem very professional. But there is some reason why I can't give them a full-star review. I would say that in today's age software like MT4 and MT5 is super outdated and I would appreciate it if pepperstone created its own platforms. But I do understand that this platform is still very much popular among traders. Unfortunately, the platform is a bit difficult to log-in to sometimes, and I had to contact chat twice to give me the different server links I needed.

Dewitt Hwang
Jan 12 2023

I have some questions regarding this broker. So I open an account around September last year, and I haven't been using it since December. Is there a way for me to revive my old account or is it better to open a new one? Does my old account still available or is it d? I don't have balance in it.

Dec 24 2022

The customer service team helped me a lot. Ok, it started with my account problem. So I found a way to change the password for my account and found a bug. But after this error, the password was reset and I entered the new password and the old password so I couldn't get into the account but it didn't work. So I contacted customer service and they gave me a password reset link and a solution to my problem. Also, I had a great chat about trading issues. They seem very patient to me. I find Pepperstone's customer service to be very good! Special thanks to Constantinos and the team!!

Dec 24 2022

I have been using this broker platform for 6 years. Pepperstone is still the best compared to other brokers. I was able to support my parents and survived during Covid. I traded there without any problems. Order execution is very fast, but sometimes there are, but not always. Slippage happens sometimes, but not always. I would like to say that Pepperstone is a really great broker. I traded with the correct knowledge and trading strategy and did not find any problems. A reliable broker and depositing and withdrawing money there is always easy. thank you very much!

Dec 24 2022

I've been scalping Pepperstone for a few months and have had a terrible experience so far. I am having trouble executing orders as the  server response is very slow and my strategy target price to entering the market is useless. And because of that, dont expect to gain profit with that order execution condition. So, I wrote to them and you know they said a system error! I am thinking of only me trade with loss because of system bugs, and yet they don't do anything about it. So instead of complaining all the time, I think I will switch to another platform as soon as possible.

Sebastian Joe
Dec 24 2022

Order execution on Pepperstone is very slow and I'm thinking about broker's manipulation and stop loss hunter! They are book B brokers and I feel like they were trading against a client! Whenever I order a position it is always and suddenly the chart is reversed! Even when opening a position it always needs to load even though there is no problem with the internet at all! What is happening on the server at Pepperstone?

Dec 24 2022

I have been using the Pepperstone demo account for three months and am very happy to have the opportunity to trade live. However, I found a problem that I can't solve. Whenever I upload a document to its website, I always get an error. So I contacted customer service and to my surprise, they responded very quickly and resolved the issue immediately! They also explained why the document upload was failing. I am really amazed! Pepperstone's customer service is really great! Really great choice to trade with!