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Interactive Brokers Testimonials

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Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.

Broker Review | News

United States
MMona Huang Aug 14 2020
 
I have worst CS moment here. They are a bit...

I have worst CS moment here. They are a bit unprofessional. Every time I called, they are always rude and rushing me. No patient, always asking me to figure out from their website.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
DDe La Cruz Aug 10 2020
 
While the platform is good. When you have a problem...

While the platform is good. When you have a problem you can't get to speak to anyone. I have tried numerous times and you wait on hold for a long time more than 20 mins in any case and I have just abandoned the call without getting any resolution.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
RRegina Aug 10 2020
 
The web site does not always connect you may have...

The web site does not always connect you may have to log on a number of times to connect. The notifications such as messages do not come up when clicked on, this also usually takes several attempts.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
PPeterson Aug 10 2020
 
The platform is absolutely solid and the folks at IB...

The platform is absolutely solid and the folks at IB work continuously to improve it. The customer service, some years ago was mediocre, has improved markedly; and is very good at the present time. The cost to trade is very competitive.
I would recommend the platform.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
HHerzek Aug 9 2020
 
Pros: Fast, InexpensiveCons: Terrible Scanner, Horrible Charts, Customer Services

Pros: Fast, Inexpensive
Cons: Terrible Scanner, Horrible Charts, Customer Services

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
BBrianne Jeunh Aug 8 2020
 
My application for an interactive brokers account took weeks to...

My application for an interactive brokers account took weeks to review. After those weeks, they sent me a message indicating that they were unhappy with my proof of address and wanted another one. I provided another one several weeks ago, but it's still not reviewed.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
MMartin James Aug 7 2020
 
Support staffs sometimes provide wrong info. Mobile platform is many...

Support staffs sometimes provide wrong info. Mobile platform is many times laggy.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
KKelly Faith Aug 7 2020
 
I'm simply tired of fighting access to my account. Tired...

I'm simply tired of fighting access to my account. Tired of trying to make recently added additional investment account available like my initial accounts. Tired of the ineffective phone support that can't do anything but talk with you about helping you fix your account.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
AAloius33 Aug 6 2020
 
I’m really happy with interactive brokers it’s the most complete...

I’m really happy with interactive brokers it’s the most complete platform I have used people say it’s complicated for beginners but honestly it took me a couple minutes to set up all my charts and everything I need besides there’s no comisión being a platform that offers ibkr lite.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail
United States
KKinsey Aug 5 2020
 
Exceptionally difficult barriers to entry as a new customer. Customer...

Exceptionally difficult barriers to entry as a new customer. Customer service is not well trained in solving problems for new clients. Instructions for entry are not definitive and subject to different interpretation.

Broker Interactive Brokers   Website   Review   Reply   New Testimonial   Detail



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