Demo Account Guide Demo Account Guide

Interactive Brokers Testimonials

HOME / TESTIMONIAL / INTERACTIVE BROKERS

Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.

Broker Review | News

United States
Mona Huang
Aug 14 2020
 

I have worst CS moment here. They are a bit unprofessional. Every time I called, they are always rude and rushing me. No patient, always asking me to figure out from their website.


United States
De La Cruz
Aug 10 2020
 

While the platform is good. When you have a problem you can't get to speak to anyone. I have tried numerous times and you wait on hold for a long time more than 20 mins in any case and I have just abandoned the call without getting any resolution.


United States
Regina
Aug 10 2020
 

The web site does not always connect you may have to log on a number of times to connect. The notifications such as messages do not come up when clicked on, this also usually takes several attempts.


United States
Peterson
Aug 10 2020
 

The platform is absolutely solid and the folks at IB work continuously to improve it. The customer service, some years ago was mediocre, has improved markedly; and is very good at the present time. The cost to trade is very competitive.
I would recommend the platform.


United States
Herzek
Aug 9 2020
 

Pros: Fast, Inexpensive
Cons: Terrible Scanner, Horrible Charts, Customer Services


United States
Brianne Jeunh
Aug 8 2020
 

My application for an interactive brokers account took weeks to review. After those weeks, they sent me a message indicating that they were unhappy with my proof of address and wanted another one. I provided another one several weeks ago, but it's still not reviewed.


United States
Martin James
Aug 7 2020
 

Support staffs sometimes provide wrong info. Mobile platform is many times laggy.


United States
Kelly Faith
Aug 7 2020
 

I'm simply tired of fighting access to my account. Tired of trying to make recently added additional investment account available like my initial accounts. Tired of the ineffective phone support that can't do anything but talk with you about helping you fix your account.


United States
Aloius33
Aug 6 2020
 

I’m really happy with interactive brokers it’s the most complete platform I have used people say it’s complicated for beginners but honestly it took me a couple minutes to set up all my charts and everything I need besides there’s no comisión being a platform that offers ibkr lite.


United States
Kinsey
Aug 5 2020
 

Exceptionally difficult barriers to entry as a new customer. Customer service is not well trained in solving problems for new clients. Instructions for entry are not definitive and subject to different interpretation.