IC Markets Review

IC Markets

IC Markets is a well-established broker since 2007. IC Markets has headquarters in Australia, Hong Kong and Viet Nam. They are generally well-suited for IC Markets to provide their Forex/CFD trading services to global clients.

This broker has also been regulated by ASIC ACN 123 289 109, CySEC 362/18, Securities Commission of The Bahamas SIA-F214 and The Financial Commission 25.11.2021.

We can say that IC Markets is a legitimate broker that is safe to trade with and not a scam with all those licenses. Especially for algorithmic traders or scalpers, IC Markets could be your first choice as it provides excellent trading costs, high leverage, low latency connectivity, and superior liquidity.

Three copy trading services are also available to facilitate social traders, while beginner traders benefit from a high-quality educational platform and 24/7 customer support. IC Markets offer negative balance protection and segregates client deposits from corporate funds.


Company Information

Website
www.icmarkets.com

Established
2007

Country
Australia, Hong Kong and Viet Nam

Regulation
ASIC ACN 123 289 109
CySEC, 362/18
Securities Commission of The Bahamas, SIA-F214
The Financial Commission, 25.11.2021

Features

Interest rate on funds

Free education

PAMM accounts

MAM accounts

Segregated accounts

Managed accounts

Account Information

Apart from the forex demo account, this broker offers Raw Spread and Standard. To successfully navigate your trading account, you also need to consider about leverage and minimum deposit. Talking about leverage in general, the maximum leverage offered by IC Markets is up to 1:500. Meanwhile, you can open an account with a starting capital of $200.

IC Markets offers the following trading accounts:

  • Standard: Standard account requires a minimum deposit of $200 and a minimum lot size of 0.01. To offer traders the best prices, this account type uses variable spread. Overall, the account is offering a multitude of tools, such as trailing stop, pending orders, one-click trading, browser-based platform, and trading via API. However, you don’t have the Expert Advisor nor scalping strategy options.
  • Raw Spread: The minimum deposit is $200  and the minimum lot size is 0.01. Raw Spread promises straightforward market access via one-click trading, automated trading, and mobile trading with a variety of tools including trailing stop and pending orders. Expert Advisor and scalping are allowed.
pin

Minimum Deposit

$200

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Maximum Leverage

1:500

pin

Spread

Variable

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Commission

$3.50

If you want to look for a more simple explanation regarding this broker's account type(s), take a loot at the following chart:



Minimum Deposit $200

Minimum Position 0.01 lot

Spread Variable

Scalping

Expert Advisors

Trailing stop

Pending orders

One-click trading

Mobile trading

Automated trading

Fees

Commissions at IC Markets vary by the trading platform. The commission is $6 per lot for cTrader and $7 per lot for MT4/MT5. The pricing difference lowers profit potential by 16.67% for MT4/MT5 traders.

Fees of 0.10% are charged for equity traders, except US-listed equities, where the cost is $0.02 per share per side. Other costs to be aware of include third-party payment processors and overnight swap rates. However, one of the advantages of using IC Markets is they do not charge an inactivity fee.

Instruments Traded

Besides lots of currency pair, IC Markets also offers some instruments you would like to trade on, such as Forex, CFD, Bonds and Cryptocurrencies for your best choice. Somehow, remember that different instrument has different trading conditions. In this case, you have to make sure that your strategy is well suited for the instrument you chose.

Available trading markets on IC Markets include:

  • 23 indices.
  • 61 currency pairs.
  • over 22 commodities.
  • 1600+ stocks.
  • More than 11 bonds.
  • 13 cryptocurrency pairs.
  • 4 futures CFDs.

As for Raw Spread account, IC Markets specifically provides it with the following instruments and leverage:


Forex

Forex
1:500

Bonds

Bonds
1:500

Cryptocurrencies

Cryptocurrencies
1:20


Minimum Deposit $200

Minimum Position 0.01 lot

Spread Variable

Scalping

Expert Advisors

Trailing stop

Pending orders

One-click trading

Browser-based platform

Trading via API

Fees

Commissions at IC Markets vary by the trading platform. The commission is $6 per lot for cTrader and $7 per lot for MT4/MT5. The pricing difference lowers profit potential by 16.67% for MT4/MT5 traders.

Fees of 0.10% are charged for equity traders, except US-listed equities, where the cost is $0.02 per share per side. Other costs to be aware of include third-party payment processors and overnight swap rates. However, one of the advantages of using IC Markets is they do not charge an inactivity fee.

Instruments Traded

Besides lots of currency pair, IC Markets also offers some instruments you would like to trade on, such as Forex, CFD, Bonds and Cryptocurrencies for your best choice. Somehow, remember that different instrument has different trading conditions. In this case, you have to make sure that your strategy is well suited for the instrument you chose.

Available trading markets on IC Markets include:

  • 23 indices.
  • 61 currency pairs.
  • over 22 commodities.
  • 1600+ stocks.
  • More than 11 bonds.
  • 13 cryptocurrency pairs.
  • 4 futures CFDs.

As for Standard account, IC Markets specifically provides it with the following instruments and leverage:


Forex

Forex
1:500

Bonds

Bonds
1:500

Cryptocurrencies

Cryptocurrencies
1:20

Payment Methods

IC Markets offers their clients a variety of deposit and withdrawal options, with only cryptocurrencies missing. Although there are no internal costs, all bank wire transfers are charged a fee of $20 with third-party payment processor costs apply. Withdrawals are processed within the same day as long as received before noon AEST/AEDT. Both funding and withdrawal are available via many methods that you should check before to determine which one is the most efficient for you:

Bitcoin : As a payment method, Bitcoin is reliable for its low cost and quick process. Brokers have been integrating Bitcoin as one of their funding methods especially after the cryptocurrency's rise in popularity. Now, traders who have digital wallets can easily transfer their funds to and from their trading accounts.

Wire transfer : Wire Transfer is the most commonly used payment method. Nearly all brokers in the world provide this method on their service. The reason is wire transfer is basically traditional transfer between banks in the worldwide. So, this method is guaranteed for its safety. This really helps traders who avoid third-party payments or don't have credit cards.

Skrill : Mostly, all forex brokers provide Skrill as an online payment service option. Fast, easy, and safe transactions are the main reasons why traders using this method. Traders can use Skrill to fund their trading accounts with either payment cards, bank wire transfers, or directly from a Skrill e-wallet account.

PayPal : Online payment was not a thing back in the early 2000s, but PayPal has been in the market since 1999 and thus deserves to be regarded as one of the first e-payment services in the world. The US-based company is popular across many online platforms, including forex brokers.

Neteller : Like PayPal, Neteller is one of the most popular online payment services today. Due to this popularity, nearly all forex brokers accept Neteller as a payment method for their clients' fund deposit and withdrawal. Although the Neteller system is available almost all over the world, it remains particularly popular in Europe.

FasaPay : Known as an e-payment for retail forex traders, FasaPay does not require a huge amount of fee, giving it a competitive edge among any other e-payments in the forex brokerage industry. Instant process is also featured as one of its advantages.

IC Markets also provides payment with UnionPay, Credit/debit cards and BPAY




Trading Platforms

Trading platform is a tool where you can buy or trade an instrument with only some clicks on your device, anytime and anywhere you want. In addition, price chart is also usually provided with some analytical tools to help you analyze the price movement, so you can increase your profitabiliy by placing well-planned trades.

Hereby, IC Markets offers you MetaTrader 4, MetaTrader 5, cTrader, webIRESS and ProDeal.

  • MetaTrader 4: The MetaTrader 4 platform includes a broader range of technical indicators and orders, including one-click trading solutions, customizations for market depth analysis, advanced charting tools, Expert Advisers, and extensive back-testing options.

metatrader 4

 

  • MetaTrader 5: The MT5 platform offers an upgraded and expanded version of the MetaTrader 4 platform.

metatrader 5

 

  • cTrader: This trading platform is custom-made for an ECN trading environment. This includes automated trading software and is available on mobile desktops and the web. Traders who want to use auto-trading have three options to choose from; ZuluTrade, Myfxbook’s AutoTrade and Signal Trader’s mirroring technology.

ctrader

 

Unique Features

Designed to provide an enhanced trading experience, IC Markets includes some unique features:

  • MAM/PAMM solutions
  • VPS servers with three providers can be obtained free of charge if the trader's monthly trading volume exceeds 15 lots.
  • Myfxbook Autotrade and ZuluTrade cater to the needs of social trading.
  • The Advanced Trading Tools suite upgrades MT4 and into a competitive trading platform with features 20 exclusive trading tools.

 

Research and Education

One of the areas in which IC Markets is extremely strong is a blog that offers high-quality research and trading ideas. Users can select from six categories:

  • Fundamental Analysis
  • Technical Analysis
  • WebTV by Trading Central
  • Getting Started: educational platform with the video tutorials and then the 10-lessons
  • Webinars: seven experts host them in English, Spanish, Chinese, Portuguese, and Thai.
  • Podcasts: hosted by two presenters, add value and remain very popular among a younger generation of traders.

 

Bonuses and Promotions

Presently, bonuses and promotions are not available. Instead of using short-term marketing tactics to increase revenue, IC Markets chooses to offer competitive trading costs and ECN accounts with raw spreads to attract loyal clients.

Customer Support

Do you have any question or find any trouble related to IC Markets? If you do, you should reach IC Markets's support to get the information that you need. Here is the detail of the broker's customer support:

  • Access to multilingual support
  • Live chat  24/7.
  • Additional options include e-mail and toll-free numbers.
  • The Help Center attempts to answer the most common questions.

Website Languages

Chinese
English
Japanese
Russian

Office
Support

Email
Support

Call
Support

Chat
Support

Extensive Review

IC Markets is an online forex broker operating under the company of International Capital Markets Pty Ltd. Traders under the Australian jurisdiction are provided with the trading service of IC Markets AU that is headquartered in Australia and licensed by the Australian Securities and Investments Commission (ASIC).

On the other hand, non-Australian traders who open an account in this broker are registered under IC Markets SEY that is based in Seychelles, and regulated under the Seychelles Financial Services Authority (SFSA). The dual operation is a result of the relatively new rules from ASIC that prohibit their regulated broker to offer trading services outside Australia.

Classified as an ECN broker, IC Markets provide clients with MetaTrader 4, MetaTrader 5, cTrader as platform trading options. This broker also follows market trends to include Cryptocurrencies as one of its products, enriching its already wide selection of trading assets that include Currencies, Indices, Metals, Energies, Softs, Stocks, as well as Bonds.

The minimum deposit in IC Markets is in the middle range compared to other ASIC-regulated brokers, as it reaches $200 for every client. Market analysis materials are also prepared regularly for trading insights on IC Markets's official website, proving their competence to serve their traders with important contents created by market experts that work specifically for them.

For payment methods, IC Markets allows funding and withdrawal via wire transfer, credit card, PayPal, Skrill, Neteller, FasaPay, UnionPay, as well as Bitcoin via BitPay. The more interesting aspect from this broker is its multi-base currencies that include USD, AUD, EUR, GBP, SGD, NZD, JPY, CHF, HKD, and CAD.

As the trading technology in IC Markets is highly equipped with co-located servers and extremely low latency (especially on cTrader), the broker is widely known for its capability in hosting traders with the special needs for high-frequency trading as well as scalping.

To sum up, IC Markets is a fitting destination for active traders looking for a well-regulated broker. IC Markets is also flexible in terms of base currency and payment methods, signaling their commitment to welcome traders beyond their home country. As of late 2019, IC Markets provided their website in 18 international languages including English, Korean, Indonesian, French, Spanish, Italian, Malay, German, and Chinese.




FAQ About IC Markets


Is IC Markets a good broker?

A good broker constitutes a good service for traders in terms of many criteria including trading instruments, deposits and withdrawals, as well as customer support. What is good for a certain trader does not necessarily mean the same thing to you. So the term "a good broker" can vary in meaning. You can decide for yourself if IC Markets is a good broker for you or not by reviewing the criteria. In general, IC Markets provides trading service in Forex , CFD , Bonds and Cryptocurrencies . As for the payment methods, you can choose between Bitcoin, BPAY, Credit/debit cards, FasaPay, Neteller, PayPal, Skrill, UnionPay and Wire transfer. The customer support is available via Email, Office and Phone.


What is the minimum deposit for IC Markets?

The starting capital in IC Markets is $200.


Is IC Markets regulated?

IC Markets is regulated by ASIC ACN 123 289 109, CySEC 362/18, Securities Commission of The Bahamas SIA-F214 and The Financial Commission 25.11.2021. A regulated broker equals a more responsible trading environment. You can also expect a more guaranteed safety of funds as some of regulatory frameworks in the financial industry require a compensation scheme in case of unprecedented incidents that result in clients' financial losses.


Is IC Markets legit?

IC Markets is a brokerage company offering trading services for clients since 2007 with offices in Australia, Hong Kong and Viet Nam.


IC Markets Articles

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386 Reviews

Millard Donnelly
Pakistan
This post is an inquiry

May 26 2022

I am honestly interested in IC Markets because of a lot of things, including:

- low spreads

- CFD trading

- multiple deposit and withdrawal methods

I also understand that IC Market has plenty of trading platforms ranging from MT4, MT5, and cTrader. Does any of their platform available for customization? If yes, does it utilize MLQ4 programming language or C# programming language?

Arletta Bolton
Malaysia
This post is an inquiry

May 26 2022

Do IC Markets accept deposits and withdrawals from credit cards? I have actually visited their websites and I have already checked their payment methods and I have realized that they have a lot. I've seen that they offer bank transfers as well, but I am not sure if they can accept payment through credit card as it is the most convenient for me now.

Shenita Tirado
Ukraine
This post is an inquiry

May 26 2022

From my understanding, IC Markets is one of the rare brokers that actually provided some of the best spread in Australia. But I am not sure if their raw spread is floating or fixed. I expected it to be floating but I want to know how much can it get during volatile seasons. Also, what is the lowest average spread for major pairs such as EUR/USD or GBP/USD? I don't want the spread to get too big so I wonder how low can I place the stop loss?

Ione Crowell
Malaysia
This post is an inquiry

May 26 2022

I know that IC Markets has a lot of instruments to offer, so right now I am considering of opening an account. As of today I already created a demo account but I still haven't used it yet. The question is, is IC Markets suitable for multi-asset trading or portfolio? Also, does hedging allowed here? I understand that some broker doesn't allow hedging so that's why I want to make sure to know about this beforehand.

Vernice Prather
Australia
This post is an inquiry

May 26 2022

In the past, I have had some bad experiences with brokers. Some of them make it really hard for me to even create an account. I need to disclose it doesn't seem like they don't actually want to stop me from creating an account but the process is super complicated. I've heard from some forums that IC Markets provide a simpler method for account creation. My question is what do I need to provide for making an account in IC Markets? For example, what kind of id or proof of residency I should provide?

Mauro Simone
United States
This post is an inquiry

May 25 2022

You can call me a cheapskate I don't care, but for me, reducing trading costs is a must. So I always try to find out what kind of fees I need to pay during trading. As for IC Markets, I know that you guys charged commission fees for your raw account and that is to be expected. What I want to know is if there is any other trading cost I have to pay (I use an MT4 raw spread account). I also want to know if I will be charged a deposit and withdrawal fees? If yes then how much?

Chase Grubb
United States
Account Number: (56471xxx)
This post is an inquiry

May 25 2022

So, last week I stumbled upon some problem with my MT4 account. I couldn't log in for an hour, luckily I don't have any open positions that I need to close at the time. However, I was about to place an order, this has caused me to lose a huge opportunity. I did try to contact the customer service via live chat, but I am not sure why does it take a really long for them to reply to me? Is there any other way, perhaps a quicker way for me to contact customer service? Time is very important for me.

Emery Roe
Canada
Account Number: (45635xxx)
This post is an inquiry

May 25 2022

It's been a while since I stumbled upon IC Markets and so far I really love the premisses. I am absolutely in love with the low spread accounts so I am really interested to try them. However, to my understanding, IC Markets is an Australian broker and is regulated under ASIC while I am not from the country. So I was wondering if I can apply for their service from where I live? And would my account be protected under the CySEC regulations or others? Are there any differences compared to what Australian brokers can enjoy?

Stephan Winfield
Pakistan
Account Number: (90213xxx)
This post is an inquiry

May 25 2022

I have been trading in IC Markets for quite a while, but so far I have only been using my account to trade Forex only. Now, I'm feeling a little bit adventurous and I would love to try another instrument. I am honestly interested in CFD trading as well as Cryptocurrencies. In fact, I want to exclusively trade both of them in my account. Are there any different features that should be aware of? I understand CFD trading is really different but I have never experienced it firsthand.

Barton Poston
Switzerland
Account Number: (451629xxx)
This post is an inquiry

May 25 2022

So I am currently residing in Australia and I was just wondering if I can move my account to the UK server? I will be in the country for quite a while and I don't want to risk losing anything. But if I couldn't, is there any way I can still keep trading while I'm in a foreign country? Another thing, if I do switch my account to be England-based, does that mean that my account will not be regulated under ASIC anymore? What are the differences?

Rashad Link
France
This post is an inquiry

May 24 2022

I know that IC Markets is an Australian broker, so I was expecting them to be regulated by ASIC. But then I checked on their websites and I was surprised to find out that they are also regulated by CySEC as well. While it's always good to have brokerages that have been regulated by multiple bodies, it got me thinking. Since I don't live in Australia, does it mean that my account will be assign under CySEC? If yes, then what are the differences?

Reid Fulton
Germany
This post is an inquiry

May 24 2022

Last week I tried to open an account in IC Market and I was so surprised to find out that I need to provide a lot of documents. I wouldn't mind providing my information such as ID like a passport or driver's license. But what is the urgency of me providing proof of residencies like my bills or tax statement? Does it make me feel unsafe to share my current living address? Is there any way I don't have to provide it?

Emerson Mclemore
Pakistan
This post is an inquiry

May 24 2022

For me, customer support is very important. I have had my fair share of the bad brokers with inexperienced customer service operators and now it become one of my pet peeves when I'm choosing a new broker. I want to make sure that I will be able to contact them through any means. My question is does IC Markets has 24 hours service? How can I reach them aside from the occasional live chat? Is it email or phone call? How long does the waiting time usually take? I do not like to wait too long to get solutions to my problems.

Derick Kang
India
Account Number: (45127xxx)
This post is an inquiry

May 24 2022

I will be moving to Thailand soon and I wonder if I can still get IC markets service there? Or are there any other instruments/products that I couldn't access anymore? I understand the regulations might be different so there might be a slight change to what I can get access to, therefore I really need to know what I can (or cannot) get. Aside from that, what payment method should I choose to start trading from the said country? I normally use PayPal, but I don't know if that option is available in Thailand.

Reynaldo Stock
Australia
This post is an inquiry

May 24 2022

Do IC Markets apply deposit and withdrawal fees for their traders? If yes, then how much do they charge for each withdrawal/deposit. Also, I know that this broker charged commission fees for their raw spread account and that is to be expected. But my question is do they also apply commission fees for their CFD services? How much does it cost?

Kerry Phillips
Nigeria
Account Number: (56561xxx)
This post is an inquiry

May 23 2022

I have several questions for IC Markets and I hope someone can point me in the right direction.

1. Right now I have an existing account in the IC market and I still use it. But if I move to another country where IC Market is also available such as Singapore, can I still keep using my old account?

2. If I do have to make another account, what will happen to my old one?

3. Supposed I already submitted a withdrawal request to the PayPal account but I suddenly decided to switch to Skrill or Bank account, can that happened?

Ellis Rogers
South Africa
Account Number: (56142xxx)
This post is an inquiry

May 23 2022

New trader here, so please understand if I ask any ridiculous questions. Recently I found in a forum that IC Market offers rebates for their clients and wanted to know what kind of benefits I can get with rebates? And how to know if I am eligible to receive it? Aside from that, I'd like to know if IC Markets offers bonuses and promotions such as no deposit bonuses or something similar for their traders.

On a side note, I'm pretty glad about their educational form. I am most comfortable learning from webinars and IC Market has one of the best webinar classes I have ever tried. So, for trader who just started venturing like me, this program is a must try.

Alexander Harmon
Pakistan
Account Number: (45263xxx)
This post is an inquiry

May 23 2022

How long does it take for a withdrawal to process in IC Market? I was just started trading with IC Market and I haven't tried to withdraw any money yet as I still keeping open positions here. But the amount of money in my account will soon reach a certain number that I desire. I want to withdraw soon. The problem is, I am going on a vacation soon and I am worried that the money won't arrive in my account before my flight. The reason is that I'm afraid that there is something wrong happened and I need to contact my bank. Also, how much is the maximum amount to withdraw?

Jamie Cummings
France
Account Number: (45132xxx)
This post is an inquiry

May 23 2022

Hi, I have been trading in IC Market for a while now and so far I have been liking every part of this. Unfortunately, I will soon move to another country due to my job. This will be temporary, although I didn't know how long it will last. Sadly, IC Market service doesn't cover this place, after all, I will be in very remote places so having internet connections will be out of the question. Now, I was wondering if IC Market allows inactivity and how much they charge for it. Also, are there any limitations to keeping my account inactive? Or would it be better to close it for now?

Herman Jordan
Germany
This post is an inquiry

May 23 2022

One of the most important things for me when looking for the best broker is to make sure they can provide me with the best possible spread. Some of my trader friends pointed me to IC Markets, and I do agree that on paper this broker has one of the best spreads. But, the order execution speed is also important for me. Now, I've read that this broker's execution speed is pretty great. Now my question is, what kind of liquidity provider this broker uses? Also, I have read about the ultra-low latency they offer on their websites. What does it means and how does it affects my trading?

Latrina Crowe
Australia
Account Number: (92815xxx)
This review is half reliable

May 17 2022

Easily one of the most recommended brokers for new traders. There are several reasons for this, but mainly because they have plenty of great features that are geared towards newbies. For example, the demo account is super easy to make and very beginner-friendly. That is what a demo account is supposed to be if you ask me. If you aren't sure where to start, ICMarket also has great educational projects that you can join. I personally love their webinars as they always talked about more specific matters. Also, their podcast is a great option to learn while you are on the go.

Darci Hoff
India
Account Number: (45351xxx)
This review is half reliable

May 14 2022

Amazing customer service, easily one of the best I have ever been with. Although the demo account can be a little bit laggy and buggy, it is not a huge problem. In fact, I was having a hard time trying to log in to my demo account. Contacted the customer service and the operator quickly help me with it. I was very happy with the results and the fact that my problems were gone in a short time. Sadly it is very rare to find a broker with a great service like this nowadays. I hope their great service extended to other aspects as well.

Rolando Luna
Turkey
Account Number: (10924xxx)
This review is half reliable

May 12 2022

So, my money keeps getting stuck and I can't get it out for some reason. However, this broker just keeps making claims and blaming my bank for it. That isn't true because my other broker can do the transaction just fine. So it's definitely their fault. They still didn't do anything even after I told them about it. They just keep saying the same thing over and over again it's frustating.

Kim Silva
Singapore
Account Number: (45162xxx)
This review is half reliable

May 11 2022

The customer service support is truly amazing, even better than most of my old brokers. Recently I had a problem trying to log in to my account, I just bought a new device so I thought maybe I did something wrong. But when I did the same thing on my old device it gives me the same results. I quickly contacted customer support and I am really glad at how they handle the whole thing professionally. My problem was solved in a really short time and I never had any problems anymore.

Timmy Pearson
Singapore
Account Number: (54123xxx)
This review is half reliable

May 9 2022

IC Market is one of the best brokers you can think off if you are looking for a reasonable spread. I have been using them for a while since I use several strategies that require tight spreads and fast executions. Yes, so far, IC Market has managed to deliver what they promise me in the begining. Their customer service is very effective, at least they reply in a timely manner so I have been very satisfied with it.

Karolyn Melvin
Canada
Account Number: (66123xxx)
This review is half reliable

May 7 2022

They are a great broker if you are using strategies that require tight spreads such as scalping and short-term trading. They also work best if you are looking for a broker with great order execution speeds. Not to mention they also provide you with plenty of choices for trading instruments, probably even more than any other broker in my past experience. I have been trading with them for about three years and so far they have been nothing but great. Although, I might suggest that you do your withdrawal in smaller amounts since it tends to be delivered quickly for some reasons.

Katheryn Simonson
Malaysia
Account Number: (56473xxx)
This review is half reliable

May 7 2022

Easily one of the best cTrader brokers I have ever been. Although it has been a learning curve trying to learn how to use cTrader, IC Market making it easier. This platform offers a great and very easy to use. Not to mention, it's very rare to find a good broker that has tight spreads for cTrader. Even when there are some problems, the customer service are always ready to answer my questions and assist me.

Russell Crawford
Nigeria
Account Number: (45132xxx)
This review is half reliable

May 3 2022

For a professional trader like me, customer service is a very important thing. Well, aside from order executions speed and spread, which ICMarkets excels at. Yesterday I got some problems with my MT4 account, I couldn't access it during the most crucial time of my trading career. But, thankfully, customer service was very responsive and quickly solve my problems. This is why I keep stressing on the importance of having a broker that has responsive customer service.

Isabel Conner
France
Account Number: (33817xxx)
This review is half reliable

May 2 2022

They have been very lazy lately and I feel like their service has gotten worse as well. For example, I recently started checking my MT4 account again and I was surprised to find that everything has become so unorganized! In fact, I have to reprogram everything again! I don't know why this is happening but it is certainly very annoying. I have to spend my spare time fixing my account when I can use it for analyzing and researching. This is really wastefull! Not to mention the customer service was unresponsive when I talk about it.

Kathryn Smith
Malaysia
Account Number: (45162xxx)
This review is half reliable

Apr 29 2022

Their trading account is very easy to use and feels intuitive, I enjoy using it. Not to mention, the order executions are very fast too, no has ever happened during my time trading. One gripe I have is that you are only allowed 20 demo accounts- which is fine but they expire if they are inactive for a while and you cannot reactivate them. This penalizes long-term clients who will need to continue using demo accounts but can't as they will run out. This can be a deal-breaker for me since I tend to have multiple trading accounts for various uses. It's been years and they still haven't upgraded their policy on this matter.

Ali Winfield
Switzerland
Account Number: (45671xxx)
This review is half reliable

Apr 26 2022

I had the worst experience with the IC market last week. The story was, that I open a position in the XAU/USD. I think it was around 6 PM my time and I notice that the price charts didn't move at all. Which is odd since I always checked in a small time frame. I asked IC markets they told me it’s expired and I cannot hold it. I was stunned because it was my life-saving money. It is odd since this has never happened before! I complained but they did nothing. They use to be an honest broker, but I guess that changes now.

Colin Norris
India
This review is not supported by evidence

Apr 25 2022

By far the best ECN broker for me. Not only do they offer 0.0 spreads, but their order executions are also top-notch. I was actually looking for a true ECN broker because my old broker ended up being a scam and another broker I have tried before only claimed to be ECN while in fact, they are not. So, it's a breath of fresh air to find one that does not lie about it. My deposit went very easily with IC Markets, which is great I guess considering I want to open positions soon. But withdrawal can be slow, however, the customer service helps me with that.

Norman Ruiz
France
Account Number: (33192xxx)
This review is half reliable

Apr 23 2022

The audacity of this broker still surprises me to this day! I just have to warn people to be careful with their "standard account review process". they can just 'block' your withdrawal/transfer options without any prior notification. From that moment on, they "hostage" your money as long as you don't meet their needs. Even if you upload the requested documents neatly, there is a good chance that they will not understand the document and ask you for additional information. It's been a week and there still no informations about my money.

Claire Hayes
Switzerland
Account Number: (56127xxx)
This review is half reliable

Apr 22 2022

what I love the most about icmarket is the customer service. They are truly the best and here is why.

1. Customer service always goes the extra mile. Never quick to leave you before you are sorted.

2. When I open a live account, the answer from the operator was very fast and comprehensive and thus help me to fully understand the process

3. Verification process is super quick, straight away they put their time and verified my account.

4. When I had some problems,  they fixed my issues instantly and did exactly what I asked for.

10/10 recomended.

Yvette Parker
United States
Account Number: (45364xxx)
This review is half reliable

Apr 20 2022

I was very impressed with their educational materials. It's very rare to find a good broker that has a podcast program. I think that IC Market podcats episodes are really good and cover everything I need to know. This really good for me since I am a busy trader and really love listening to podcasts on my way to work. Their webinar is also second to known as well. If you are a new trader, I highly suggest you check out their educational program.

Carmelo Polanco
Australia
Account Number: (45364xxx)
This review is half reliable

Apr 18 2022

Nowadays it's very hard to find a good broker that actually keeps up their promises. IC Market is one of them, so far I have never had any problems trading with them. I can confidently say that they have the best customer service. The operator is always giving me the best solutions to all of my problems. They always listen to me and are very professional. Aside from that, IC Market's withdrawal process is always on time. Of course, who doesn't love a good withdrawal? This review is made after 3 years of using the same broker.

Jerrell Wentz
India
Account Number: (44516xxx)
This review is half reliable

Apr 16 2022

Great broker overall and here is why

1. Clear fees! I cannot stress this enough but more brokers should just be honest about their fees. I don't want to think that they have super cheap fees but turn out to have hundreds of additional fees in the end.

2. More instruments to trade. Hundreds of assets can be traded with ease (with/without leverage)

3. Amazing education. Free-training seminars and videos with a periodic schedule.

What I appreciate the most is their flexible funding sources and very fast withdrawal procedures. The first-class support team is always there to help clients in real time.

Reynaldo Gass
Ukraine
Account Number: (71827xxx)
This review is half reliable

Apr 16 2022

In the 4 years, I have been working with IC Market, I have never had any issues. This is why I was so surprised when I found an anomaly in my charts. I was trading EUR/USD on my MT4 account and I notice there are some strange movements. Well to be exact, the candlestick didn't move at all, that is really strange. So I quickly contacted the customer service, I honestly thought they wouldn't do anything about it, just like any other broker. But, the fact they quickly assemble some solutions for this problem surprises me. In a few minutes, my problem is fixed and luckily I haven't lost my money that much. I'm still a little bit annoyed but I am already prepared to lose money when I open a position. However, I do hope such problems won't happen again in the future.

Raul Roberts
United States
Account Number: (10291xxx)
This review is half reliable

Apr 14 2022

Very helpful customer support operator, always ready to help anytime I need assistance. Aside from that, this is a really good broker with tight spreads. I personally think IC Market is the best broker for beginners. They also have the best webinars that can give you a lot of trading ideas. Not to mention, they also have great video tutorials as well.

Arturo Dean
Argentina
This review is not supported by evidence

Apr 14 2022

My peers keep recommending me to try ICMarket, but I am not sure yet. I have to make sure they really fit my trading needs. So, here are my questions.

1. How much leverage do they offer? I normally use 1:500 leverage, do they have this option?

2. Is there any deposit and withdrawal fee if I use a bank or wire transfer? That is the only payment available for me right now.

3. Are they really ECN brokers? Most brokers I know claim to be one, but they actually not ECNs. That is just a flat-out lie.

4. How does the order execution goes? Is it quick enough?

Donovan Friend
Australia
Account Number: (5646xxx)
This review is half reliable

Apr 12 2022

Aside from their competitive pricing like low spreads and commission fees, IC market is one of the best brokers I knew for algorithmic trading. That's not all, they are also supported by plenty of third-party tools and plugins which makes my trading experience even better. I have tried their automatic trading and so far I love it. It is so easy to navigate and control, unlike other brokerages I have tried before. They also have a wide range of trading instruments, so if you want to diversify, this is a great broker to do that.

Gregg Woods
South Africa
Account Number: (56471xxx)
This review is half reliable

Apr 10 2022

In my opinion, IC Market is a great place if you are looking for a broker to cut down your trading cost. First of all, spreads and commissions are really low which allows reducing costs of your trading. Aside from that, their order executions speed is top-notch, I never had any problem during my time trading, even in a super volatile session. Leverage is also great, but I wouldn't suggest to use higher leverages if you aren't accustomed to it.

Tristan Spooner
India
Account Number: (45637xxx)
This review is half reliable

Apr 8 2022

My money keeps getting stuck and I don't know why. They keep blaming my bank, saying that my bank can't accept their transactions or something. But I know it's a lie because I have been using that bank to deposit and withdraw to IC Market. As well as any other broker, so far there haven't been any problems regarding that. It's only happened in IC Market on my last withdrawal. I already contacted customer support so don't tell me to try that step, because I already did and it's wasting my time. They don't even understand what they were talking about. Worse experience indeed.

Ramiro Fisher
Australia
Account Number: (45676xxx)
This review is half reliable

Apr 6 2022

I thought they would be a great and honest broker, but in the end, they're just like the rest of them. Really let me down with empty promises. Sure, the spread is pretty tight I guess, but they have ridiculous slippages. It racks up my trading cost higher than it actually is. That is not the worse, I suspect that they also moving money within their platform- they will grab some through off-market exchange rates. Also, their customer service is unbelievably arrogant. They really don't care about you at all or your problem for that matter. They will happily take your deposit but took so long to do a withdrawal. Unbelieveable.

Shad Rountree
Malaysia
Account Number: (34152xxx)
This review is half reliable

Apr 6 2022

I had some issues regarding withdrawal. This is a first after years of smooth sailing with IC Markets, although to be fair this is also the first time I try to withdraw a huge amount of money from them. So, there is a possibility of them not trusting me due to this anomaly. Regardless, I tried to contact them through customer service support. I was surprised when they are actually very accomodating, unlike my old broker. They managed to resolve my issues very quickly and explained everything to me very clearly. Within a short time, I finally received my own money! I was very happy with the results.

Orville Daniels
United States
Account Number: (34152xxx)
This review is half reliable

Apr 4 2022

My money got stuck and they claimed that there are some problems with my bank. This is a lie because earlier I withdraw some amount of money from another broker. This problem keeps happening in IC Markets, I don't know why. Although I just find out that IC Markets have now gone offshore and the money is held offshore now in Seychelles, and Belize. Now, I don't know if there is a connections between this but I know for a fact that some people are very picky about regulations, so there is something to consider.

Chelsea Green
Switzerland
Account Number: (34152xxx)
This review is half reliable

Apr 4 2022

Their MetaTrader platform is the best in the field, I absolutely enjoy using it. It is very smooth and I didn't experience lags even during news releases. Another thing is that the third-party research and trading tool plugins enhance the user experience in this broker. I noticed that they have been ranked as one of the best MetaTrader brokers in the market, and for a good reason. But one thing that I'd like to highlight is that ICMarket is really perfect for traders who want to run algorithmic strategies. That is due to their low-cost, scalable execution. 

Sydney Koenig
Australia
Account Number: (11824xxx)
This review is half reliable

Apr 2 2022

A big joke for sure! They have been nothing but disappointing me until today! In fact, several days ago, they execute an order that I did not request! How does that even happen I have no idea since I was inactive for a few days due to personal health (I caught Covid). I had to contact their customer service because the loss I suffered was not small at all! I tried to contact them via live chat and email, but they did not answer at all, it feels like the service is unavailable. I had to make a call, AN INTERNATIONAL CALL. Which cost me a lot so I am pretty angry now.

Lin Ashton
Malaysia
Account Number: (23152xxx)
This review is half reliable

Mar 30 2022

Very informative and helpfull. The customer support was very comforting so I don't have to worry too much. The story is, I had a problem trying to log in to my account. I haven't been active for quite a while so that is might be one of the problems. I honestly freaked out at the beginning because I still have some funds left in that account. I quickly contacted their customer service through a live chat which was fortunately available for 24 hours. In no time they reply to my chat and make sure that they will do something about it. I thought I won't hear about it until days or even weeks. But an hour later they reply again and told me to log in. I was really happy.

Greg Vargas
Switzerland
Account Number: (760908xxx)
This review is half reliable

Mar 29 2022

I think it's been 5 years since I'm trading with ICMarkets. So far I have no complaints. Everything is just really smooth and professional. Great service, withdrawal no issues, the spread is super low, there is no price delay when there is news so far. Even when we have some problems, they will quickly fix the issue. But I myself have never experienced problems. Except for the time when I suddenly couldn't log in to my MT4 account, but my MT5 account was okay. Thankfully, the support chat is available 24 hours, so I can contact them as soon as possible. They finished it less than an hour.

Selena Billrogard
Argentina
Account Number: (63554xxx)
This review is half reliable

Mar 25 2022

Reasons to trade with IC Markets:
1. Direct client navigation = Easy to use! Especially for boomer like me.
2. Low spread
3. Deposit and withdrawal process SO FAST
4. Amazing and helpful customer support

Mahwke Ezila
India
Account Number: (51024xxx)
This review is half reliable

Mar 25 2022

I have noticed that there is quite a difference between the morning and evening spreads on IC Markets, at least where I trade. This is very burdensome for me to trade, because I can only trade at night.

Wolfhands
Turkey
Account Number: (35248xxx)
This review is half reliable

Mar 25 2022

Is it normal to give you bank statement before withdrawal? I have not experienced this with other brokers. I'm just afraid that IC Markets will use my identity for a bad reason.

Sasha
Canada
This review is not supported by evidence

Mar 25 2022

IC Markets probably the broker that have the best customer service in the world. Good job dude!!!

Belinda Ferrash
Nigeria
Account Number: (52471xxx)
This review is half reliable

Mar 25 2022

I just found out that IC Markets has regulations in South Africa. This is really a brilliant move to expand the market. So far I'm quite happy to use IC Markets.

Deanna Carson
Pakistan
Account Number: (11040xxx)
This review is half reliable

Mar 25 2022

Yesterday I was having some problems trying to log in to my MT4 account in IC Markets. But I was unsuccessful and I don't know why because everything is correct. I could be logged in to my phone, but not from my PC, which is odd. I almost deleted my mt4 after downloading another but decided to chat up support as the last thing I would do before going on with my plans. The team was wonderful, they took upon my request and wasted no time in fixing my problem. They came to my aid by giving me the same server address but in a different format and I was able to log in successfully. I'm so happy with how they treated me.

Mohammad Zacky
Germany
Account Number: (52146xxx)
This review is half reliable

Mar 24 2022

I was very lucky to find IC Markets broker. I am a Muslim, so to carry out trading activities I will be very careful so as not to violate my beliefs. Very happy to know that at IC Markets I can trade without commission and there are swap-free Islamic accounts available. In addition, I can use all strategies, such as scalping, hedging, or using EA.

Nelson Whiteres
United States
Account Number: (624851xxx)
This review is half reliable

Mar 24 2022

Use IC Markets, friend! I highly recommend IC Markets to you guys. IC Markets is a true ECN Broker that will keep you 98% trouble free and 100% fraud free. The advantages of using an IC Markets broker include no hidden fees and no cheating, spreads on standard accounts are equivalent to spreads on professional accounts at other brokers. You can enjoy very low spreads even if you use a standard account. IC Markets spreads are one of the best in the world, cheap, transparent and perfect for all types of traders and investors, including beginners and professionals.

Deasy Zach
Taiwan
This review is not supported by evidence

Mar 24 2022

Are IC Markets scores on WikiFX real and legit? I see IC Markets user reviews on some other websites are pretty bad. But on the WikiFX website it looks good.

Flynn Hearth
India
This review is not supported by evidence

Mar 24 2022

I heard rumors from some traders that IC Markets is one of the market makers. So it will be very difficult to trade with this broker. Is this information valid? Where can I confirm this information? I was previously interested and would like to trade with IC Markets, but after receiving this information I became doubtful.

Cameron
Pakistan
This review is not supported by evidence

Mar 24 2022

Has anyone tried trading with IC Markets broker but using an account with different regulations? Is there a significant difference from these regulatory differences to trading performance at IC Markets? I myself use an account with Cysec regulations. Can I also use an ASIC regulated account?

Carey Salcido
Argentina
Account Number: (46983xxx)
This review is half reliable

Mar 24 2022

It feels really great that I finally found a good broker with the best services including the tightest spreads, the lowest charges, seamless deposits, and withdrawals. Not to mention their support team is really good. They were very helpful when I needed them. So far, I can say that IC Markets has lived up to my expectations. Overall my trading experience with IC markets are really rewarding. They also provide great education for those who seek it. I Highly recommend them to my network and people looking for a broker dedicated to offering outstanding services.

Noah Calvin
Australia
Account Number: (89210xxx)
This review is half reliable

Mar 23 2022

In my opinion, IC Markets' performance is getting worse and worse. I don't know if IC Markets' trading volume also increases every year. Since 2015 has been hit by the issue of fake positive reviews, their performance has also decreased. Whether this was their strategy at the time, no one knows.

Penelope Walters
Turkey
Account Number: (45136xxx)
This review is half reliable

Mar 23 2022

I'm having trouble activating the trading account I just created. But with the help of their skilled and agile CS, the problem can be solved in no time. What a pleasant experience. Now it's just a matter of trading. We will see together whether this pleasant experience will continue during trading with IC Markets.

Finn Halder
Nigeria
This review is not supported by evidence

Mar 23 2022

Maybe I'm the only one who experienced several internet disconnections while trading with IC Markets. My internet connection can be used on all platforms but only often has problems when using IC Markets. I will continue to observe for the next few months, because so far my losses are still small. I hope I don't lose too much in the future.

Oscar J
Germany
This review is not supported by evidence

Mar 23 2022

I saw one of the reviews below that questioned the liquidity of IC Markets. Need to know that on their Standar Account, they mark up the spread of 1 pip above the Raw inter-bank prices received from their liquidity providers. So maybe the theory is right depends on their account type.

Hazel McKinns
Pakistan
Account Number: (542196xxx)
This review is half reliable

Mar 23 2022

One reason I am trading with IC Markets is right now they have the tightest average EURUSD spread globally. This is very profitable for me. No problem so far. I will continue to trade with IC Markets for the next 3 months.

Wendi Devore
France
Account Number: (65123xxx)
This review is half reliable

Mar 23 2022

I've only been with them for a few months, but I already like where I am right now. Here are the reasons

- Platform is quick and reliable, very easy for new traders who didn't know much about technicalities.

- Great executions, very quick, there have been no delays. Even during news releases.

- Excellent customer service experience.

- Spread is the lowest I have ever seen and they are very consistent with this

- Easy deposit and more importantly, fast withdrawals.

Brandon
Malaysia
Account Number: (75035xxx)
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Mar 22 2022

Oh I won't stop promoting this broker to my friends. They have the best spread for ECN account. Very easy to use the facilities on their platform.

Jekyll A
Canada
This review is not supported by evidence

Mar 22 2022

Like a seller who does not understand about the product they are selling. Their CS sometimes cannot explain the OP price, or when the chart formed is different from other brokers. Overall, IC Markets is pretty good. But there are many other better brokers.

Hanson
Pakistan
This review is not supported by evidence

Mar 22 2022

Good broker but with a little bit too much higher deposit. They are lack of promotion too. So maybe they can boost the performance by add some promotions.

Bonnie
Switzerland
Account Number: (96001xxx)
This review is half reliable

Mar 22 2022

Has anyone had a bad experience trading with IC Markets related to broker liquidity? I heard some reviews from other users that they had some losses trading at IC Markets because of their liquidity. I myself have only joined IC Markets for a few months, I have never experienced this.

Rayhan Z
Canada
Account Number: (54782xxx)
This review is half reliable

Mar 22 2022

I've been trading with IC Markets for a while and I have such an amazing user experience. Even with a simple appearance, if you rely more on functional effects, the trading platform and facilities at IC Markets can meet your expectations. Even though it looks and looks very ordinary, I can still feel the IC Markets facilities well.

Jaime Ballard
Canada
Account Number: (61231xxx)
This review is half reliable

Mar 22 2022

Finally, I have found a goo true ECN broker. Before IC Markets, I have tried several other brokers claiming to be the best ECN broker while in reality they are not, they are also full of scams. IC Markets managed to give me the best spreads and the best order executions. They also have a great live chat support team that is always ready to help me with my problems. They are not perfect, however, they also have several things that I wish they would change. For instance, while they do have great educational features, I don't think it's enough to guide new traders. I think they need to put some team in order to compose better materials. I also think they should have more trading contests as well, preferable using a demo account?

Laurence Guzman
France
Account Number: (87123xxx)
This review is half reliable

Mar 21 2022

IC Markets have the most remarkable Customer service ever in my opinion. I encountered some problems last night when I suddenly logged out of my account and couldn't get in. The team in the customer service department help me and treated me like a human. They didn't redirect me to another department, or told me to click on a link, or called someone else. They tackled the problems within a short time, I barely had any time to sip my tea. This is really different from my past experience with my old broker where they took a very long time just to answer my chat. I'm glad IC Markets took their customer seriously.

Karen Williams
Australia
This review is not supported by evidence

Mar 21 2022

IC Markets is such a good broker with excellent trading platforms. Their customer support is very responsive and helpful.

Brenda Hicckins
Turkey
Account Number: (67241xxx)
This review is half reliable

Mar 21 2022

Their support deserves 5 stars 👍 My deposit and withdrawal problem was solved within hours. Such a good experience with the broker. Now I understand why IC Markets become a big broker until now.

Christine F.
United States
This review is not supported by evidence

Mar 21 2022

Standard features are not that special. Standard promotion, almost none. Everything is pretty basic. I think thats because they already established their name as a good broker.

Jeremy Hudson
Nigeria
Account Number: (71296xxx)
This review is half reliable

Mar 21 2022

So glad that my friend recommends IC Markets to me. They have really good customer support too. I am experiencing the fastest order excecution. Many benefits with their broad vary of currencies. They also had a good spread too.

Diane
Ukraine
This review is not supported by evidence

Mar 21 2022

I can recommend IC Markets to people around me. They are such a good broker. Many currencies options, and platforms too.

Antone Pack
Switzerland
Account Number: (76123xxx)
This review is half reliable

Mar 18 2022

Great customer support! Excellent communication skills and problem-solving.

I had a basic problem with wanting to delete my live account, but I keep having a hard time doing it. But the customer service team is very helpful and understanding. They resolved my issues in a short time without actually forcing me to stay. But sadly, I just found out that there are a limited amount of live accounts I can create. It doesn't matter even if I deleted or archived it, it still won't let me create more accounts. But that's okay, I am pretty satisfied with their raw account and probably will stay there for a while.

Leila Sahid
United States
Account Number: (53098xxx)
This review is half reliable

Mar 18 2022

I can see why other traders recommend IC Markets as their trusty brokers. I've been trading with them too for a few months and I'm happy no major problem happens. New member here :) The complaint I have for them is they are lack promotions. I wish they have promotions at least twice a year.

Cameron Rufold
Taiwan
Account Number: (21789xxx)
This review is half reliable

Mar 18 2022

Comparing all deposit and withdrawal methode on IC Markets. Based on where you come from, it seems like wire transfer is the most convenient method. Sure you can use Skrill. But why open other account, third party, when you can process your oirder directly.

Gaston M.
Turkey
Account Number: (61289xxx)
This review is half reliable

Mar 18 2022

With ASIC as their regulation, it seems pretty legit broker. But where I come from, my account set on Cysec regulation. I have no comparison with account set on Asic regulation. Overall I have a nice trading experience with IC Markets. A few connection losses but it's okay, manageable.

Jason W. Hillman
South Africa
This review is not supported by evidence

Mar 18 2022

I'm an old IC Markets traders. It's been so long since I'm not trading with this broker anymore. But I can say that they really have the best spread among other brokers. Good experience with IC Markets.

Erica Wolfhands
Singapore
Account Number: (34829xxx)
This review is half reliable

Mar 18 2022

I've been trading with IC Markets for more than 2 years. There are some problems along the way, but not serious ones. All problems solved no more than 3 days. Thanks for great service.

Shanta Amato
Ukraine
Account Number: (3412xxx)
This review is half reliable

Mar 17 2022

What I like the most about Ic markets is that they are always consistent about their low spreads. This always makes my trading conditions very smooth, especially since they have super quick order executions. There has been almost no delay in all of the orders I placed. Stop-loss also works great, which is a good thing. To add, Ic markets also have high leverage, I know it can be risky but it adds to my trading power. I guess it will be fine as long as I am using it carefully. I understand they are regulated by ASIC, so having good high leverage is quite rare.

Raye Mejia
Argentina
Account Number: (54418xxx)
This review is half reliable

Mar 16 2022

The customer service is very helpful and patient with my request. They really helped me navigate my problems and managed to fix them in less than an hour. They also gave me solutions on how to handle it myself the next time it happened, but they promised it won't happen again. So far I am quite content with how they treat me.

Alonzo Hughes
Argentina
Account Number: (34009xxx)
This review is half reliable

Mar 10 2022

The staff in the customer service department were very nice. I recently move to another country and decided to move my account to another server. But, for some reason, I couldn't open my account at all. I contacted the team, but soon realize it was the weekend! I was worried they won't be able to reply to me or going to be a slow response. Luckily they don't! They answer me with full attention and took care of my problem that instant. Honestly, it is the little things like this that give me good reviews for brokers.

Horacio Haney
Nigeria
Account Number: (45512xxx)
This review is half reliable

Mar 9 2022

I notice that they tend to advertise low spreads, but their Depth of Market is generally worse than the rest. In IC Markets the price regularly fills 2 whole points higher than the quoted price. But they only have single-digit lots at the quoted price. So I assume their small spreads are only for smaller lots. If you are trading over 10 lots, your price would be even bigger than regular. Slippage is really bad by the way.

Simonne Alford
Malaysia
Account Number: (541887xxx)
This review is half reliable

Mar 8 2022

The only problem I have with IC Markets is that they are missing the negative balance protection features. It is very hard to manage risk without these features, which is why I stick with small positions for now. Despite that, this broker has all the best facilities like spreads, no slippage, Islamic accounts, demo account, everything is great.

Eulalia Billups
Malaysia
Account Number: (23541xxx)
This review is half reliable

Mar 8 2022

I think their market depth is worst than any other broker I've tried before, especially for indices. One of the most recent examples is when I'm trying to trade US30 and I realized that the price regularly fills 2 whole points higher than the quoted price. Their depth of market shows they only have single-digit lots at the quoted price. Although it's true that they are consistently keeping tight spreads for a smaller lot, if you are trading over 10 lots, it will feel more pricey. The slippages are also really bad in my opinion, most brokers easily fill 100 lots around quoted price with less slippage. Slippage for large lots is normal but 2 whole points slippage is unheard of for 100 lots in normal trading non-news times.

Norman Jacobson
Taiwan
Account Number: (44512xxx)
This review is half reliable

Mar 7 2022

I have been using EA on IC Markets, every time I want to check on it, it's always disconnected. I have checked my connections and it goes smoothly. This only happens in IC Markets. Is it just me or anyone else has experienced something like this too? I haven't compared it to another broker.

Danny Adkins
Ukraine
Account Number: (55342xxx)
This review is half reliable

Mar 7 2022

ICMarkets what happened? Yesterday all of my accounts were INTERNALLY reduced to 50, although all of them are on 1:500 leverage. This only happened on MT4 and MT5 only, cTrader wasn't affected. I requested an urgent fix, but was left for 24 hours with many backs and forth. Only then did my account switch to its original state. They used to be very smooth. Now, even talking to the support team makes me stressed.

Saul Shelton
India
Account Number: (21398xxx)
This review is half reliable

Mar 3 2022

After my last broker upsets me due to unfair treatment and the worst withdrawal, I move to IC Markets. For me, they are a great ASIC-regulated broker that has everything I need, from instruments, told, and withdrawal options. My last withdrawal went great, so I'll probably gonna stay with them for a while. Right now I haven't decided whether to stay or continue my journey, hence the 4 star review. But out of 5 brokers I tried, IC Markets is the best one.

Lucas Russell
Turkey
Account Number: (64122xxx)
This review is half reliable

Mar 3 2022

I have used IC Markets trading platform for so many years, and so far there has been no problem. Although at the beginning it was quite difficult and laggy, and now they are improving. The same thing also happened to their customer service, it has gotten better and better through the years. They also have more trading instruments now, I feel like they are really evolving these days.

Reginald Wright
Malaysia
Account Number: (33415xxx)
This review is half reliable

Mar 3 2022

So, I recently moved to a new country, and I start trading with IC Markets. Normally I would use PayPal then transfer it to my bank. But, here my local bank will charge me a lot for that. It became too expensive for me, which is too bad because I kind of like that method. I know that IC Markets have plenty of withdrawal choices, but I'm not sure which one to choose.

Not to mentions, I've read several withdrawal problems and I really don't want to risk it. I did talk to the support team but I also need to hear some opinions and reviews from other traders, perhaps someone can point me in the right direction.

I really enjoy this broker, the spread is really good and the executions time is quick. I don't think I want to move, because that would be such a hassle. Besides, I still have to withdraw my money anyway.

Juan Nguyen
South Africa
Account Number: (25443xxx)
This review is half reliable

Mar 2 2022

Their overal combinations is pretty good, I mean where else would I get great spreads, and great order executions in one go? This is why I am staying with them. Back end systems and execution long been superior. Used to lag in customer service, as slow and robotic, but considering it happened during super volatile sessions I guess it's pretty much okay. So far I have no complaint.

Sonia Murray
Canada
Account Number: (45182xxx)
This review is half reliable

Mar 1 2022

So far I have tried at least 5 brokerages that claimed to have low spreads. Among all of them, IC Markets prove to be the best. Basically, they cover all I need without giving me headaches. Sadly, there is a limit of 20 demo accounts, I can live with that although eventually, I may need more as I test and grow in various strategies.

Arlene Wright
Singapore
This post is an inquiry

Mar 1 2022

I guess this is more of questions instead of a proper review. I wonder how can I make deposits and withdrawals through a local bank if IC Markets doesn't have a headquarters in my country? Also, how long does it take for the fund to arrive? I heard some rumors about difficult withdrawals, but I don't know if that actually happened to anyone or not.

Thomas Wilkins
South Africa
Account Number: (22184xxx)
This review is half reliable

Feb 28 2022

It's been 10 weeks since I open an MT4 account in IC Markets. I have to admit, I was pretty skeptical at first since I've read horror stories about them, but they are regulated, so I decided to take a leap of trust. First of all, the account is very easy to set up, and everything goes super easy and quick, very professional. A demo account is also very easy to use and I have a great experience. However, I do have some problems with the withdrawals, but those issues have been resolved by the customer support team within 2 minutes. I have to appreciate how quickly they handle things.

Bobby Burgess
United States
Account Number: (22135xxx)
This review is half reliable

Feb 25 2022

I tried their demo account and it was terrible. The server lag is unbelievable! It happened during both London and New York open to be exact. Now, I am not sure if I want to continue creating an account in IC Markets. For me, order executions are the key to profits. How am I gonna get one if their server supper slow?

Vincenzo Joyner
France
Account Number: (45162xxx)
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Feb 21 2022

I was trading with IC Market until before I got Covid, I decided to stop due to poor health. So I decided to return since I have gotten so much better now, I opened a new account again just two months ago. But, I am surprised by how much they change. The trading for spreads is continually changing and being altered, more so than any other broker, and trying to get your money out will be a nightmare now from what I usually experienced.

Lonnie Waters
France
Account Number: (41930xxx)
This review is half reliable

Feb 21 2022

IC Markets is a great broker. I have been trading with them for years now, and they are my go-to brokers. It works really well for those who want to scalp or generally looking for smaller spreads. However, this broker has account limitations, that also applied to their demo account. You can't delete the account so it's really limiting. I really wish they will fix this.

Constance James
Argentina
Account Number: (45132xxx)
This review is half reliable

Feb 18 2022

Shout out to IC Markets customer service support. I was just registering with them and I want to try out the demo account first. But there were some problems and I couldn't log in. I don't know what happened so I decided to chat with the team. They were supper helpful and they managed to fix it in less than three hours, during which they're communicating with me, so I'm not worried of being scammed. Truly the best customer service ever.

Corrina Pettigrew
Turkey
Account Number: (32418xxx)
This review is half reliable

Feb 17 2022

Great response for the customer service support! By far, one of the best I have ever had. They answer my questions, provided all the details and guided me through to complete my application process. The deposit went smoothly as well. Overall excellent service!

William Gonzalez
United States
Account Number: (23094xxx)
This post is an inquiry

Feb 16 2022

I recently just switched from my old broker to IC Markets. They have been really good and honest to me. My transfers have been handled in a transparent and professional way. On the plus side, I find that their customer service is superb and really useful. So far, I have never experienced any problems with this brokerage. Their platform is also very smooth (I use MT4 and MT5). I was thinking of trading crypto with this brokerage, any advice?

Martin Bennett
Malaysia
Account Number: (345623xxx)
This review is half reliable

Feb 16 2022

There are several reasons why I think IC Markets is a go-to broker.

1. They provide free hosting for my automated trading strategies.

2. Expert Advisors is available on the broker's server. So, no more interruptions even though your internet is poor.

3. Great platforms like cTrader, webIRESS, MT4/5, and ProDeal.

These are very important for me, however, other traders might have different opinions. But, so far I have never experienced any problems with IC Markets.

Jeremy Aaron
Argentina
Account Number: (65491xxx)
This review is half reliable

Feb 15 2022

I encounter some problems with my account. My funds don't appear although I already deposited some money into it. But after reporting to the customer service, they fixed it with no problems. They are very helpful and know what they're doing! It's so rare to find a broker with great customer service these days.

Patricia Jenning
Malaysia
Account Number: (341829xxx)
This review is half reliable

Feb 15 2022

Lately, I keep having problems with this broker. It's been so hard trying to withdraw my money. In fact, it's been 6 months and they have been refusing. Customer support doesn't help either. They keep asking me to send the documents, and I did! I send it all, no problems! Yet they still refuse to give me my money. What did I do wrong?

Jacqueline Francie
United States
Account Number: (25492xxx)
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Feb 14 2022

So far I have been satisfied with IC Markets. I always prefer robot trading, but the VPS always costs a lot for me. However, with IC Markets, I can get free VPS for 15 lot/round turns. I find this very accomodating. But, then again, everyone might have their own preferences when it comes to trading. This is just my opinion based on my experienced. So, take it with a grain of salt.

Latoya Terry
Australia
Account Number: (11092xxx)
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Feb 9 2022

One time I was trading gold and they suddenly froze the platform. I got to be honest I didn't think it was their fault at first I purely think it was a system error. But that happened quite a several times again after that and for a long time as well. Obviously, the slippage was crazy, and it event going right through stop loss and didn't allow me to trade at weekly support where I knew there was a strong buy. As it turns out, my friends had same issues with their mt4s and the mt5 was working fine like other brokers.

Ricardo Dixon
United States
Account Number: (40910xxx)
This review is half reliable

Feb 9 2022

Within two months of trading with IC Market, I have already encountered two big issues that need to be resolved immediately.

1. I can't open my live account for some reason.

2. They mistakenly decline my withdrawal request.

However, during that crisis, the customer service operators were very welcoming and kind to me. It feels nice when the operators actually doing something to fix your problem. However, I do wish that another issue won't be happening in the future. After all, I would prefer a smooth trading experience.

Henrietta
France
This review is not supported by evidence

Feb 3 2022

Honestly, I barely start trading and I don't know too many things about markets and strategies. So, per my friend's suggestions, I decided to try finding a broker with good educational resources. So far, EasyMarkets managed to fulfill my needs. Their training program is exactly what I need right now. On top of that, they also have tools and platforms that I find very easy for newbies. Aside from video tutorials, I also check out their webinars. At first, I thought they will talk about regular trading knowledge that all other brokers have covered, but no! They actually have good useful information that you can't get anywhere else! They really think this through and that's what I really like about these features.

Randy Miller
South Africa
This post is an inquiry

Feb 3 2022

I started trading with IC Markets because they are one of the best brokers with cTrader Raw Account. Since I am more of a cTrader fan, this benefits me a lot. Not many brokers provided raw accounts for this trading platform, so it's great. Another reason why I stayed with this broker is that they have great webinars available in many languages. I wonder will they have more languages in the future? Because I thought they have great materials and really helps improve my trading knowledge, it's just that, English is not my first language. So I hope they will have other languages like French or any other languages (for other traders who don't speak English).

Denny Jones
South Africa
This post is an inquiry

Jan 30 2022

After I got the status withdrawal approved from IC Markets using a local bank/wire, how long does it usually take until I get the money?

Muhammad
Malaysia

Feb 22 2022

Denny Jones: Wire transfer takes 3-5 working days.

Neil Alvarado
Canada
Account Number: (27649xxx)
This review is half reliable

Jan 30 2022

For other people who are considering opening an account in IC Markets, perhaps my experience can help you judge this broker. So, I made a US$3.000 deposit into my MT5 account, did it through bank wire. However, this broker is pretty sure they didn't receive my deposits. So I think there was something wrong. I send them all of my documents stating I have sent the money, but they still insist they didn't find my money. I thought it might take a few times so I waited. But there weren't any updates, and my money is still missing.

In desperation, I tried to contact my banks asking about these particular transactions. But, my bank insists that it has been successful. I called IC Markets again and they still say the same things. God knows what happened with my deposits.

Floyd Joseph
Pakistan
Account Number: (00120xxx)
This review is half reliable

Jan 29 2022

I originally had an account in the EU server, but I wasn't satisfied with the leverage. A friend suggested that move my accounts to another country (Seychelles). I thought this would be difficult to do, but apparently, with a simple click, I managed to do it. Now I get to enjoy higher leverage. I know it's risky but I think as long as I have good risk management it will be fine. Also, the spread is super tight, now I can trade more with less money. What I like most about ICMarket is that its platform is really user-friendly. This makes my trading activity ever smoother.

Melissa Hill
Canada
Account Number: (55671xxx)
This review is half reliable

Jan 21 2022

I have some problems with the charts not moving during the volatile period. This has become such a problem because it happened more often than I want to admit. I contacted customer service but they keep saying that there is nothing wrong with the platform and said that it must be my internet. But that is not the problem, I don't have connection issues. I also open another position in a different broker and it moves just fine, so it's definitely not my fault.

Warren Harrington
France
Account Number: (31246xxx)
This review is half reliable

Jan 18 2022

So I have a one-year account in IC Markets, and before there wasn't an issue. But, recently I have been withdrawing a small amount (5% of a $20k account) of profit. That's when the issues started. They say they send you a confirmation email that needs to be dealt with in order to process the final stage of the withdrawal. Sadly the confirmation emails never come in. I already wrote an email to them, and I also have tried to talk to their customer support. Unfortunately, their solutions seem illogical or sometimes they just won't reply at all. I understand that ICMarkets is a huge brokerage with a lot of clients, and their customer service might be swamped by chats every day, but it's really frustrating when they don't reply at all. 

However, several days ago they finally contacted their technical team and have apparently sent a few confirmation emails now all of which have mysteriously disappeared. I get all of their other emails including the occasional Daily Confirmation of trading emails. I have checked and there don't seem to be any problems happening on my end. The mystery is that only their confirmation emails don't appear. But I get every other emails that were sent to me. It's really odd.

Cosmicpower333
Australia
This post is an inquiry

Jan 18 2022

So, I have been on a long long journey looking for a good, decent, and honest broker. Who knows that would be such a hard find? This is even harder for me since I want to trades exotic pairs. I know that low spreads brokerages are easy to find, but they mostly only offer it for major pairs (especially EUR/USD). So anyway, I found out about IC Markets raw spreads and it seems promising. It was even better when I found out that they also offer a cTrader raw account as well. It's so hard to find ASIC brokers with that features. So I need to know what kind of forex pair is included in the raw account? Is it only major pairs? Or does it include exotic pairs as well?

Mandy Zimmerman
United States
Account Number: (13209xxx)
This review is half reliable

Jan 15 2022

This is my first time experiencing this kind of thing, so perhaps someone can explain it to me. Last night, I executed my sell at 0.72525. But the moment it enter, it went straight to enter sell at the bottom. This makes my whole account turn red and the margin level negative. It finally went down, and I decide that I want to close Breakeven, I was close in +1/2 pips, but the result is showing -8 pips with a loss. I already checked with ICMarkets but their answer doesn't really explain what was happening.

Lori Willburg
United States
Account Number: (2945178xxx)
This review is reliable

Jan 14 2022

I have been looking for a broker with raw spread accounts. The reason is that I want to try scalping, and I know it is not recommended for new traders but I just have to test the water. So, my friend told me to try it out on a broker that is offering low spreads or raw spreads. From what I learned. I think the raw spread is better, and some people suggested that I tried IC Markets. I see that they are offering MT4 and cTrader raw accounts. But, here is the thing, I liked cTrader better, so I'm gonna open an account. Now, I do understand that there are commission fees, but I just want to know much commission fee does IC Market charge for cTrader Raw Account? Is it a round turn charge or is it going to charge per side?

Carter Rendon
Australia
Account Number: (43513xxx)
This review is half reliable

Jan 13 2022

I have been trying to get my money since June to no avail. At first, the withdrawal process was instant and super smooth, I even left a nice review on several platforms for IC Market. But, lately, I have been making consistent profits and that's when the problem starts. They began to take a longer time for withdrawal, but there are more problems occurred. Such as my stop loss not being executed and causing me a lot of loss. Speaking about withdrawal again, this broker has the audacity to blame my bank. Basically, they will blame anyone but themselves.

Betty Bishop
Pakistan
Account Number: (55019xxx)
This review is half reliable

Jan 11 2022

I think IC Market is one of the best brokers if you are new to trading. There are a few reasons why I think my statement is valid.

1. low spread (they have a raw account which really great).

2. low commission fee

3. Great education materials (Podcast, webinars)

4. Quick deposit and withdrawal.

If they continue to keep this quality, they can really be the best in the market.

Spencer Frazier
Germany
Account Number: (87123xxx)
This review is half reliable

Jan 10 2022

IC Markets is the best in the forex industry and here is why:

1. They have the best trading conditions with the tightest spreads, fast order executions, and user-friendly platforms.

2. The webinars and other training programs are tailored for new traders, so it's easy to understand and covered a lot of basics contents.

3. Very fast withdrawal and deposits, so far my transactions have been super smooth.

4. Demo account is easy to make and access.

That being said, there are some things I wish they can change.

1. No negative balance

2. Limited account creations.

Rashad Mccollum
Germany
Account Number: (65746xxx)
This review is half reliable

Jan 5 2022

Honestly, I love their service. So far they have been nothing but offering an honest, fast, and transparent mode of operating. Their customer support responds faster and more professionally all the time. I have dealt with IC Markets for a number of years and I have always been treated with courtesy and respect. Any queries made by me have been treated to a timely response, and all answers have been straightforward and unambiguous.

Lordofthe-dance
Switzerland
This review is not supported by evidence

Jan 4 2022

I know that IC Market is well known for its Raw Spread, and I am currently searching for a broker with the lowest spread I can find. IC Markets fit most of my criteria (have multiple platforms, good spreads, have webinars, ASIC regulated, and no slippage). I found out they have different raw spread accounts based on the trading platforms, which are MT4 and cTrader. I wonder what are the differences between an MT4 Raw Spread account and a cTrader Raw Spread account other than the platform obviously. Which one is better for scalper? Also, are there any differences regarding the commission fees? Because I think the fees a little bit too expensive to my liking.

Ask

Ellis Phelps
Australia
Account Number: (28193xxx)
This review is half reliable

Dec 28 2021

I just close my IC Markets account because I have been making losses ever since I opened the accounts for over several months.  always believed that it has been my problem when I made losses until I joined other brokers and started producing profit with the very same strategy I have been using with ICMarkets. I have heard rumors about them manipulating spreads and stop loss. I don't know if this is all true but bad things always happened to me when I'm trading with them.

Owen Zimmerman
France
Account Number: (34879xxx)
This review is half reliable

Dec 22 2021

I have no complaints about IC Markets. Here is what I like about them:

1. Spreads: very good and competitive, especially for their raw accounts

2. commissions: Not too high, not too low, but overall really good.

3. Platform: easy to navigate, simple user interface

4. deposits and withdrawals: smooth, very fast

That being said, I also wish they will add several other features to make my experience better.

1. copy trading: So my friends can copy my trades and I can help them. So fat IC Markets PAMM system requires a sum of 50k minimum which is a bit out of reach at the moment.

2. Automatic withdrawals: Some brokers already have this feature and it really eases my burden.

Maverick
United States
This review is not supported by evidence

Dec 22 2021

I have been trading with this broker for a while, and all I can say is I enjoy it. There are several reasons why I decided to stay with them. First of all, they are very beginner-friendly. By which I mean they have great thin spreads. But that's not all, I recently get some profits from one of my positions, so I want to withdraw. Honestly, I was afraid that I won't be able to get my money since we know a lot of brokers will make it very difficult to withdraw.  However, with IC Markets I have very smooth withdrawals. That being said, it was just my first impression of using this broker within a few months, my opinion might change afterward, but for now, I'm gonna stay trading with them.

David Rivera
Ukraine
This post is an inquiry

Dec 20 2021

How long does it usually take for withdrawing via Fasapay?

Faith Murphy
Canada

Dec 29 2021

David Rivera: Can you seriously withdraw from IC Markets? Is it possible to make a profit at IC Markets? I had a bad experience with this broker causing me huge stress. Please tell me, is your withdrawal successful?

Christy Grant
Nigeria

Dec 27 2021

David Rivera: Withdrawing by e-payment usually takes a fairly short time compared to other methods. The duration process with Fasapay will be completed within a few minutes to a few hours.

Everette Shank
Ukraine
Account Number: (3450xxx)
This review is half reliable

Dec 12 2021

I'm a scalper and when I'm looking for a broker I make sure that they provide all the necessary conditions. For me, time is very important, there can't be any delay in all of my orders. So far, only IC Market come close to all of my needs. They also have one of the best trading platforms that I have used. I would rate it 4/5. Unfortunately, this broker has a high deposit, which is not something for beginner traders so they do lose out on the newcomers. But for professionals, that amount is acceptable considering the quality service they offer.

Isidra Murrell
Ukraine
This review is not supported by evidence

Dec 11 2021

What I like the most about ICMarket is that they are a true ECN broker. There are a lot of brokers claiming to be ECN while in fact, they are not. However, ICMarkets also have a competitive spread and control over one of the largest liquidity providers. Not to mention, they also high leverage cap. One drawdown would be I couldn't use transfers to deposit and fund my account but instead using the banking institution way which would cost me about 5% of the amount I deposit and 5% of the amount when I withdraw. While I understand that the fees are charged by the bank, I still wish that I can have better-paying options so that I don't have to pay for the fees. 5% is a huge amount for me.

Darren Wheeler
France
Account Number: (28345xxx)
This review is half reliable

Dec 11 2021

I am still convinced that IC Markets is one of the best brokers with raw spread accounts in the markets nowadays. But, I don't think that they are the cheapest or the most affordable broker out there. First of all, their commission fees are pretty steep in my opinion. However, they provide great service, so I can overlook it. Furthermore, deposits and withdrawals are fast. The service is also very good, and they respond fast in the chat. I guess you get what you really paid for. So, despite the expensive commission fees, I am still trading with IC Marketss. They are also regulated by ASIC and FSA, so it's safe.

Rossie Cameron
Malaysia
This review is not supported by evidence

Dec 10 2021

During my time with IC Markets, I feels like they have ben very cosistent about giving the lowest spreads. On top of that, they also have great trading platforms. I feels like it's very easy to use and navigate, I honestly can't recomend them enough. Altough, I do encounter some problems with their customer services. in the past, they have been very accomodating and super nice. I trully enjoy my time with them. But, recently I find that they aren't as accomodating anymore. It feels like someone amateur has taking over the positions, and I don't think they understand what I'm talking about or my problems for that matters. But this is something I am willing to overlooked.

Violet Bowers
Taiwan
This post is an inquiry

Dec 9 2021

Hi, I just move to another country and by far I am not sure if I can get any IC Market service here. For context, I have been trading with this broker for about 3 years. But now I have to move to my home country and I couldn't access my account anymore. The problem is, I still have some money left in my account which is about $300-ish. I wonder if any of you has experienced a similar problem and what to do with it. From my understanding, there is no way for me to get that money since they aren't available here. I also have some open positions as well.

Felix
Argentina
Account Number: (674310xxx)
This review is half reliable

Dec 6 2021

I seriously thought that this broker is a good one. I mean they look promising with super-low spreads, low commissions, and no requotes promotions. They also have been regulated with ASIC, basically, I have been reading about how good this broker is. So when they expand to my area at the time, I decided to try it. But from what I experienced, I think there is something wrong with their charting. It just looks so odd and jumpy. I mean, when I profited it suddenly closed my positions with loss, how can that be? I know I got some profit. I thought I might do something wrong, so I tried another broker. And I never had that experience anymore.

Saddie
Singapore
This review is not supported by evidence

Nov 30 2021

It's trully one of the best ECN broker I have ever tried. They have tight spreads, and it's also allows me to see the market depth and choose best prices.

Lesslie
Argentina
This review is not supported by evidence

Nov 30 2021

IC Markets has one of the lowest spreads compared to any other brokers I have tried before. Great customer service! Really recommended for new traders.

Phil Norton
Taiwan
Account Number: (45657xxx)
This review is half reliable

Nov 30 2021

This is one of the most secure brokerages I have ever seen. Aside from that, I also feel that they are competitive brokers with clear fees. Hundreds of assets can be traded with ease (with/without leverage), and free-training seminars and videos with the periodic schedules.  like they have one of the best order executions speed, the best flexibilities, and very fast withdrawal procedures.

Fermin Shore
Taiwan
Account Number: (34091xxx)
This review is half reliable

Nov 28 2021

At first, they will 'hook' you in with smooth low spread and quick order executions. But then the problem begins. Soon, they will begin to increase the spread many times, just to auto-close and stop out on small accounts, although they claim to be the best ECN broker. A lot of time you will have hard times trying to withdraw YOUR own money. And when you ask the customer service they will either tell you to wait or told you that there is a problem on your part. They do not comply with their product disclosure statement. They also have mobile trading apps that have a lot of bugs and are just very unreliable.

Bitter_trader
Taiwan
This review is not supported by evidence

Nov 19 2021

I have been trading with IC Markets for 3 years. Until today I am still very impressed with their fast withdrawal process and great service. 10/10!

Enrique Walsh
United States
Account Number: (25323xxx)
This review is half reliable

Nov 12 2021

I was happily trading with IC Markets for half a year. But, I recently caught covid and had to rest a lot. So I fugure, I wont be able to trade too much and decided I'm going to withdraw the remaining funds I have as I don't want to pay for the inactivity fee (which by the way is very ridiculous in my opininion). I put a request at 7 pm, and it arrives the next day around noon (I forget what time). But so far, IC Markets have been very accomodating and withdrawal seems very smooth. I might decide to open an account with them again once I'm feeling better. I had the best experience with this broker, and it would be hard to find another one like them.

Marry Rosane
Switzerland
This review is not supported by evidence

Nov 10 2021

After using this broker for over a month, I can finally give my final verdict. It's a great broker with a smooth server and great withdrawal system! 5 star!

Buck Sands
Switzerland
Account Number: (44152xxx)
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Nov 10 2021

I just began trading with IC Market this month and have already noticed several things.

1. Spreads are tight, but they can increase during unexpected hours.

2. For some reason, I got stopped out of a very favorable position for no reason.

3. The support is extremely terrible and the in withdrawals is abysmal.

4. Up until today I haven't got my money

and might rethink and withdraw all of my money, But even that is ridiculously difficult.

Dion Mccabe
Malaysia
Account Number: (67581xxx)
This review is half reliable

Nov 8 2021

They used to be so good, but then they changed. Suddenly withdrawal wasn't so smooth anymore. Spreads were still pretty tight but slippages were horrible, sometimes there would be delays in the charts and stop-loss doesn't execute properly. All this problem started when they change their entity from IC markets Australia to IC markets Global Seychelles. I don't want to say that this is what caused all of the issues, but it might be. Just remember to always be careful during trading.

Samsonbarney
Malaysia
This review is not supported by evidence

Oct 29 2021

IC Markets have great customer support service, and their cTrade is worth to try. Really good for a newbie traders. 

Gordon Harris
Germany
Account Number: (432257xxx)
This review is half reliable

Oct 29 2021

Unfortunately, I lost a lot of money trading with IC Markets due to some of their employees' unwise decisions on the managed account. Luckily this isn't my life savings, but other traders might put most of their funds in it. Although, some of it might be their own mistake to put all of the eggs in the same baskets. That doesn't mean the account manager can do whatever they please. Also, I notice that some traders weren't informed about the commission fees and other costs, so they didn't prepare beforehand. I think this is the broker reponsibility to explain about the risks and hidden fees.

Andy K
Singapore
This review is not supported by evidence

Oct 21 2021

Fast withdrawal! I submitted a withdrawal request a while ago and already received the funds in my account (I use PayPal).

Cruz Tribble
Switzerland
Account Number: (19221xxx)
This review is half reliable

Oct 10 2021

Here is what I like about IC Markets

1. Excellent service, order executions never late or delayed.
2. Customer service is really quick to handle my problems.
3. Great educational materials, it's beginner-friendly and tackles unique problems.
4. Instant withdrawal!

What I don't like is sometimes my deposits can be delayed, but it's nothing majors because I can always contact their team through a live chat.

Janie Garza
Nigeria
Account Number: (56121xxx)
This review is half reliable

Oct 10 2021

The thing you have to know about IC markets is that if you are not from Australia, there is a high chance that your account might be managed under the Seychelles regulations. If this isn't the problem with you then move along. I was originally trading with them because I thought I will be protected under ASUC regulations, should have known it wasn't possible. Anyway, I haven't actually got any problems trading with IC Markets besides the occasional server halt. But I see it happened to other trades as well so I think it's more of a server connections problem rather than a scam.

Miguel Owen
South Africa
Account Number: (21840xxx)
This review is half reliable

Oct 3 2021

Me and my friend had our money stuck in IC Markets for two months. The support is extremely terrible and the delay in withdrawals is abysmal, everything is infuriating me. I really don't understand why does it take a month plus to make a withdrawal. For now, I have sent all evidence to IC Market with bank statements that my money had been deducted. They said that they will send back my money within 3-4 weeks and now almost 2 months after and there was no good news from them. I'm currently thinking of reporting them to the regulatory bodies, but I don't know if it will solve the issues. I just want my money back, was it so hard? It's not even that big.

Elvin Stroud
United States
Account Number: (87182xxx)
This review is half reliable

Sep 30 2021

two thumbs up to the operator who helps me figure out my problems! Unfortunately, I didn't get their name. The story was, that I had a problem when I tried to open a live account. For some reason, I couldn't get approved and I was frustrated. I contacted the customer service but to be honest I don't feel like it will do anything since most customer service is useless after all. I was so surprised because the support team was very helpful with my problem. I had a very nice and friendly interaction and they fix my problems in a short time. Amazing!

Laurence Wright
Germany
Account Number: (24381xxx)
This review is half reliable

Sep 11 2021

Last night, my spreads were increased dramatically and unexpectedly. But, I have already withdrawn my funds and I have contacted the support team. They were very generous and understanding. They help me sort out this problem and fix it in no time. Great job, IC Markets! Although I do wish that something like this doesn't happen anymore. It really not a fun experience.

Jerry Frank
Nigeria
Account Number: (56281xxx)
This review is half reliable

Sep 10 2021

Serious questions, has anyone ever withdrawn their money safely from IC Markets? I have been trying to get my money since May and still, there are no solution to this. The worst part is IC Market's customer service doesn't seem to do anything about it. They keep blaming my bank for some reason. I genuinely wants to know a solutions for this problem.

Howard Butler
South Africa
This post is an inquiry

Aug 17 2021

I have heard that due to the new ASIC regulations, it will be hard for international traders. Most brokers will probably open your account in one of their offshore branches, with not the same protections as you would have under ASIC. I've noticed that IC markets are regulated by ASIC, will this happen to them?

Paul Hayes
South Africa
This post is an inquiry

Aug 5 2021

Is there any review on Genetic Markets?

Kit Willis
Switzerland

Aug 6 2021

Paul Hayes: I'm having trouble finding the official website page of Genetic Markets. Can you provide a link to the official page?

Theo Barraza
Canada
Account Number: (10267xxx)
This review is half reliable

Jul 30 2021

I have been trading with IC Markets for a whole year and I haven't got any problems these people experienced. In fact, I have been withdrawing money from my trading account between £1-100k with no hesitation by IC Market AU and also my IC markets EU / Raw trading. Both accounts are heavily regulated which means the broker didn't touch your money and if they ever folded IC would still have the client money for you to recover. I have seen people writing bad comments just because they lose and sometimes it's their own fault. As long as I have trade with this broker they always follow AML regulations diligently.

Geraldine Herrera
Pakistan
Account Number: (19087xxx)
This review is half reliable

Jul 21 2021

During my time as a trader (about 5 years now), I have tried different kinds of brokerages (ECN, STP, different regulations, and stuff). But in all of those years, I have never found 100% honest ECN brokers. That being said, IC Markets is definitely one of the best I have ever tried. They have a good execution, great platforms (for all MT4, MT5, and cTraders), normal spread, and swap. That is the best that you can get in a broker, you'll be surprised to find how many wants to screw you over.

Regarding customer support, I think they have the best in their class. They answer you in less than 5 min and solved most of my problems or normal issues that all traders had. (Stupid answers, deposits, withdraws, laws, etc). They are not perfect by any means, but definitely one of the best you can get in the market right now.

Alan Trucker
Ukraine
Account Number: (34521xxx)
This review is half reliable

Jul 20 2021

Does IC Market now allow hedging? I was hedging but they closed my all positions and took out all of my money (I had about $5000-ish on the MT4 account). They were also withdrawing money from my account for no reason I think. It just keeps disappearing and I'm not using it to open positions. I complained but they have never given any explanation for that withdrawal. Swap charges were already accumulating and that was also too high. They keep saying that they never close my position under any circumstances.

However, after checking through MT4 journal with login details, now they are saying they did close my position which has put me in huge losses. They said they will investigate but I never heard any updates from them. Every time I ask about it, they seem to have too many versions and inconsistency about their own reply. In the beginning, they were very good brokers and I was happy trading with them.

I notice these changes happened after they change their entity from IC markets Australia to IC markets Global Seychelles. I don't know if there is anything to do with it or not.

Jewell Mayfield
Pakistan
Account Number: (97162xxx)
This review is half reliable

Jul 20 2021

I have the best experience with nice operators from IC Markets. They understand my goals and it's very nice for me they didn't leave me with a problem they help me to open the account as much as they can. They also make sure I understand the risk and ask if I still want to continue. Most broker wouldn't care about that since they want clients to create account as much as they can.

Benny Green
Canada
Account Number: (55613xxx)
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Jul 7 2021

Despite their low spread, I advise other traders to still be careful when trading with IC Markets. I found that the spread widened greatly at the end of the US session for an hour. I do not know whether their spread is fixed or float, but since they didn't mention it, I assume it's a floating spread (I use the MT4 account). But this is still a good broker, overall, the platform is very smooth and I am fairly happy with the service.

Thad Burnham
Turkey
Account Number: (56475xxx)
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Jun 29 2021

I have been having some problems with the withdrawal due to complicated conditions. Now, it was the weekend and I was still trying to contact the IC Market support team. Surprisingly, I had amazing help today with my account problem. Despite it the weekend, the company is making great effort working for their customers 24/7. The exchange is very professional as well and feels very smooth. They reply fast, straight to the point and easy understandable. Cant really complain about anything.

Jo Pearche
Turkey
This post is an inquiry

Jun 23 2021

I'm a victim of this broker. Every day I profit around $5000. There's no problem when I profit $50-100 but when I use large and consistent lots of $5000 - 10000 per day, problems started appearing. My account was destroyed. For those who defend IC Markets, it's because you use 0.01 lots of small profits of 0.1 lot while I trade with 5-10 lots.

Aria Patel
Germany

Jul 2 2021

Jo Pearche: Show the evidence of the scam if there's any. Do you have proof? I'm not defending a broker, it's just that sometimes there are a lot of traders who are harmed a little and immediately shifting the responsibility to the broker. In some cases, there are indeed fraudulent brokers, but sometimes a lot of it is caused by the trader's own fault, for example, due to bad analysis, etc.

Steven Harper
Malaysia

Jun 24 2021

Jo Pearche: Firstly, we should not be obsessed with a broker. If the broker is cheating, then we have to tell the truth and avoid it. Secondly, accusing a broker of fraud is a serious allegation and you must have concrete evidence. Is there any evidence to support your statement? This evidence can be in the form of screenshots or videos showing fraud in your transaction.

Taylor Bronks
Ukraine
Account Number: (231456xxx)
This review is half reliable

Jun 23 2021

Have been trying IC Markets for a while, so I want to share my experiences. The Good and the Bad.

The good part

1. Super instant withdrawal and Deposit, I use a debit card and my funds appear almost instantly in my account.
2. Spread is super competitive, almost 0.0 pips in major pairs. Great for forex scalper or day traders.
3. MT5 works great and is very easy to navigate, even for people who never used it before.
4. Verifications process is super quick. My account was verified in about 1 to 2 hours. But, make sure that you uploaded the right documents and everything is clear. There won't be any problems.

The bad part
1. You can only deposit in USD, there is no other currencies, so keep that in mind. This might be a problem for traders who are not from the US since they have to exchange their currency first.
2. commission is pretty huge.

overall it still gives you the best trading conditions you can find. Not to mention they are regulated by ASIC.

verdict 10/10

Leo Cox
Singapore
This post is an inquiry

Jun 22 2021

IC Markets is not up to par. You better stop associating with this kind of horrible broker. I was opening a position until suddenly got MC-ed, even though the price had not yet reached the margin level. I checked with other brokers and no one stopped at that price level. IC Markets was cheating.

Theodore Khan
Australia

Jul 22 2021

Leo Cox: IC Market is one of the many ASIC-regulated brokers that is quite credible. Unfortunately, for now, the regulatory status of IC Market brokers at ASIC is currently being suspended because the active period of regulation has expired since 2020 and has not been extended until now (more detailed information, please visit the official ASIC website). That way, as a suggestion from me, you should always follow the notice of the regulatory status to avoid scams or all kinds of fraud.

Bruno Sutton
United States

Jun 28 2021

Leo Cox: What's the fuss with ICMarkets? Is there any proof? Is it just you or any other people has experienced the same?

Wayne Marcus
South Africa
Account Number: (361028xxx)
This review is half reliable

Jun 21 2021

I deposited using PlusDebit. The funds enter the trading account no more than 30 seconds after confirmation. But, I'm confused, how fast is the withdrawal via SafeCharge debit card would be? According to IC Markets rules, if a client deposited funds via SafeCharge, then the withdrawals should be from SafeCharge as well (different from debit cards with the standard system - use a photo upload card - This can be withdrawn via or wire transfer if the SafeCharge is not available.

The problem is, I once tested a refund to my card around USD 6, and my funds never reached my account. I want to report it, but it just doesn't seem worth the fuss over USD 6. So, I decided to switch to other brokers and transfer my funds to IC Markets using the broker-to-broker deposit method in order to get all my funds visa Wire Transfer. I don't want to experience this problem anymore.

However, I understand that this is not IC Market's fault, but it still bothers me that there is nothing I can do about it. If this is the case then I would recommend other people to deposit their funds via eWallet. I think the best choices would be Neteller or Skrill as they allowed easy withdrawal.

Tommy Owens
Nigeria
Account Number: (56475xxx)
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Jun 11 2021

After months I can finally conclude that I have a great experience trading with IC markets, albeit not perfect. The product and price performance is great, different account types are available and also the technology you need for the trading is available in the client area on all of their trading platform I have tried. Algo or EA trading is working without problems, so far I have never experienced any noticeable problem. Although I want to warn people to always calculate their risk before using it. The customer service experience is great, the people are and were always friendly, helpful and I never was left with an unsolved problem until we had a solution. Yes, it's not perfect, for example, withdrawal can be complicated but the money will still be transfer to you.

Woodrow Lucas
Taiwan
Account Number: (34409xxx)
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Jun 1 2021

I have contacted their customer support since I suspected there was something unfair going on. But, each time I have a response stating something that didn't happen in reality. their poor excuse for why I lost and wiped my trading account is because I closed another hedge trade 15mins before my issue came up and I had an excess amount of 60 lots of unhedged positions which might seem logical on the surface.

Except that it wasn't; my margin was above 400%, and the market didn't gap against me. So I was in a profitable position, and they just wiped it away like it was nothing. It's okay if it was a mistake and they can own up to it, but they keep giving me excuses that don't make sense.

Irvin Vega
Malaysia
This post is an inquiry

May 22 2021

I can't log in to my account since yesterday, there is no information about maintenance or anything regarding this error. For information, I mainly use my MT5 accounts, but I also own an MT4 and cTrader account as well. All of them have the same problems. I have contacted customer service through live chat, but I haven't got any useful information. Has anyone ever experienced similar problem?

Tracy Adkins
South Africa
Account Number: (34152xxx)
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May 22 2021

So, in the beginning, I trust ICMarkets deeply just because they provide a great solution for me (small spreads and great commission fees). But that is all changed when I found out that they were withdrawing money from my account for no valid reasons. So, I was surprised when I found out, I ask them about it and they were having a hard time answering although I can understand because they are just customer service. But, they never gave any explanation for that withdrawal. Swap charges were already accumulating and that was also too high. I am taking up the matter further but in the meantime, I would like advice all of you guys, please be aware with this.

Walton Winslow
Singapore
Account Number: (34150xxx)
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May 19 2021

Unlike most broker I have tried before, IC Markets actually have very professional customer service. They actually know what they were doing, and that is something I must appreciate. They answer all of my questions carefully with great explanations and guide me through the problems. They also fixed it very quickly. For someone who is computer illiterate, their explanations actually makes sense and easy to do.

Arlene Baker
Australia
Account Number: (90121xxx)
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May 17 2021

I haven't been online for a while due to real-life things. So, understandably I haven't checked my account for quite some time. Recently I have some spare time and I decided to check out my account, and perhaps start trading again or something. Oddly enough, I found out that a trade of XPDUSD that was automatically opened and then automatically closed after 5 minutes gave me a loss of 74.28 USD. I did not open any positions at all and all of my remaining positions have been closed before I went inactive. Decided to contact the support team and they have the audacity to blame me for the most ridiculous reason I have ever heard. I provide proof but they simply say like robots that the broker is not responsible for such losses.

Tasha Massey
Taiwan
Account Number: (45531xxx)
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May 13 2021

In addition to the trading conditions and experience, the withdrawal process has always been seamless and I remember to date, never has any withdrawal request been delayed, let alone denied. I have tried other brokers, but no one has come close to IC Markets and I have been trading since 2013. Even though I have been trading since 2013 and have tried a lot of brokers, IC Markets remain my top 3.

Gilberto Chandler
Pakistan
Account Number: (45162xxx)
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Apr 27 2021

I was having issues with Ic Markets because they keep failing to execute my stop loss. You do understand the importance of a stop loss right? What is the point of placing it, if it's not even executed? Another time they kicked me out of the market when I almost reach my take profit level. I was in a good position, a profitable position, and they kicked me out. I asked customer service, but they didn't give me any explanation at all. They have good spreads, alright. But, again, what is the point of that if technical issues like this still happen? Fix it!

Stephen Sanchez
Germany
Account Number: (4551xxx)
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Apr 25 2021

Honestly, they aren't perfect but still one of the best I have tried so far nonetheless. Well, at least they didn't lie about having a low spread. I have to give them credit for keeping their spreads super tight despite the market conditions. However, sometimes there might be a slight on the trading platform which can lead to loss, especially for scalpers like me. It doesn't happen that often but it is still supper annoying when it does. But, well I guess as long as they keep their spreads low I will stay with them.

Rueben Lacy
Malaysia
Account Number: (78354xxx)
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Apr 24 2021

I never had any issues placing deposits and withdrawals in IC Markets. Everything goes very smoothly. In fact, I withdraw 5k to 6k with this broker every week and don't have any issues. So far, this is the only broker that allows me to do that without giving me any issues about it. However, sometimes I feel like the order executions can be a little bit laggy and that can lead to loss if I'm not careful. I place stop loss but that sometimes doesn't really help. But, I am not sure if it's because of the issue with the broker or because of connections issue (I'm a mobile trader).

Johnny Robbins
Australia
Account Number: (21862xxx)
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Apr 22 2021

I have been reading the review about IC Markets, and to my horror, I finally experienced the nightmare myself. Although their funding methods are very smooth, their withdrawals process is terrible. What is the point of trading if you can't get access to your own profits? Earlier, they sent me a confirmation of transfer (I use NETELLER). But, when I checked and called NETELLER, there are no money coming in. I think maybe there is some problems with my payment options, so I tried to deposit $40 through NETELLER into my trading accounts, and it appear very quickly. So, I really don't know why can't I receive my profits? Now I have $20,000 in my account that I can't even get.

Leon Wagner
Germany
Account Number: (29389xxx)
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Apr 22 2021

To be honest, I was having doubts when I first starts trading with IC Markets. The reason is that I find some of their rules incredibly ridiculous and I don't understand them. So, before making any hasty decisions, I contacted customer support. But, I was surprised by how professional they handled those things. They explained to me and answer all of my questions without any judgment. Sadly, I don't remember the name of the operator I was talking to, but I hope all of them are as good. What do you know, IC Markets did a very great role by giving low spread, low commission.

Warren Lamb
France
Account Number: (231456xxx)
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Apr 21 2021

So, here is my situation A few days ago, I made a wire transfer to ICmarkets accounts with the correct information on the ICmarkets website. But, until today they don't recognize my deposits. I have already sent them my receipt and told them my situation and everything, but there is nothing they did about it. My bank told me that the swift didn't have any "error" return from their banks after 48h this means that the operation went ok, and even so, they don't know where the money is.

I had already opened a request to the support team, the first one they didn't know what to do, but the second one they didn't even bother to answer. I already tried to call them, and they told me the same thing "we will follow this as priority status to the account team", yet I never received any update. I think I will make a complaint on all the regulatory agencies they are listed as well.

Byron Bowen
Argentina
Account Number: (34152xxx)
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Apr 21 2021

Very helpful support agents indeed! I was having some problems due to my inactivity for months. When I try to open my account again, I was rejected several times. I had the opportunity to contact the support team and they were a delight. Very helpful exchanges indeed! I can log in to my account within minutes.

Louie Davison
Canada
This review is not supported by evidence

Apr 12 2021

There are several reasons why I think IC Markets is the best for me. But the main reason is that they accommodate my need, especially in my endeavor trying to cut down costs.

1. Spreads, in my opinion, this is one of the largest costs you need to think of when trading. IC Market has one of the tightest spreads you can find right now. But that is not all, the spread is quite consistent. It doesn't suddenly jump to 10 pips when you're not looking. So, I guess it is very reliable.

2. Commission, this is another cost that people (sadly) don't even consider. But it is there and it might take over your money. IC Market charges around $7 per round turn. This is generally lower than most. But, if you go for the standard account there won't be any commission fee.

Levi Rhodes
Switzerland
Account Number: (29074xxx)
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Apr 3 2021

I suggest you do your research before you deposit any money in this broker. I had the worst experience with them, and that's on me because I didn't do my research. I got so excited because of their raw accounts. But it turns out their withdrawal process is very difficult. I had to wait for weeks just to receive MY own money. The customer support didn't really help either. Unbelievable.

Bryant Hampton
Pakistan
Account Number: (23145xxx)
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Apr 1 2021

I recently got my first withdrawal from IC Markets. But, let me remind you it wasn't an easy job. It took several tries and I had to changes my withdrawal methods 5 times, which is insane.

Josephine Benson
United States
Account Number: (34410xxx)
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Mar 27 2021

I love icmarkets, in my opinion, they have the best trading conditions I have ever seen. Spreads are good, great customer service, quick order executions, and also a smooth demo account.

But, there is something that I'm going to nitpick:

- Difficult withdrawal and is made only once a day
- Withdraw to PayPal only as much as you have transferred via PayPal. This is super hard for me since PayPal is my go-to option.
- I can't change my PayPal account.
- Limited accounts, I can only create 20 accounts total including closed and archived accounts. There is not much opportunity here.
- Archieved accounts cannot be reactivated

Clarence Payne
Ukraine
Account Number: (67123xxx)
This review is half reliable

Mar 21 2021

This is one of the best broker with the best security. But that's not the only thing I like about this broker, execution-fast, reliable, flexible, and competitive fees are what get me to stay with them. Not to mention they also come with hundreds of assets you can choose from, so there are more choices for you to trade with. What I appreciate the most is their flexible funding sources and very fast withdrawal procedures.

Felipe Goodwin
Singapore
Account Number: (22315xxx)
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Mar 12 2021

I've read a lot of bad reviews about IC Markets, and I don't know if I should stay or move to another broker. So far I have never experienced any of those things. It will be very hard for me to leave IC Markets since I really like their spreads and ECN things. I also like how smooth and affordable the deposits are. I also got really  used with their trading platform as well.

Salvatore Washington
Canada
Account Number: (45162xxx)
This review is half reliable

Mar 12 2021

People have been asking me if Icmarket is a scam or not. Well, the answer is no and I have several reasons to prove that.

1. They are regulated by one of the best-regulated body

2. every time I put some deposit it always arrive safely in my account and I have been doing it for 5 years

3. The withdrawal process is super smooth and quick

4. Customer service are always ready to answer anytime

Carmine Crosby
Singapore
Account Number: (56465xxx)
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Mar 12 2021

Usually, I never experienced any problem with Ic Markets, but I feel like they have changed lately. Normally my withdrawal request would be quickly processed and I will get my money within a short period of time but not this time. I submitted my request a week ago and they decline me. I thought it was weird but I tried again and I got declined again. So I asked the customer service, and it took a while for the operator to answer it. They said sorry they mistakenly declined my withdrawal. The next thing I know, my withdrawal was processed smoothly. I hope this will be the last time it happened.

Boyd Robbins
Canada
Account Number: (23112xxx)
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Mar 11 2021

I am tired of waiting. Until today IC Markets hasn't given me my IB commissions. They promise to give me some time ago, but they never did. I have tried to contact them through their social media and support team. They keep saying the same thing, that is to wait and that they will be transferring it soon. Eventually, they did a certain amount of money, but it's not everything. In fact, it's only 60% of it. And now they are not providing me with my remaining ib commission. It's a joke!

Jaclyn Goodson
South Africa
Account Number: (21365xxx)
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Mar 10 2021

I have seen a lot of people complimenting IC Markets for their spreads and low commission fee. Although those are important, I also want to highlight how everything in this broker went smoothly and conviniently. Deposit and withdawals goes perfectly with no problems, and if anything happenes I can always count on the customer service support. They will help me within minutes, the reply time is supper quick.

Rene Fisher
France
Account Number: (45531xxx)
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Mar 3 2021

I am a new trader and I think IC Market's team now this. To my bewilderment, I have experienced such a bad trade. The customer support team contacted me and they told me what to trade in and exactly how much to invest in every case. They awarded themselves massive commissions such that I was left with no reserves to continue to invest. But it has become really annoying since they called me every day, sometimes twice a day and each time asked that I share the screen with them. Now they are not responding to my requests for help and ignoring all my correspondence. Should I reported them to ASIC? Is this even normal?

Travis Carter
Australia
Account Number: (87124xxx)
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Mar 1 2021

So, I have been with IC Market since 2019 and there have been no problems. But lately, I switch my payment options to bank wire, at first it went on smoothly. but then, my last wire transfer has been declined. I have used the same bank as usual. IC Market advised me to request an official bank statement which I have sent. But they are closed, I don't know what I'm gonna do now, since it seems to be the only options for now.

Twila Crutcher
Canada
Account Number: (55182xxx)
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Feb 20 2021

I think it would have been great if IC Markets allows higher leverage when dealing with cryptocurrencies. This is the only thing that I want to nitpick from this broker, other aspects have been really great. The customer service is remarkable I have always been able to talk to a live representative about any problem I'm having. It's a fresh take after receiving horrible treatment from other brokers (that I won't mention here).

Sheldon Weber
Singapore
Account Number: (231456xxx)
This review is half reliable

Feb 18 2021

I recommend ICMarket for those who want to start a career as a full-time trader. I think this broker offers every feature to support that, For example, they have really low spreads even in the hours of highest market volatility and instant market trades. One thing to consider is that deposits and withdrawals sometimes take too long, but it's nothing too major so there is no worry about that.

Steven McDonald
Australia
Account Number: (526341xxx)
This review is half reliable

Feb 10 2021

Me and my wife opened an account with IC Markets. At first, they are so accomodating, we have some problems with deposits and they gladly helped us. We were very happy, thinking we have found a broker with good service and honesty. But, after multiple issues with one thing and another we tried to take our money and that is where the issue began. There seem to be some problems with withdrawals and we keep asking them to fix the problems but there aren't any solutions to this. We did what seems to be the longest time going backward and forwards with the support team and then they never get back to you. At this point is just not worth the fuss anymore.

Camile Bradshaw
France
This post is an inquiry

Feb 10 2021

So, I have been on a journey to find the best broker for my trading strategies, so far I had find none. But there are so many people recommending Ic Markets, so I give it a try. I have been trying their demo account for the past couple of days, and I realize that they have low spreads. This is good news for me, but I don't know if the spreads will be this low on a real account? I don't wanna be tricked by a broker. For clarifications, I wanted to open an ECN account, I know they mostly have small spreads, but some brokers lie and that's a fact. I wonder if anyone has ever used Ic markets before, I really need guidance and honest review.

Victoria Young
Turkey
Account Number: (29346xxx)
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Feb 5 2021

My experience with IC Markets is pretty great! I never had any problems or anything bad. During all these years their services have become smoother with very good connectivity and accurate market prices. I haven't seen any malpractices, and on the bright side, I get better spreads. I truly enjoy trading with them and will probably continue to do so, given that there aren't any problems.

Emilio Robbins
Germany
Account Number: (32819xxx)
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Jan 28 2021

Since it's been a while since I start trading with IC Market, I guess I can finally make my final conduct about them. First of all, I consider the withdrawal system to be a bargaining chip for this broker. For all the time I have never come across a delay in withdrawal although I saw several clients complaining about not receiving their funds. I personally have never experienced any delay or problems about it. I’m extremely pleased with the presence of a large number of different methods of replenishment and withdrawal of funds. I have no complaints with them so far. Another thing is that their customer service is very helpful and settle my problems in seconds.

Lupe Medlock
South Africa
Account Number: (44516xxx)
This review is half reliable

Jan 11 2021

I use IC Markets since October, but I have also opened an account with another broker. Somehow I lose in Ic Markets but win in the other. This is very odd since it's the exact same positions. How could that be? I ask the customer service but their explanations don't make sense.

Mose Haskins
Singapore
Account Number: (7612xxx)
This review is half reliable

Jan 8 2021

At first, I use IC market for their manual trading and it works perfectly. Oder executions work great and I never had anys or anomalies in my charts. Even the withdrawal process is super quick. However, lately, I have been trying their automated trading features, precisely the cAlgo trading features. I have been wanting to try this for a long time but I haven't sure about it. So far, I can only conclude that I have the best experience using their automated trading features. But, I haven't dive deeper yet so I can't really make a judgement.

Rudy Long
Australia
Account Number: (12192xxx)
This review is half reliable

Jan 1 2021

I can't believe how manny slippage I have experienced with this broker. That is not the only thing I hate about it. Quite often the stop loss is not being hit and it caused me immense losses. Funny enough, they even blame everything besides themselves. For example, one time they will blame the market conditions. When the platform suddenly froze and cause me a lot of losses, they will blame my computer or my internet. I did told them, (with evidence) that there is no problem with my device and internet, but they still say the same thing.

Surya Iqbal
Indonesia
This post is an inquiry

Jan 1 2021

You need to use a credit card for IC Markets payment, but since I don't have one, can I use Jenius app (for Indonesian)?

Budi Zain
United States

Jan 14 2021

Laksmi: Please clarify more, as I can't quite grasp your question. If what you mean is the number in point 8 (ADD NEW CREDIT/DEBIT CARD), then you are asked to upload the scan of the Jenius debit card along with the card number.

Laksmi
France

Jan 12 2021

Budi Zain: Can I just enter the e-card number instead?

Budi Zain
United States

Jan 3 2021

Surya Iqbal: You can follow the steps below:

1. Register your Jenius card via phone.
2. Verify the data in the Jenius application.
3. Waiting for the Bank to re-verify usually via VideoCall.
4. Verification is approved and the m-Card debit card is sent to your address.
5. Activate your m-Card debit card.
6. Top up balance into your BTPN bank account.
7. Make a deposit at ICMarkets with the method: Fund Now by Credit / Debit Card – Upload a copy of the card is required.
8. Then click ADD NEW CREDIT/DEBIT CARD, enter the 16 digit debit card and also UPLOAD your Jenius debit card.
9. If there is a withdrawal/remaining balance, it can be transferred directly from the credit card to your m-Card debit card.

Oliver Samuel
France
Account Number: (352418xxx)
This review is half reliable

Dec 19 2020

I have been trading with IC Markets for 18 months or so, I've lost count. I started when I was a newly started beginner and I find them very accomodating. Platforms are so easy to use, totally different from other brokers that I tried recently. I never had any problems with them. However, I do think that their commission fees are a little bit too expensive for newbies. I think this can be a really good broker for those who just started trading. But, the problem is these people mostly don't have too many funds, so they might find IC Market's fees a little bit too steep.

Bobby Philip
Canada
Account Number: (342517xxx)
This review is half reliable

Dec 12 2020

Recently I started trading with larger lots in IC Markets. But, suddenly the platform would randomly log me out mysteriously, this happened frequently. A few times when my position was going to take massive profit it suddenly closed my positions with losses and claims it was too large. But, when I checked my margin was still enough. So, I asked them what was going on, and they blamed my internet connections. However, I uses some resources to check and found out there are no problems with my connections. It is very stable and consistent. I don't think I can suggest this broker for trading large ammounts. When I still trading small amounts I never had this problem.

Nicola Ripley
Taiwan
Account Number: (34233xxx)
This review is half reliable

Dec 9 2020

I don't understand why ICMarkets didn't want to name their liquidity provider. In my opinion, it is very suspicious that they didn't want to disclose that. Especially because I keep experiencings and a lot of problems with their liquidity. Often, their prices are all over the place and parts seem to be made up. Not to mention, I think that their platform is a little buggy? I keep seeing my charts go weirdly.

Elsie Ball
Switzerland
Account Number: (6745xxx)
This review is half reliable

Dec 5 2020

Okay, after a few months of using them I think they are a decent broker to some point. I mean they actually deliver some of the things they promise me as their clients. Their spread is as low as they promise and what surprises me is that their commission fees are actually $7 per round, which is quite reasonable for me. So far order executions are sonic speed and I have never experienced any delays. But there are some things I actually unsure about and would like to know if someone else also experience it. Whenever I put a buy stop in, or sell stop the trade always starts early and ends early. Are there any tricks to fix this problem? Or is it IC Market's problem?

Kristina Obrien
India
Account Number: (54664xxx)
This review is half reliable

Dec 4 2020

In the beginning, I have a lot of trust in IC Markets, and for a while, they prove to be the best. However, several days ago I decided to withdraw my profits they send me an email saying I can't use the safe method to withdraw which is the same method I used to deposit then I tried Visa direct, later send me an email saying my bank has rejected the money and I went to my bank. But, they told me they haven't accepted any money from IC Markets. It's really frustrating.

Aston Hall
Germany
This post is an inquiry

Dec 2 2020

Between Pepperstone and IC Markets, which one should I use if my budget is around $100?

Albert Young
Switzerland

Dec 22 2020

Aston Hall: Actually, both brokers are equally good because they have licenses from ASIC. However, for trading with $100, you can only open an account at Pepperstone. IC Markets has a minimum deposit of $200 while Pepperstone has no minimum deposit. 

Lakeesha Suggs
Ukraine
Account Number: (45124xxx)
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Nov 30 2020

I have tried several other brokers before, but this is my experience with Icmarkets.

1. Account is very easy to make, quick, and hassle-free, which is a good thing.

2. I started from a demo account and I notice it sometimes has server delays which can be quite annoying.

3. When I jumped to a real account, the spreads are really as low as they promise.

4. Customer service is good, it's easy to get your questions answered.

5. If you are unlucky, you might get a bad customer service representative.

6. The commissions are quite low for its class, which I absolutely like.

7. No Negative balance protections

Dean Ramirez
Taiwan
Account Number: (54128xxx)
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Nov 12 2020

I have been with IC Markets for a year, and here is what I like about them:

  • Creating an account is super easy, it only took 10 minutes the approve my requests.
  • Plenty of ways for deposits and withdrawals and it is always smooth & instant.
  • When depositing I have never had problems and I had my money within a day
  • Awesome spread, I even get 0 spread. Probably the best broker I have ever tried.

I've heard that they have two locations, Australia or Seychelles. I highly recommended you choose the Australian one, they are trusted and I have never had any problems with them.

Lino Arnett
Singapore
Account Number: (67754xxx)
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Nov 9 2020

After a while, now I can finally say that ICMarkets is my go-to broker now. You can say that they are my main broker. There are several reasons why I finally decided that. First, ICMarkets have great spreads when trading the major Forex pairs and its customer service is great, solving all my questions and queries within minutes using the live chat feature. Second The withdrawals are very smooth and it's supper quick. I can't say it's the best in the market, but it is better than another broker that I have tried before. The same thing goes for deposits.

Bethany Mckinney
Switzerland
Account Number: (45166xxx)
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Oct 30 2020

It feels great to finally find a broker that provides me with the best service ever. Great spreads, great commissions, great executions, smooth withdrawal. Everything seems profesionalls. Until I had to withdraw a much more bigger amount than usual. Suddenly the withdrawal process becomes very difficult and almost impossible. They will drag it for weeks until they finally gave up and send me the money. My order will becomeed and sometimes the charts wouldn't move at all during highly volatile seasons. I am thinking of switching broker but not sure where.

Rodolfo Schwartz
Argentina
Account Number: (45162xxx)
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Oct 29 2020

It's too bad that IC Markets limits account creations to certain amounts, including their demo account as well. This is really limiting for someone who likes to try out different trading strategies and methods. Unfortunately, even created accounts (demo) can no longer be deleted, so you eventually get to the limit. But, aside from that, IC Markets is very recommended. They are basically my one-stop service for now. They offer great spreads, low commissions, great trading platforms, unlimited trading instruments, and many more. Aside from that they also offer automated trading which I have tried and am very happy with.

Alec Diehl
Argentina
Account Number: (7182xxx)
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Oct 13 2020

I was just a student when I first found IC Markets, but I decided I wanted to try trading. It was a long and hard journey for me since I know next to nothing when it comes to trading. But, I think IC Market is the best place to start. Yes, they do have great educational programs for new traders like me at the time, but that is not all. Their demo account is super easy to use. It doesn't complicate things so even a newbie like me can use it easily. Aside from that, the customer service is super helpful too. I have a lot of questions during that time and the operator is very professional in answering my questions.

Rodrigo Poston
United States
Account Number: (45162xxx)
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Sep 26 2020

It is very rare to find a broker that offers MetaTrader and cTrader as trading platforms. Most brokers would have chosen one of them for their raw account options. I find that their trading platform also runs very very smoothly, this is important if you want to make sure you get the best trading conditions. In addition to that, the order execution speed in IC Markets is insane! It's really amazing that they also have consistent spreads even when the market is unreliable such as during news releases when it became very volatile. The only problem is, that I don't think they have enough cryptocurrencies for crypto trading.

Matthew Mclaughlin
Germany
Account Number: (4905xxx)
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Sep 21 2020

Very good experience with this broker. I have many accounts with different strategies and all doing very well. Order executions speed is very good. Withdrawal is till 24 hours on the bank account in where I live. It's pretty much the best deal I have ever got.

Bryan Singleton
France
Account Number: (98182xxx)
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Sep 6 2020

What I like the most about IC Market is that customer support responds in a timely manner and ensures that your question has been completely answered before ending the chat. I think I have been with them for about 2 years and this is the longest I have been with a broker, which saying something. It's a reliable broker with great spreads and good funding and withdrawal options that's for sure. I have used it for manual trading, cAlgo trading, and copy trading. So far it has been an amazing journey.

Wilfred Morgan
South Africa
Account Number: (44789xxx)
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Aug 24 2020

IC Market is my first broker when I'm started forex trading back in 2018. I did stay with them because of all the good reputations they have. I like the spreads, I like the platforms, I like the customer supports, basically everything. But, then, the next year I found another broker with a very good promo bonus, so I switch. Sadly, it turns out to be a scam and I found myself back at IC Markets. Definitely, one of the best brokerages to start your journey in the world of trading.

Yvonne Steele
Taiwan
Account Number: (36759xxx)
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Aug 17 2020

Great range of instruments to trade, great spreads. But, what I want to highlight is their service in payments & deposits, also withdrawals. It's very fast and hassle-free, very rare to find one these days. The platform c trader is one of the best available, not to mentions they have good customer service. Although sometimes it takes a while to answer.

Marquis Tiller
Taiwan
Account Number: (55031xxx)
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Aug 10 2020

The spreads in ICMarkets are outstanding even during volatile seasons like news releases. Most importantly it reminds super low during relevant day sessions and execution remains excellent throughout the day. Everything is very speedy and accurate. The commission is a little on the higher side but still okay (around $7 per round turn). One thing that you have to review is your management policy, especially the payment system. I don't understand why ICMarket listed Fasapay as a deposit account but refuse to allow withdrawal from it? If you trust it as a deposit method shouldn't you do the same for withdrawal as well? I don't get it.

Wanda Hall
Nigeria
Account Number: (23984xxx)
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Jul 27 2020

IC Markets make my balance negative during a server halt. I Already place a stop loss but it doesn't mean anything for them apparently.

During the Corona volatility, one Monday morning, on the Asia session, I realized my balanced turned to -600 in about 5 minutes, previously it was around 1,100. I was online and I had already made sure that my terminal was connected, there is no problem with my internet connections. But there were no movements on the charts, their servers were not responding to any command.

I ask about this to their support live chat, but their response is nonsense and didn't help at all. They offered me to deposit another $600 and of course, an internal transfer is not accepted, in return they promised that they add this amount to my account so it will show balance (only $600). Not only did I lose my trade, but I also had to pay more money. Ridiculous.

Liam Addington
Canada
This review is not supported by evidence

Jul 24 2020

It's been a month using ICMarket demo, and I compared it with other brokers, relatively smaller commissions and spreads. hopefully it's the same as with the Real Account ... thank U ICMarket, keep Good Service ...

Garret Ng
Ukraine
This review is not supported by evidence

Jul 24 2020

It's been 10 times to register a live account at icmarket.com but there's no confirmation via email too ... even though it's been 2 days :(

Sarah Michaelson
Switzerland
This review is not supported by evidence

Jul 24 2020

Recommended for those looking for ECN brokers, regulated & affordable deposits

Nadeem Juliano
Canada
This review is not supported by evidence

Jul 24 2020

Just check on icmarkets.com, the commission is quite affordable, the max is 3.50 USD / lot. It's reasonable since the minimal deposit is quite high.  If compared to other brokers, trading cost in icmarkets relatively cheap cz I've seen an ECN account that commissions like 20 USD / lot.

Pedro Vienna
India
This review is not supported by evidence

Jul 24 2020

IC Markets real ECN broker. Can be checked from the quality of the regulation, also the platform can use cTrader who can access directly to the market.

Janeta
Switzerland
This review is not supported by evidence

Jul 24 2020

IC Markets Brokers are really great, the spreads are very good ... starting from 0.0 for ECN accounts ... depo and WD smoothly ...

Clifford Morton
Pakistan
Account Number: (43218xxx)
This review is half reliable

Jul 4 2020

I highly recommend everyone to take screenshots of their transactions with ICMarkets, any transactions. Several days ago, I send a deposit for my MT4 account. To my amusement, the money never actually appear in my account, this has never happened before so I contacted the support team. They said there aren't any problems on their part, so the problems must be from my bank. At the time, I didn't immediately call my bank since it's already passed working hours on my part, and it was Friday.

I called them Monday afternoon, during this time the fund has yet to appear on my account. However, my bank said that the transaction has been successful and there weren't any problems with it. So I contacted ICMarkets support team and explained that. But, they insisted that my bank must have made a mistake. I tried to send money to another account I have in another broker, and it went smoothly, so it's not my bank. At this point, I'm tired and don't want to do all the effort anymore.

Bryant Hampton
Nigeria
Account Number: (43321xxx)
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Jul 4 2020

So far ICMarkets has provided me with great customer support service, as they have trouble-free chat and are super responsive. Not only that they answer my questions, but they also suggested better solutions to make my trading experience even better.

But, I can't give them 5 stars yet. I have some problems regarding the unstable performance of some of their servers. Sometimes the connection is cut for more than a minute. Fortunately, this doesn't happen too often. Apart from that everything else works just like it should. So far I have never experience anything serious, so I can't say that this is a huge problems, but it can be.

Marcus Hansen
South Africa
Account Number: (54126xxx)
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May 19 2020

Come to IC Market! There have been way too many slippages these days it's not even funny anymore! In fact, I think I lost more money in the slippage alone compare to another factor. That's not the only thing I hate about IC Market, lately, the stop loss just doesn't mean anything anymore. Out of all the stop losses I placed, only a few were actually executed, what was the reason? Why would I even bother placing the market order if it doesn't mean anything to you?

Yolanda Hayes
Canada
Account Number: (49102xxx)
This review is half reliable

May 11 2020

In my opinion, they are one of the best brokers for new traders like me. When I first started, I don't understand how to use the MT4 platform at all despite people keep saying that the platform is very easy to use. However, the customer service helps me patiently. I was really glad that I decide to contact them in the first place.

Sonya Rey
Malaysia
This post is an inquiry

Apr 30 2020

What do you think about IC Markets? Is the broker safe and legit? 

Seth Willis
Germany

May 8 2020

Sonya Rey: I have been using IC Markets broker for 1 year, so far so good. It is suitable for scalpers and intraday traders, because of the tight spreads and low commissions. The only drawback is the Deposit/Withdrawal method, which is quite unfriendly to me because of my country's restrictions. But anyway, it doesn't matter because it indicates that IC Markets is a good broker. And one more drawback, they don't offer negative balance protection.

Bryan Lee
South Africa

May 1 2020

Sonya Rey: IC Market broker is one of the most trusted forex brokers from Australia because it is regulated by the ASIC regulatory agency. Few countries have blocked this broker, so you must use a VPN service to be able to access the official website.

Abel Ray
Canada
Account Number: (76769xxx)
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Apr 24 2020

When I first try Icmarket, I check the demo account first. Unfortunately, my experience with icmarket wasn't as good as I expected. The platform was a little buggy and my order got delayed often. I have to say that this is very underwhelming, especially because I have been reading good reviews from them. But, I took a leap of faith and try out their raw account. Surprisingly, it went even better compared to the demo account. None of my trades is being delayed. Withdrawal also goes so smoothly. So far I love it.

Hubert Casey
Argentina
Account Number: (23443xxx)
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Apr 23 2020

I don't know what is happening with IC Markets right now, it seems like their service getting really bad lately. Withdrawal used to be so smooth, but now it's like I'm a criminal for trying to get my own money. My friend and I don't know what to do, we still have our funds in our MT4 accounts that we can't withdraw. Aren't they supposed to be ASIC regulated? I can't believe this is happening.

Eugene Brewer
India
Account Number: (49802xxx)
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Apr 5 2020

A few tips for new traders who are on a journey to find the perfect broker: there is no perfect brokers.

However, there are some features you might want to look at when you choose a broker. For example, spreads, commissions, deposits, withdrawals, and for me customer service also plays a big role. So far, IC Markets has fulfilled most of my needs. Spreads are great, deposits and withdrawals also went smoothly, their customer service is also great. But I find their commission fees a little bit on the expensive side. However, that is a price I am willing to pay since they have great order executions. There are some minor problems like jumpy price charts or server trouble, but I also have these problems in other brokers. So far, trading with IC Markets has been outstanding.

Christie Mills
Turkey
Account Number: (34152xxx)
This review is half reliable

Apr 4 2020

My stop loss never went through, no matter how many times I set my stop loss level it always failed to execute. This is odd because I keep checking it, but the charts can sometimes be very choppy, and then suddenly I lose more than I intended. I have already talked to their customer service and they keep on saying they will call me back after they 'investigate' it. But here I am, 3 months later, and still no callback. I am really getting tired of this whole thing. I have given them all the information they need. Why is this happening to so many people out there?

Claire Smith
Germany
This post is an inquiry

Apr 1 2020

What kind of documents should we send to accounts@icmarkets.com if we want to withdraw for the first time?

Michael Fey
United States

Apr 12 2020

Claire Smith: From my experience, on the first withdrawal you just need to send withdrawal form from member area IC Markets, and then it would be instantly processed. For more detailed documents,  you can contact IC Markets customer service directly. Hope this can help.

Zainuddin Arya
Indonesia
This post is an inquiry

Mar 22 2020

Any Indonesian here? Is there any way I can access IC Markets in Indonesia without using VPN? Are there any Indonesian traders using IC Markets? Or link to their IB?

Jonathan
Indonesia

Mar 23 2020

Zainuddin Arya: As of now, IC Markets official website is still being blocked by the Indonesian government so you have no choice but to use VPN. There are many IC Markets users in Indonesia. I'm also one of them. You can check their IB that has been operated since 2015 here.

Kyla Barela
Malaysia
Account Number: (0912xxx)
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Mar 10 2020

They give me good order executions on the major pairs. This is a good thing considering how time is very important when trading short-term with those pairs. I have three accounts here and so far I don't get too many problems compared to the old broker that keeps cheating on me. The spreads are also very good on those pairs. The only thing that I do not like is on the demo accounts it seems the connection drops a lot. I know that this is only a demo account and I'm not losing anything technically. But it's made it really hard to test my EA. I wish they would improve the connection for demo accounts. That would be really helpful

Dalton Covert
India
Account Number: (23764xxx)
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Mar 9 2020

To be fair, I don't think they are the cheapest broker out there, there are plenty who offer more affordable prices. But, what they are lacking, they cover it up with great features such as smooth executions, great platforms, basically, everything you need goes very smoothly here. I can't explain it well, but it feels very professional. Throughout this time I never had a real issue that could not be solved to my satisfaction. Support is very eager to help. To be honest I don't mind paying more if I can get good service like this one. Truly worth the money.

Alma Wong
France
Account Number: (25613xxx)
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Mar 1 2020

So, I have been using IC Markets for several months. During those times I have come to a conclusion that there are several things I like about them.

1. Amazingly low spread, this is the best broker with the lowest spreads I have ever used. I think they are perfect for new traders like myself.

2. Easy and fast deposit. it's really hassle-free. It took a short time for the money to appear on my account.

3. Great customer service. Not only do they help me navigate through some difficulties, they are also offering solutions for me and are very active in giving me good advice.

 

That being said, I have yet to withdraw. I heard some horror stories, so my opinion might change accordingly, but I hope not. So far, I have been serve with great experiences.

Gerald Montgomery
Taiwan
Account Number: (56172xxx)
This review is half reliable

Feb 27 2020

I mostly trade gold and EUR/USD only, and I originally already have a brokerage so I wasn't looking at any other sources. However, the spread of both instruments in the IC Market tempted me. I decided to try opening an account to start trading. What do you know, it was actually amazing. I had a good time, even though the platform is really enjoyable to use. I know it's still way too early for me to be making judgments about this broker, so I think I will see what is gonna happen in the future. Hopefully, they will remain good.

Phyllis Carter
Australia
Account Number: (32454xxx)
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Feb 22 2020

So far the best broker you can ever find. I must appreciate how their customer support service is always online and ready to answer all my questions. Also, the spreads and order execution works flawlessly. Deposit and withdrawal also go smoothly. The only downside is I think this broker has a limited number of accounts created by the same person, so keep that in mind. That being said, I don't think it's a problem for me, but it might be a dealbreaker for other people.

Lois May
Switzerland
Account Number: (45322xxx)
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Feb 20 2020

I started trading with Icmarkets because my mentor suggested it. To my surprise, it actually has everything I need, from spreads, order executions, and a lot of other things. Originally, my mentor suggested it because it's safe, they have low spreads and fees per trade, a lot of deposit/withdrawal methods which makes your financial experience flexible. They also have great customer service that is available 24 hours. Also, they are very receptive and you don't have to wait a lot for their response.

Gerard Delgado
United States
Account Number: (32455xxx)
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Feb 13 2020

I guess this is not the most popular review, but whatever. I think IC Markets has great educational features. Forex Trading is a topic that is of interest to me and I have therefore studied many different topics from this research and my experience, I consider IC Markets as the best option for a beginner. Deposits are very easy with them, and trading executions is also very good. But I have yet to make a withdrawal so, there will be an update (hopefully).

Alec Neeley
Pakistan
Account Number: (90216xxx)
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Jan 10 2020

So, I am a new trader and I don't have that much experience when it comes to trading. I tried IC Markets because I heard they have the best spreads. Funny thing is, I have no idea how to open an account and how to start trading. I ask their customer service about it and they are surprisingly very helpful. They also inform me about the amazing webinars for traders that IC Markets held every once in a while. I learn a lot from their educational material. In the beginning I use their demo account and it was amazing as well as simple. But, thanks to the training I now start trading in raw accounts.

Ronald Jefferson
South Africa
Account Number: (10452xxx)
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Jan 5 2020

My first impression of IC Markets is started mediocre. I mean, it's good but not the best. Good spreads, quick order executions, all the standard stuff. Since I didn't have too many problems I decided to continue trading with them for a while. I'll try to write again after I found something else.

Felipe Hansen
India
Account Number: (09123xxx)
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Dec 30 2019

They are really good, I have been working with them for seven months. I think they have given me the best spreads possible. I think that's what you get if you are with an ECN broker? I don't know, but I'm happy with the price. I also love it because I can check on the market depth so I can make better decisions before placing an entry. Swap rates also like their spreads, small and unique.  They also provide with 200 lot one-click size trading, I think this is the best deal I can find from where I live.

Alan Nelson
India
Account Number: (43546xxx)
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Dec 29 2019

The customer service is basically non-existent! I have been trying to get a hold of my money for a while and they just not even responding. I know that my money is probably worth nothing to them, but it's everything to me. I worked hard for that profit (albeit little). Even when an operator finally answered my chat, they just kept asking me the same questions and asking me to give the same data and documents, and then they will disappear. Why would you have customer service if it's not even functioning?

Scotty Bertram
India
Account Number: (12898xxx)
This review is half reliable

Dec 28 2019

IC market is a reliable broker with great spreads and good funding and withdrawal options. So far I have been using them mostly for manual trading. But, recently I have tried their copy trading and algorithmic trading and they proved to have great features.  I never had any issues with any of these.
Their support is also good, and available for all questions and I appreciate it.

Israel Allen
Malaysia
Account Number: (65456xxx)
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Dec 28 2019

I believe that ICMarkets has falsely advertised their withdrawal system. I don't understand what happened, but my money disappear only to 'mysteriously appear' at the Automatic Trading section of the MT4 to cause a radical change in the results of operations. Right now I have reported them to the ASIC regulation, but I don't think there will be any help at all.

Elijah Ferguson
Switzerland
Account Number: (21980xxx)
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Dec 21 2019

I have tried a lot of brokers, but no one comes close to ICMarkets. They have satisfying spreads, great order executions, and very good platforms. But for me, the most important part is that their customer service is very accommodating and friendly. Also deposits and withdrawals were never problematic.

Buena Sallee
Turkey
This post is an inquiry

Dec 20 2019

I don't think IC Markets have an office where I live. But, I really want to try this broker. They have everything I need. I'd just want to ask a few questions.

1. Do you have a Demo account? How can I get the funds, since most brokers tend to make me deposit some money first?

2. Is it possible to open an account from where I'm from? Or perhaps they have an office here that I don't know off

3. In terms of withdrawal, what are the usual protocols? What documents should I need to prepare? How long does it take for PayPal and wire transfer?

Kanesha Lentz
Singapore
Account Number: (44834xxx)
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Dec 9 2019

Great spread for the EUR/USD which is my favorite pair to trade. The commission is a little bit high but that is okay, I am willing to pay that much for better service. At least it's better than paying a small commission with some brokers and they start fiddling around with your trades. Some brokers did that to me when I was using EA. Order in IC Markets also executes perfectly, so there is no delay.

Louis Barnes
United States
Account Number: (41223xxx)
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Nov 29 2019

I don't understand why my platform keeps freezing during an important time. In the past IC Market has had one of the best trading conditions I have ever tried. But now their service has just gotten worse and worse. Just last week I was keeping an open position on my MT4 account but somehow, my charts is freezing and didn't do more at all. I know this because I checked with my positions in another broker (I open a similar order). Then I looked away for a bit and suddenly it fell down 2 pips!

Angie Carter
Canada
Account Number: (41325xxx)
This review is half reliable

Nov 22 2019

I have been with ICMarkets for about 5 years. I have had no problems with deposits or withdrawals. I mostly use it for forex trading only, because I feel like they don't have enough cryptocurrency instruments. However, I would be glad to move all of my accounts from other brokerages if they add more crypto assets. So far, they keep their promises for good execution and good spreads on the major pairs. The only thing that I do not like is the demo accounts it seems the connection drops a lot. This makes it very hard to test my Ea's. I wish they would improve the connection for demo accounts.

Raymond Blake
Nigeria
Account Number: (23145xxx)
This post is an inquiry

Nov 4 2019

I have been having a struggle with withdrawing. This is a first, though, back then the withdrawal process always been very smooth and there is no problems at all. However, at the time I was only withdrawing small profits of around $300. But, earlier I was trying to withdraw a rather medium amount of $1000-ish. I submit my withdrawal request in February, and it is already November and I still can't get my money. Should I try withdrawing it in small amounts? Why is this happening?

Yulanda Conners
Switzerland
Account Number: (98100xxx)
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Nov 1 2019

IC Market's server is totally unreliable. It froze when there is a big news release, it's a very important time for me. In fact, it froze for more than 15 minutes! How am I supposed to place an order like that? I know that the market is crazy during those times. But you would think that a company as big as IC Markets would prepare something to protect traders against that condition, not to mention they are regulated by ASIC. But nope! They just let it slide. It is very disappointing to loose huge during the most crucial time.

Gabriel Joseph
Nigeria
Account Number: (23145xxx)
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Oct 23 2019

I have been trying to get my money back from them for several months. I tried to withdraw using the same card I use for the deposit. Now my banker says it is IC Markets that are not sending the money and they can see an error code and IC Markets say it is my bank. So, now I am trapped in the middle with no answer. Has anyone had similar problems before? Normally withdrawing seems fine with this broker, I never had any problems. But this is the first time I tried to withdraw a large amount of money, but now I got this problem. I've read in some reviews that IC Markets always had problems when traders tried to withdraw large amounts.

Irwin Brannon
Malaysia
Account Number: (112008xxx)
This review is half reliable

Oct 18 2019

ICMarkets telephone backup is very poor. I like verbal communication, so every time I had some problems, I called their support hotline. But, so far I have been disappointed. The first time I called is because I have lost connections. But it said there is no one to pick up, it was well within their working hours! I checked. This has caused me more money than I anticipated.

Harold Soriano
Switzerland
Account Number: (4451xxx)
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Oct 4 2019

They make me lose over $30 overnight on all open positions without graph movement. This is very odd, so I come to the customer service live chat, which took hours and hours to reply. When they reply it's not even helpful and hard to understand. What is happening?

Grady Wheeler
Singapore
Account Number: (45162xxx)
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Sep 30 2019

I find it amazing that their customer support is always online and ready to help anytime I need it. This is what a good quality broker should be, and yet it's really hard to find one that does cater to my needs. Aside from this, I want to say that the spreads and order execution works flawlessly. Deposit and withdrawal also go smoothly, which is always a plus.

Faustino Glenn
India
Account Number: (5576xxx)
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Sep 29 2019

I found out that they were withdrawing money from my account! For no reason! So far, they have stolen around $5000-ish from my MT4 account. I was hedging a position, but somehow they did close my all positions and took out all of my money. The customer service didn't help at all! Whenever I was raising my complaint they have never given any explanation for those withdrawals. Not to mention, Swap charges were already accumulating and that was also too high. I am gonna switch brokers, but definitely going to report them and write reviews first.

Archie Cooper
United States
Account Number: (04051xxx)
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Sep 22 2019

I have been trading with them for about a year, but however, I am still undecided. Sure, they have great features that I actually like and benefit from. But at the same time, there is some stuff I don't like as well. For example, deposits were super smooth, but the withdrawal can be quite a hassle. Customer support was quick to answer, but sometimes their answer is pretty much nonsense. Although there are some officers who actually know about the issue and resolve it quickly. That being said, I still think that IC Market has the best spread in the market. They also have awesome webinar content. I'm not sure about the promo and contest, I don't think they have much of it. But that's probably because they are a member of ASIC.

Toney Gladden
France
Account Number: (67123xxx)
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Sep 13 2019

This is a true ECN broker that actually does what they promise to do. No matter how volatile the market is, the spread is somehow very consistently low. Executions are very great and super-duper fast, I never have any requotes. Deposit and withdrawal also happened very smoothly, they have a wide range of paying methods as well, very flexible. Good customer support will well-trained team that offers solutions for fixing up my problems within an hour. I guess that's what a good ASIC brokerage is. To add, IC Markets also have one of the best webinars programs among other brokers I've tried befor. I definitely recommend it for new traders.

Max Sims
France
Account Number: (23487xxx)
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Sep 11 2019

Aside from smooth withdrawal, quick order executions, and easy deposits, IC Markets also have remarkable trading platforms. I think this is the balanced broker that I have been looking for. Although sometimes I find the commission can be expensive ($7 per round), but the spread is pretty great especially for raw accounts.

Harlan Horner
Canada
Account Number: (09891xxx)
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Aug 19 2019

IC Market is a true ECN broker, there is no doubt about it. They're not like any other broker that claims to be an ECN broker but actually not. Aside from that, I am actually quite impressed with their trading platform, especially cTrader. It is so hard to find a cTrader broker that offers a low spread and actually follows through. They also provide discounts for those with bigger trading volumes, and I love it. Their MT4 is also great and has super smooth trading executions, perfect for short term traders like me.

Pedro Saunders
Ukraine
Account Number: (27341xxx)
This post is an inquiry

Jul 28 2019

Lately, IC Market trading platforms have been acting up. Last night it was freezing for about 40 minutes. I contacted customer service but they said there aren't any problems. So I wonder if it's just me?

Yong Meyers
Malaysia
Account Number: (45517xxx)
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Jul 26 2019

Seriously, has anyone managed to get their money easily with this broker? I have tried to get my money since May and there hasn't been any update on my withdrawal status. The customer service didn't say anything at all. They said that they can't do anything because it's my bank's fault. But my bank said that the problem was with IC Market. My bank is an international one, I don't think they will make mistakes.

Lala Shah
Argentina
Account Number: (55123xxx)
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Jul 23 2019

Originally I joined this broker because they claim to be the true ECN brokers. Normally, ECN brokers will execute orders fast therefore I can get the best price with no risk of requoting. But, I think they are pretty slow. So to make sure I am not imagining things, I open the same positions at another broker. With the same lot, pair, and everything. My suspicions are correct, the ic market platform is consistently slower in opening and closing trades. In fact, it can take up to 15 seconds, which is insane for scalper and short-term traders. Especially because I trade in a super liquid markets, that means my chance of losing is even bigger.

Cody Riley
Canada
Account Number: (23145xxx)
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Jun 23 2019

Having to work with IC Markets is probably one of the best experiences I ever had from a broker. Not only do they give me the best order executions time ever, but they also have great webinars. Now, I know so many of my peers took lightly of this feature, but it actually help me grow. Not to mention their demo account is really great and smooth too. I haven't got any noticeable problems during my time with them (about 8 months).

Alonzo Gomez
France
Account Number: (61092xxx)
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Jun 23 2019

It feels like they are going downhill, IC Markets used to be one of the best brokers that are honest and care about traders. Now they are just like any other brokers out there. I just deposited some funds in my account and quite a lot too, around $5000. Then I got busy with real-life things and I didn't even touch my account. Recently I got some time to check my account, I was so surprised to see that I have lost some money (around $900 or so). How can that even be possible when I'm not even opening any positions? Although have spoken to support they do not seem like they want to help me to even restore my funds to allow me to trade. For now, I'll give them 2 stars, but once my funds have been restored I will change it back depending on the service, I am still mad tho.

Amber Rilley
Argentina
Account Number: (53412xxx)
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Jun 12 2019

The first time I withdraw my money from IC Markets, I was using Bank wire they said I should do it through Visa because they said it will be a faster and better method for me. But, when I did it next, I uses Visa since they suggested it. But it took so long for the money to arrive, so I complained and they said I should just do it through bank wire since it's faster. Honestly got no problem doing any method, but they make me wait 2-3 days every time we go back and forth. It's just wasting my time.

Rufus Newton
Argentina
Account Number: (52334xxx)
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Jun 7 2019

I notice that a lot of people having some troubles with withdrawal. So, I would recommend using Skrill, I have tried most of their available withdrawing options and so far Skrill has been the best one. It's quick and more affordable. Your withdrawal request will be processed on the same day. It's also very quick and easy, so I definitely recommended this. IC Markets is regulated by ASIC and FCA so they are trusted.

Kristy Hall
Turkey
Account Number: (21878xxx)
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May 12 2019

I have to be honest, it is now pretty scary trading with them. I keep experiencing slippage here, and in a great number too. It's really not normal in my opinion. The worst part is when you contact their support, you get a robot response that claims 4 SL slippage to be normal. I have my fair share of trading with another broker, so I know for sure that this is not normal! It's very frustrating that the customer service operator didn't do anything to help my problem.

Norbert Oden
France
Account Number: (45617xxx)
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May 8 2019

Back in March, they told me that they couldn't process my withdrawal request because of 'technical reasons'. I don't understand what that means but I said that I want to know when it will be fixed and when will I get my money. They said they will update me on that as soon as they have fixed it. Here I am 3 months later, with no update and no money. I already contacted them several times before and their answer is still the same, they will fix it and they will update me. How long do I have to wait??

Bert Gill
Germany
Account Number: (67854xxx)
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May 7 2019

Sometimes the connections to the demo accounts were severed and it's really annoying. I mostly trying out new strategies and methods here, so it's really a huge matter for me. It's sometimes happened to the live accounts as well and I won't be able to log in anytime soon, this usually leads me to losses. I hate it when I'm losing trades because of technical issues. I wish you can fix this IC Markets.

Paul Carter
South Africa
Account Number: (23194xxx)
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Apr 29 2019

I placed a stop loss of 12 pips from my entry point, but a news event blew my account even when I had a stop loss included. I originally blamed the broker, so I contacted their customer service support, they explained very carefully what actually happened. Apparently, sometimes stop placement doesn't hold when the price moves too fast during times like news releases. I'd like to encourage other traders to learn from these mistakes and study more about the market. Also, I'm very pleased by how the support team handled the problems.

Orville Perry
Australia
Account Number: (34412xxx)
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Apr 25 2019

IC market did a nice job in terms of quick and many methods for deposits and withdrawals. In terms of trading for me is the most honest broker I've been known, respecting Stops and profits and real prices with no manipulation. I have been here for 2 years and never had any issues. Client service is top, spreads is super minimum which is good for scalpers. The only negative point is the commission. But other than that, 100% recommended.

Israel Franklin
India
Account Number: (2143xxx)
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Apr 22 2019

I'd like to think that I have a great relationship with IC Markets, they have outstanding customer service. They are always ready ti answer every single question I ever have or have had and give me the best solutions to my problems. I would recommend IC Markets for new traders because of this alone.

Dudley Thornburg
Canada
Account Number: (3309xxx)
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Apr 12 2019

A little backstory, when I was a newbie in the survival world of trading, I got scammed by my broker. I deposited some money, but when I get a profit they wouldn't let me withdraw. So I move and my peers suggested I tried IC Markets because they have one of the best spreads at the time. I was skeptical at first, but they actually deliver. They have very low fees for withdrawing funds, and the negative is the occasional delays. The customer service responds and helps to resolve issues which honestly feels good. Withdrawal can be a bit of a problem but in the end they still send your money in short time, so I guess its a plus.

Lyndon Duff
Ukraine
Account Number: (4451xxx)
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Apr 6 2019

I have been stuck! I can't log in to my MT4 account since this morning and there is nothing I can do about it. First of all, I was trading with my desktop so everything is fine. I place buy positions and it all goes very smoothly. Now, because I have something to do outside, I have to switch to my phone. But I couldn't log in at all! This is messed up because I have to close the positions soon. I contacted customer service and they told me they would do something but they didn't do anything until I went home and close the position myself. I, of course, lose more than I intended.

Brenton Yanez
Nigeria
Account Number: (44051xxx)
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Mar 28 2019

I have tried a lot of different brokers, but so far ICMarkets managed to keep me stay in the game. They have fast executions which are very important and crucial for my strategy. They offer a lot of different instruments so there are more options for me to choose from. It is also really good for hedging. I have no reservations in regards to FX, CFD’s, indices, and more. The same goes for payment options (withdrawal and deposits), Debits and credits work well. In addition to that they also have various top-notch platforms, technical issues sorted timely, and more. But I hope they will add more instruments for crypto.

Ardelle Nesbitt
Taiwan
Account Number: (871235xxx)
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Mar 26 2019

I think I have tried several brokers before finally opening an account with IC Markets. So far they have been really great in providing consistent spreads and quick order executions. However, it would be a lie if I said I don't have any problems. Quite the contrary, I have encountered several problems during my time with IC Markets. But, the customer service has been proactive in resolving any issues and explaining processes.

Garry Arnold
Malaysia
Account Number: (21032xxx)
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Mar 25 2019

I've been using IC Markets since 2017 and I can not find fault with their service. Deposits and withdrawals are quick and straightforward. Customer service is very friendly and super quick to answer. In fact, they were very helpful, patient, and enthusiastic to help when I complained about a server error. Also, another time when I was having trouble logging in to my account. The only problem is that I don't think this broker has a lot of promotions or bonuses to try with. That being said, they are already cost-reducing with the small spreads. Commissions can be a little too high in my opinion, but some people said that it's normal to have a $7 commission per round turn.

Gaylord Healey
Switzerland
Account Number: (10120xxx)
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Mar 24 2019

It's true that ICMarket has one of the lowest spreads I have ever seen. But I feel like the commissions are too high. If I'm not mistaken, it's about 20% of the profit when the trade is in earnings. The worst part is, they still charged it even when the positions are at a loss. Most brokers normally only charged about 10%. That being said, I still think that this broker is very professional. I actually prefer ASIC-regulated brokers among others, since they are really good and keep things safe. The platform in ICMarket is also super easy to use even for someone who isn't tech savvy like me.

Wilber Stout
Canada
Account Number: (11324xxx)
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Mar 24 2019

I am a new trader and I'm so happy that IC markets were very honest and professional with me. They have the tightest spreads which are very good for a trader who has just started like me. As a newbie, there is a lot of stuff that is very confusing for me. So I often seek help from their customer service team who are very happy to help. They are very nice and helpful. hey have always responded in a timely manner and with the answers I needed. Great service. They also directed me to the educational features to help me learn better about trading, which has broadened my knowledge.

Leona Green
United States
Account Number: (43127xxx)
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Mar 12 2019

Has ICMarket changed? They used to be so good and honest, now they are just like any other broker. I haven't been active for a while due to private reasons. For some reason, they open a free swap account on my behalf, without me knowing. There is nothing bad with an Islamic account, but I would rather open it myself if I want it. I notice lately my stop-loss order wasn't triggered while in the past there was nothing wrong with it. I thought this must be some kind of a mistake, but it keeps happening, so something wrong is going on.

Luigi Gauthier
Ukraine
Account Number: (55123xxx)
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Mar 10 2019

Fast deposit and withdrawal using credit cards. I have been only working with them for a month but I am very happy. Everything is according to what they advertise. The only thing I'm not too keen on is the limited account you can create.

Deborah Ward
Ukraine
Account Number: (342595xxx)
This post is an inquiry

Feb 27 2019

Has anyone experienced a stop-out incident from this broker? I mean my positions got closed automatically, not by me or margin call. I have asked the support team through a live chat, but have been providing me with responses that do not make any sense nor have they addressed the queries that I have raised. Should I complain to a regulatory body or did I do something wrong?

Derek Mitchell
France
Account Number: (77871xxx)
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Feb 13 2019

My experience with IC Market is probably a little bit different than most of my peers. A few years ago, I started trading and was super confident I was gonna make a fortune. But apparently, I was too careless and ended up losing a bunch of money. I was scared to go into trading again, but my friend told me to learn more about it if I want to start again. I stumbled upon IC Markets a few months later, and I found out they have a great educational program for new traders. I joined their webinars, and their podcast, and study everything I can about trading. Soon, I gained my confidence back. I'm still a beginner for now, but I'm better and wiser.

Dudley Vandyke
Germany
Account Number: (69032xxx)
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Feb 4 2019

So I keep having problems trying to withdraw from my account, I use bank transfer by the way. This is a recent issue with ICMarkets, in the beginning, it is always very smooth. The problems have occurred several times during the last 4 months. But, this time is very bad because the amount of money I am withdrawing is a lot, I'm not going to disclose the amount tho. So, I decided to contact customer service this time. It took a while until they finally reached back. However, I am glad that they took the matter very seriously and fix the problem within a day. Glad I decided to do that. Still, I really wish they would take precautions and not let this happen again considering I often withdraw my money.

Betsy Meyer
India
Account Number: (11092xxx)
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Jan 31 2019

IC Market has been making me frustrated lately! For some reason, I keep having trouble withdrawing. It's as if they don't want me to get my money at all. The fact that it has been happening more than once got me considering moving to another broker. They keep telling me that they 'lost my fund', whatever that means. They are trying to frame it as if it's my problem when it's supposed to be THEIR responsibility. They should be able to locate my money, after all, they are the ones that keep it. It's been two months and I am losing all hopes.

Benny Mcgee
Pakistan
Account Number: (01293xxx)
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Jan 10 2019

There are some server errors when I'm using a demo account. The good news is, I haven't experienced it during the two months I'm using a live account, which is a good thing. Although I've read that a lot of people experienced server errors during news releases, we'll just have to see. Despite that, there are several things that I don't really like. The commissions are too high, 20% of the profit when the trade is in earnings, but also when they are at a loss. I think it should be only at 10%. But the order executions are good, so there is that. Right now I'm still undecided whether to like IC Markets or not, so I gues for now I'll give it 3 stars.

Lewis Wilson
United States
Account Number: (21895xxx)
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Dec 22 2018

I have tested IC Markets for a while, I used their MT4/MT5 account to be exact. What I can conclude is everything goes very smoothly and seems pretty legit. For a side note, I've only tested them a short while with a small account.

Rufus Burns
France
Account Number: (76121xxx)
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Dec 21 2018

IC Markets suddenly told me that I couldn't withdraw my money from 1 week prior. I don't know if it is real or a scam? As long as I know, there are no problems regarding this before. Everything seems to be going smoothly, although I have to say that my last transactions took a really long time.  But it still arrived in my account safely despite it taking longer than usual. I did try to contact customer support, but it took too long to answer. I wonder if anyone has experienced this lately? So far I think IC Markets is an honest broker.

Guadalupe Reyes
Singapore
Account Number: (55162xxx)
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Dec 20 2018

Okay, when I first traded with IC Markets I was pretty happy. They offer me the best price on everything, such a good deal for a great service. However, this has changed now. These days, they will do all they can to get your money. That's not the only thing I hate, now they also have ridiculous spreads, slippage, and even moving money within their platform. Another bad thing I notice is, that whenever I put a buy stop in, or sell stop the trade always starts early and ends early. This is really bad.

Darryl Lawrence
Canada
Account Number: (20983xxx)
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Nov 21 2018

It's a good thing IC Markets has live chat features, so I can quickly send a chat whenever I found something wrong happening with my traders. However, I do hope the team can replay sooner since it's really necessary sometimes. I mean, what is the point of having live chat features if they didn't replay quickly?

Leonardo Copley
Taiwan
Account Number: (341524xxx)
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Nov 18 2018

I still don't understand what happened, but I will try to explain it in a chronological manner.

First of all, I was trading GBP/CAD earlier. In the beginning, everything seems smooth and I wouldn't think that there is anything wrong at all. I look away for a little bit and suddenly I receive a huge loss. Precisely around 150 pips! I understand that the market might be moving at lightspeed but it won't be this much? I contacted customer service and their answer didn't satisfy me. Has anyone experienced this before? Can anyone explain what happened?

Francis Oliver
Pakistan
Account Number: (45561xxx)
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Nov 11 2018

I have my fair share of trading with other Australian brokers out there, but I think that IC Markets is one of the best among others. Super low spreads and super-fast execution. They also have one of the best customer support. My trading experience has been super so far with the True ECN account. Reliable, smooth process to withdraw.

Milton Farmer
Switzerland
Account Number: (76658xxx)
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Oct 17 2018

Not gonna lie, I was interested in IC Markets because they advertise themselves as 'raw spread brokers'. Let's be real, who doesn't like small spreads? In the beginning, it all went very smoothly, the spreads are actually good and there are no problems with withdrawing (it's very important that I get my own profits). But then, I noticed that IC Markets increases the spread many times, just to auto-close and stop out on small accounts, despite claiming to be an ECN broker. Problems keep happening, I have difficulty in withdrawing the funds from my account to a bank account. For some reason, do not comply with their product disclosure statement.

Felix Jennings
Taiwan
This review is not supported by evidence

Oct 3 2018

I think that IC Market has the best customer service, here is why.

1. Fast response, they really didn't waste my time.

2. Great operator who actually cares about my problem.

3. Efficient, my problem got fixed within seconds.

4. Friendly operator, a real profesional.

Marty Tyler
France
Account Number: (15241xxx)
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Sep 27 2018

I never had any problem with IC Market until recently. I recently gain some profit and I want to withdraw it. Normally this is a very simple process in IC market, and it doesn't need the extra headache. But, for some reason, my withdrawal request was denied. I thought it was because I withdraw more than I usually did, so IC Market suspected something weird is going on. So, I informed the customer service, and soon my withdrawal was processed. But, it took an extra-long time for them to do it, the money arrives in my account after a month. That is unacceptable.

Dustin Clayton
India
Account Number: (32456xxx)
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Sep 25 2018

I don't know what IC Markets have against my bank. Every time I can't do withdraw, they accuse my bank. My deposit doesn't go through, they accuse my bank. Basically, they blame my bank that I can't do anything, it's crazy! I never had that kind of problem with other brokerages. When I ask my bank, they said it's the broker's fault! I've even gone down to complaints and considering moving to another broker all of which IC markets have refused to do though all my paperwork is in order and they said they will process it but never follow through.

In the end, they always have excuses that have no ends, and it's all doesn't make any sense. They weren't always like this, they use to be really good ones. I am really at a level of not even knowing what I am going to do next and I've got hundreds of thousands invested with them that I don't know when I can see it again.

Faustino Glenn
Argentina
Account Number: (55678xxx)
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Sep 22 2018

I am pretty sure they manipulate the spreads and stop-loss manipulations. Last month I was trading in a GBP/USD and I make the mistake of not checking for a while. When I saw that I have lost I was really surprised, turns out the spreads have moved 8 pips from my original positions. Another weird thing is that I actually place a stop loss before, but it wasn't executed. Now, luckily I also open a similar position of the same pair in another broker and it hasn't moved that much! Am I imagining things?

Talisha Carl
Ukraine
Account Number: (87126xxx)
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Sep 19 2018

Spread great, executions great, but I can't give IC Markets a 5 star yet. The main reason is that they don't have negative balance protection yet. It is such a shame because I see this feature as a very important one. I really want to trade big volumes with IC Markets, but I don't know if I would dare to do it without negative balance protection. For now, I should be happy with trading a small lot. Another thing I'd like to comment on is the customer service. They should improve their knowledge. A few times I met with support personnel who can't even answer a simple question. Often I would put into a 20 minutes hold over the phone.

Tanner Pollock
India
Account Number: (78564xxx)
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Sep 13 2018

Recently I decided to transfer my account trading from IC Market to IC Market Europe for personal reasons. I immediately regret it because suddenly I couldn't log in to the MT5 platform. I thought this was because of me, so I go to the community and ask around. But as it turns out most people experience the same thing. Some people told me to contact the customer service, I was skeptical but did it anyway. I was surprised that the opreator quickly help me shorten out the problem. Within hours I can access my account again.

Desmond Tanaka
Argentina
Account Number: (10291xxx)
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Aug 27 2018

Lately, IC Market service has been really bad, and I don't know what to do about it. For example, a week ago I submitted a withdrawal request to my account. For some reason they keep declining it, this happened more than one time. I was so confused because I think I have already completed all the necessary documents. That lead me to question the customer service, and they only said that it was a mistake. Sure enough, after that my withdrawal process is approved. But it took such a long time that I had to ask their customer service again. That is very annoying.

Katrina Walsh
Australia
Account Number: (55612xxx)
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Aug 25 2018

In my opinion, IC Market is one of the best brokers in their field for now. I haven't found any other broker that has the same quality as this one. I was the type of person that jumped easily from one broker to another just because I am curious about their promos or my old broker disappointed me. But in the end, I keep returning to IC market. The reason was that They are the cheapest broker I have ever tried (spread and commission wise). heir support is always online and really always superfast and helpful. Also, the spreads and order execution work flawlessly. Recommended!

Cordell Howland
Switzerland
Account Number: (44516xxx)
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Aug 23 2018

I use them a few years back and they were very good at the time. I left to try another broker, but I decided to return a few months ago only to find out that they have changed a lot. Sadly, not for the better. You see, I had some problems regarding server delays that keep happening, obviously, this is annoying me. So, I did what every good trader would do, protesting to the customer service. To my surprise, they didn't seem to understand anything I'm talking about. They can't even answer a simple question and with 1 time put me on hold with no answer for 15 minutes during live chat.

Jeffrey Douglas
South Africa
Account Number: (23147xxx)
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Aug 19 2018

Originally I never had any problems with IC Markets, until they suddenly increased spread to 9600 pips, which happened in August. I thought that they must have cheated me, so I decided to slide into the live chat and tear them a new one. But then I learned from another trader that there is a huge price drop that happened on the pairs that I'm trading with. So I was willing to let go. However, when I opened a support request with IC Markets and provided them with a price comparison of other big brokers, and IC Markets compensation for this price difference (several thousand USD). They treated me absolutely fairly, therefore I consider them an extremely honest broker that esteems their clients. I was honestly surprised and didn't think they would be this accomodating!

Tenesha Jefferies
Nigeria
Account Number: (77124xxx)
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Aug 10 2018

This is what my experience is like with IC Markets:

Weeks ago, I open a position with spread around 2 pips. But this broker suddenly decided to increase the spread of the pair to 30 pips for two seconds resulting in stop-out, I lost almost 7k totals. Then after I close my positions, the spread dropped to 10 pips immediately after a few seconds. I checked with another broker (I also open the same positions in another broker and there is no problems). I show this evidence to their customer service but the response doesn't make any sense. The main point is, they refuse to compensate me.

Cecil Carr
Taiwan
Account Number: (2345xxx)
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Aug 2 2018

Lately, I notice there is recurring server disconnects in Icmarket's trading platform. I have to say I am quite disappointed, I am a scalper and I can't say that these delays work in my favor at all. Sometimes the lag is over 20 seconds long, it's really annoying and it has cost me some losses. I have place stop loss but it didn't help at all, I'm not sure that it actually does something after all. I have talked to their customer assistance service, but I don't think it's really helping me. I wonder if other traders also experience this problem? I already checked my connections through several methods and I belive that there is no problem with my internet. So, it has to be a trouble on the Icmarket's side, not mine. The reason I didn't give them 1 star is because in the past they were very good and legit broker. I hope they can live up to their standard again.

Latoya Miles
Nigeria
Account Number: (45020xxx)
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Aug 2 2018

So I am a new player in trading and I wasn't quite sure how to create a broker account. I also don't really know what to expect. Some of my friends suggested IC Markets, so I did. It's true, creating a trading account was super smooth here, as well as the deposit. But I made mistake and forgot to select the Islamic account. I panicked because I was really worried about the swap. I talked to the customer service, thinking that there is nothing that can be done about it. To my surprise, I was assisted to convert my account to an Islamic account. I appreciate the service and assistance ICMarkets have offered to me.

Orval Hilliard
Australia
Account Number: (9821xxx)
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Jul 28 2018

I use the Neteller payment system with IC Markets, so far there haven't been any problems with it. But, my friend who has just started trading with this broker tells me that he's been having withdrawal problems, but he uses a local bank. So I told him to switch to Neteller and it went smoothly.

Hildred Peachey
Malaysia
Account Number: (87124xxx)
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Jul 18 2018

Compared to another broker with the same specifications that I have tried before, Ic Markets is definitely the winner. Their low spread is far more consistent compared to other brokers, and this is very important to me. Because most of them promise a raw spread, but when the market volatility changes, the spread is also changing. They also have good assistance 24/7, I know people keep saying that having good customer support is a must and not something to praise. But I still think it's remarkable how they handle things. Would recommend highly to other traders

Adam Stokes
Ukraine
Account Number: (44617xxx)
This review is half reliable

Jul 9 2018

I don't understand this broker at all, they have been making the same mistake to me twice. During those times they refuse to take responsibility for both errors on their parts. The story was, that a trade was executed when I was away from my phone it took most of my account with it due to a margin I categorically did not place. They are trying to put the blame on me when it was clearly a malfunction issue with mt4 or their server. Even the customer service is a joke and did not offer any solutions at all.

Royal Robles
Ukraine
Account Number: (13325xxx)
This review is half reliable

Jun 26 2018

My money keeps getting stuck in my trading account, it's unreasonable. I can't withdraw it and I have been trying for months for this. I have asked the customer service but they are blaming my banks. They said the bank refuse to do it, but I find this odd since I have been using it for years. I don't know why they suddenly have problems with it.

Augustine Gurley
Pakistan
Account Number: (98091xxx)
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May 15 2018

Very Innovative broker in my opinion. Spread is tight, so it's really good for beginners who are looking for an affordable live account. The customer service is available for 24 hours so it's great for those who aren't in the zone. They also provide a very competitive and consistent MT4 platform that will satisfy the most demanding of traders. But, they aren't perfect tho, there is some aspect to improve. For example, I find their trading software a little bit challenging, but some traders think it's very simple so I'm not really sure about this. Aside from this, I wish they would offer individual stocks as CFDs as well. Regardless, I will still give them 5 stars.

Maegan Esposito
Canada
Account Number: (10021xxx)
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May 11 2018

The staff is really good and reassuring. I know that a lot of people say that customer service being good is nothing to be praised, but this doesn't happen a lot these days. Also, for me, it's a sign that the broker actually cares about our comfort. The story is, I was having some trouble with my account where I keep getting logged out. The team was very nice and quickly fix my problems. The second time, I notice that there was a server error that makes it hard for me to place an entry. They quickly fixed this and make sure that it will not happened again.

Walter Matthews
Malaysia
This review is not supported by evidence

May 11 2018

So far I am very pleased with IC Market, and here is why:

1. Withdrawal is supper quick and hassle-free. However, I've only withdrawn in small amounts and I'm not sure if that's a problem.

2. They have a really good spread and I really enjoy it.

3. Very fast and helpful support team when you need it which is always a win.

4. Best gold and EUR/USD spreads I have ever seen.

Rita Sutton
Pakistan
Account Number: (81234xxx)
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Apr 19 2018

Has anyone ever experienced this? I will explain it in chronological order.

Several weeks ago I deposited some funds for my MT4 account in IC Markets, but it didn't go through.

I contacted customer service and they said they will be doing something about it, but after a while, I receive no updates regarding the situation.

Because there are no updates, I send another email and I haven't received any answers about it.

How long does it takes to get an update? Will I ever see my money again? It's not much but it's about trust.

Alexandria Galbraith
Switzerland
Account Number: (6635xxx)
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Apr 11 2018

It's good that IC Markets have good spreads and affordable commission fees. But, there are several reasons that make me question this broker. For once, why do you let people deposit from skrill if you can't let them withdraw from it? It doesn't make any sense to me. I tried another withdrawal method but it was also full of troubles. Second of all, please reduce your slippage! It's insane how much I suffer only from slippage! It makes trading during super volatile markets more dangerous than it already is. Third, customer service is really bad, I don't think the team understands anything about trading despite my reasoning and explanations.

Xenia Vetter
Canada
Account Number: (49986xxx)
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Mar 26 2018

The most important part about trading for me is the spread. I need a tight spread to maximize my profits. IC Markets not only gives me great spreads but also a wonderful platform as well. Order executions are also very smooth and everything goes according to what I plan. Sure there are some minor problems once in a while, but it's nothing I can't handle.

Monroe Arsenault
Australia
Account Number: (34545xxx)
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Mar 24 2018

I can't believe the stunt they pull during the news release. They impose super high spreads for the majority of the major currency pairs which is around 100 pips to 200 pips. That of course sent me down to hell. I know that the market is super volatile at the time, but it's still insane. I trade the same pair on another broker and it wasn't that bad. Besides they do impose very terrible slippage that is approximately 10 seconds for delay of market execution on whoever had placed trades on the market. I confronted them, but they just wouldn't budge and keep saying nonsense. Should I move to another broker?

Marylouise Lilly
Canada
Account Number: (11908xxx)
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Mar 23 2018

Here are the conclusions of my experience in IC Markets, starting from the positives.

The good part

1. Low latency which makes my trading execute smoothly, I love it when that happened. Really eased my anxiety.

2. Spread is super tight.

3. Customer service department is really good.

4. Didn't lie about being an ECN broker.

Now on to the negatives

1. Concern about the regulations, is FCA and ASIC regulated?

2. Withdrawal can be slow, which is a problem.

I don't know what should I give them? Maybe 4 stars?

Troy Crisp
Taiwan
Account Number: (67712xxx)
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Mar 23 2018

I think I have been with IC Markets for over 2 years now. Very fast support. If I have any issues, they are almost always solved through chat. Great customer care service! Swift response and execution of requests. However, they also have other issues that I hope they can fix. For example, the withdrawal process can be slow, aside from that the funding methods are also not very flexible. So I hope they can help with that.

Clayton Cain
France
Account Number: (72331xxx)
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Mar 23 2018

I think they are one of the best brokers if you are looking for an honest one. I originally trades with them because I heard they have low commission fees, so I tried. It was amazing and I really reap a lot of benefits from their service. Even their automatic trading platform is really good and super easy to navigate. However, I do not think they are perfect. In fact, there are several things they should change in order to upgrade their service. One thing that I can say is that sometimes there is price slippage in big market movement on ECN account. That would cost me alot.

Merle Gordon
Nigeria
Account Number: (23415xxx)
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Mar 1 2018

As someone who has been with several brokers, I have to warn you guys. Read the terms and conditions carefully. A lot of new traders feels 'trapped' while in reality, they are the one who hasn't been reading carefully.

George Bickford
Pakistan
Account Number: (67123xxx)
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Feb 26 2018

IC Markets is not the perfect broker out there. But I can't deny that they have the best commission, spreads, support, fast execution, and really nice website compared to others. The support is really good and helpful, I really like how they make me feel important. they actually take care of my problems seriously. The educational support is also great, they have useful contents to help new traders learn and evolve. One thing that I didn't enjoy is how big the withdrawal fee is if you are using a local bank. However, I understand that this is the bank's policy and not up to IC markets to decide.

Kirstin Viera
Germany
Account Number: (10923xxx)
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Feb 21 2018

For me, customer service is very important, I believe it is one way to trust your broker aside from regulations. So far, IC Markets prove to give the best customer service I have ever known. Recommended to retail and professional traders.

Chrystal Haines
Pakistan
Account Number: (314427xxx)
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Feb 13 2018

Here is what I like about IC Markets

- Quick withdrawal, the process is instant and smooth.
- Small spread, so it's really good if you want to trade small.
- Good customer service. Always ready to help and very comunicative.
- Possibility to open multiple accounts.

That being said, there are some limitations on how many accounts you can open. That includes the one you archived and delete.

Richard
Singapore
Account Number: (92175xxx)
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Feb 9 2018

At first IC Markets seems like an ideal broker with a good raw account. They also process deposits and withdrawals instantly, which is great. But, after several months of trying this broker, I have to the conclusion that they do have several issues that they need to address. I tried their ECN account lately, and I found out that my order has been delayed, both entry and exit. Everyone in the industry knows this is a very important problem, it cost me small losses but still, losses are losses. I think they should switch to a DMA server to make sure all of the trader's positions can be open and closed instantly. This is a really serious issue for me, and I hope they would consider it.

Warner Kirchner
Singapore
Account Number: (34152xxx)
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Feb 9 2018

There was a server halt when I was trading last week. Unfortunately, this cost me a lot and made my balance negative. The worst part is that I actually place a stop loss but apparently that doesn't mean anything for IC market. During the Corona volatility, one Monday morning, during the Asia session, I realized my balanced turned to -600 (was 1,100+) in about 5 minutes. I was online and connected to my platform but it just happened so suddenly. I am utterly disappointed, back in the day they use to be so good. 

Branda Goss
Singapore
Account Number: (331524xxx)
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Jan 20 2018

After trying different brokers, I decided to stay with IC Markets. For once I finally found a broker that was true to what they advertised. Spread is actually low, executions are great, and the live chat support system is great. There had never been any queue, and the staff is really friendly and helpful, taking my questions seriously. Emails usually are answered within less than 24 hours. Withdrawals are processed once a day and I withdraw every month and never had any complaints It's supper quick.

Freeman Jameson
Canada
Account Number: (11902xxx)
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Jan 4 2018

It's been 4 weeks and I still haven't got anything new about my withdrawal process. I actually place a withdrawal request and it doesn't appear in my account until the next day. So I decided to contact the customer service but the operator only told me to wait. I thought there must be some error and that everything should be great soon. But, that wasn't the case so I guess I need to wait for something to happen, with no perspective from their end on how long I need to wait. This is something very disappointing because it makes something appear very clearly, they are a mess. I am very sure when it comes to clients' money management, you need at very minimum an SLA support system giving something solid to the customer to hang on to, at least a timeframe.

Kent Chavez
Germany
Account Number: (34234xxx)
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Dec 24 2017

I am very pleased because of their true ECN accounts. It really evolves my trading experience, everything really seamless and feels professional, including deposits and withdrawals. Their trading platform is remarkable and I love how everything is so easy to use. I wonder if they have trading contest?

Teresia Booker
Argentina
Account Number: (44123xxx)
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Aug 8 2017

I can't open my account and all their server is down during the most important time! I understand the server must be working very hard and an error like this is no surprise. But, they should anticipate it and do something about it. This has happened more time once, I can't keep losing trades like this. Good thing I have another account in another broker.

Zachary Douglas
India
Account Number: (91745xxx)
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May 19 2017

IC Markets is probably the best broker available for scalpers. At first, I started trading with them because I notice that they have super-tight spreads. Usually, brokers with raw spreads have fairly high commission fees. But IC Markets managed to offer affordable commission fees, so that is a win! Their ECN account is especially recommended for robot scalping.

Gussie Penny
Canada
Account Number: (4431xxx)
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Apr 11 2017

There are several delays that happened during high-impact news, but the customer service is very helpful. I know they are very busy since there are a lot of traders having the same problems. I appreciate how they stay calm and very understanding about the issue. Other than that it's all smooth sailing. The delays only happen for about 10 seconds. Although it does not have any huge effect on me, it might be a bigger problem for scalpers. So IC Markets should be more careful not to let it happen again.

Amanda Foster
France
Account Number: (23091xxx)
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Apr 3 2017

Good broker, good platform, good spread, really a whole package. However, my only complaint is it is very difficult to move accounts between other brokers. This means if you want to leave and go to a better one with rebates, for example, you will have to create an entirely new profile with new accounts, which means you have to create a new email address, recreate all your terminals, signals, EA's, etc. This is very frustrating and very time-consuming, totally not a fan of this. Especially if you don't clear the cookies in your browser before opening a new account they automatically add the new account to your existing one.

Jorge Cunningham
South Africa
Account Number: (32445xxx)
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Apr 2 2017

I've been trading with them for 4 months now, there are no problems so far. They have been very professional in handling things for me. The execution of orders is pretty fast. I haven't withdrawn any amount yet so I cant really comment on that but for now no issues. However, I do notice that there are a slight price jump on several assets that I'm trading with. But I have been communicating with IC Markets' team and they handle it really well. Overall great services, good support, most importantly good spreads and commissions.

Celina Tanaka
Argentina
Account Number: (331826xxx)
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Mar 22 2017

I was just wondering if anyone has experienced the same thing. So, about a month ago I deposited some money to my IC Markets account via SKRILL. It goes very smoothly and I was satisfied. Now I want to withdraw my profit into my SKRILL account but it seems to be very difficult. I don't know if it's even possible at all. I have contacted customer service and they said they will do something, but there hasn't been any update. What is the best method to get my profits?

Vernon Rodriquez
Argentina
Account Number: (332125xxx)
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Mar 17 2017

It feels great to finally find a broker that fulfills my needs and gives me the best experience. They have the tightest spreads, lowest charges, seamless deposits & withdrawals, and amazing support. I am looking forward to trying more of their features. The reason why I can't give 5 stars yet is that my opinion is always changing. I will update if there are new things to reports. But for now, it works great.

Mona Birkin
Singapore
Account Number: (341904xxx)
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Mar 9 2017

I have been searching for a great broker with good reliable features all this time. I never thought it was going to be such a huge task to do. You will be surprised to see how many brokers trying to scam you. That is until I try Ic Markets, to be honest, I only try them because I have been curious about their raw account. But in the end, their platforms are what makes me stay. So I have been trying their MT4 trading platform for a while and I find it to be very newbie-friendly. The same thing can be said for their Expert Advisor as well.

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They also have great support and I have never had any issues with their platforms. My transfers have been handled in a transparent and professional way. Oh, and also their customer support has been great and very helpful. I have never felt safer like this before. I highly suggest you switch to Ic Markets if you haven't found a broker that suits you. I have been trading with them for a few months, so my opinion might change later, this review is only my first impression. But for now, 10/10.

Harry Rivera
Ukraine
Account Number: (213094xxx)
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Feb 21 2017

Totally a good broker, they have Razor-thin spreads, a spot on ECN execution with positive slippage, great product offering. Oh and also really good customer support service, overall I am very happy to stay with them. I have been trading with IC Markets for over a year now, never had any major problems so far.

Bruno
France
Account Number: (56103xxx)
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Feb 9 2017

For me, spreads are the most important things before choosing a broker. So, I am always very picky with broker's spreads. Sometimes they might flat-put lie about the spreads they are offering. The spreads sometimes can go up, even though they said it's a fixed spread. But not IC Markets, their spreads are consistently low even when the markets are volatile. That's what I really like about this broker, and now I can feel safe when trading. Not to mention their platforms are so easy to use, I barely need time to understand and learn about it. I would recommend this broker to new traders as they are very accomodating and has a lot of useful features for newbies.

Deborah Ward
India
Account Number: (19243xxx)
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Nov 11 2016

To be honest I really enjoy trading with IC Markets. They have very competitive spreads and the execution is very smooth via MT5. However, they aren't available on TradingView, and I really like the charts on this platform. It's too bad they are missing out on this.

Gregory Samuel
Canada
Account Number: (31207xxx)
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Sep 17 2016

Last night I open a position in GBP/JPY. But somehow it immediately went down from 132.100 to  131.720. I got a margin call of course, and I thought for sure that I was being scammed by IC Markets. So I decided to contact their support team and tell them what happened. But apparently, there were price fluctuations around that time, they explain this to me nicely even though I was super mad. After knowing the truth and how they handle it, I can say that this is a good broker.

Denise Wayne
United States
Account Number: (672310xxx)
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Jul 19 2016

A few days ago I deposited some money in IC Markets. However, after 6 working days, the funds haven't appeared in my account. I was panicking and I looked around. I read a lot of comments saying how this brokerage took away their money and did other nasty things. I decided to contact their customer service and to my surprise, they are very accomodating. The funds finally arrived in my trading account. I also find that they executed orders really fast. Withdrawal is very smooth too. So far I don't experience what other people said about it. But again, I only trade small positions and most of those problems appear for traders who take big lots.

Kenny Rogers
India
Account Number: (3415xxx)
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May 14 2016

I often withdraw large amounts of profits, and this is always giving me anxiety. Some brokers seem to always give me trouble for doing this. At another time, it would take a long time for the money to arrive. But IC Markets never gives me such problems. Although they are not fast either, at least it works out fine. While I don't think they are the best (sometimes I find them a little bit expensive), they suited my trading methods the best. I can see why some people don't like this broker tho but to each their own I guess. For now, I'll keep trading with them.

Heather
Turkey
Account Number: (35921xxx)
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Nov 28 2015

Why do I keep getting slippage with IC Markets? Almost 90% of the time it happens on my stop order! I know they are affordable but with all those problems it makes them really expensive. I might as well move to another broker.

Theresa Randy
Pakistan
Account Number: (35920xxx)
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Nov 14 2015

They use to be a really good broker, but they since have changed and no I'm no longer trust them. Especially because their executions and customer service going downhill. Here are some of the reasons why I choose to withdraw my funds from them.

1. Numerous platforms freeze, even when it's not during news releases.

2. Frequent slippage which has cost me a lot.

3. Delayed confirmation of execution.

4.  Platform going down during important news events.

5. This is personal but, they deducted funds from my credit card by mistake, wouldn't admit it. I had to contact my credit card company.

Benjamin Maverick
Singapore
Account Number: (263018xxx)
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Sep 11 2015

IC Markets has been one of the best signal providers that I know of. This is why I keep trading with them for months. I think they were quite a good broker that has super-tight spreads and has great customer support. But, lately, I feel like there are a lot of changes inside the system that doesn't sit well with me. Not that there is anything wrong with that it's just that there was obviously a change of ownership and many noticeable data feed changes. even the customer service is not as good as usual now, it seems like whoever is behind the computer, doesn't understand anything about trading. They can't even fix the simplest problems and you cannot withdraw to your bank account for 60 days after depositing. However, I am still trading with them while also hoping that they will return to their original self.

Timothy Grey
Ukraine
This review is not supported by evidence

Aug 19 2015

I can't say that I'm satisfied with this broker. I have been experiencing very poor communication, with automated emails. Sometimes they won't even bother to answer me at all. For example, I ask if a certain payment option works for international clients, and they said it would work. But when I checked again it doesn't, so I ask again if there are any options that will work the same. I got no response.

Another problem is that my analytical program began to record increasingly poor execution speeds and increased slippage. I have compared it with another broker where I also use the same EA on the same VPS. I wrote an email, explaining this but I didn't get any response. So, I have decided to withdraw my funds from IC Markets. Which also takes a long time to do. It is supposed to take 2-5 working day time frame they quote in their wire transfer withdrawal option has long since lapsed, and the funds have not been returned. At this point, I'm really tired of emailing them.

Ezekiel Cooper
Canada
Account Number: (45015xxx)
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Jun 13 2015

I had mixed feeling about this broker, so before I starts trading with them I decided to ask around. But the response I get from other traders is quite confusing. Some of them say that IC Markets is great, while others say they have been conned. So, I decided to try them out by myself, I start out with a demo account like the typical trader I am. It went on okay, with great spreads, no slippages, etc, then I moved to a real account. But, the problem starts when I trade NZDUSD news. 

I put a pending stop order at 22:55 pm, news came in the candlestick didn't move and just stood there for 3 minutes. Luckily, I also open the same positions in another broker and its moves, so it wasn't the market. Then suddenly my order got opened after a 121 pips downward move when bearish run had finished, instead of banking 121 pips profit. Obviously, I was forced to close positions and I literally don't know what just happened. Are they really manipulating the prices?

Ann Henderson
Germany
Account Number: (56409xxx)
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Apr 12 2015

I placed two pending orders in two different accounts I had with IC Markets. The pending positions on one account were triggered and the price went on high enough to cause a margin call and account stop-out. However, the pending account on the other account was not triggered. I find this very odd, so I decided to check and I didn't do anything wrong. I asked the customer service and they explained that happened because "bid" & "ask" prices are not recorded on the MT4 platform. This is very weird because I have never experienced something like this before. I have received several theories from other traders on the sudden account stop-out and two of them made sense in that:

1) The leverage was suddenly changed not by me.

2) My server was moved to one of their server which has a wider spread.

To this day, I have never received a good explanation from this broker of what has caused the failure. I thought I could trust them, but I don't think so anymore.

David Hudson
Germany
Account Number: (10452xxx)
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Feb 13 2015

So I have been having an issue with IC Market's MT4 platforms, which I find to be odd. This platform has never had any issues before, so I decided to contact customer support. It didn't take too long for them to investigate what happened. Several days later, I got a message telling me that they have been having issues that are connected to intermittent internet-related failures which meant some clients were unable to connect to our MT4 servers. I think they said that the problem was related to the ISP or something, but it has since been removed and now everything should work normally again. Still, I'd like to praise IC Markets for how fast they are responding and tackling the problems. This should be a standard for any brokerages.

Alonzo Bartholomew
India
Account Number: (7892314xxx)
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Feb 12 2015

I had several accounts in IC Markets and other brokerages. Recently, my IC Markets account lost over 14k while my account in another broker lost 200euro's with exact same robot. I find this really odd since both of them place entry at the same time, and exit at similar times as well. So, I did some digging, and probably IC Market was sending different prices for USDCHF during the news. I checked on the financial reports and everywhere including the Bloomberg, that the pair was never on that price. So, I found that the difference between the actual price and IC Markets price is over 2000 pips! That is almost impossible.

I thought that has been a mistake and my order was having an error or whatever, so I called their support service. After 3 weeks of calling, several emails, and promises, they finally come to a conclusion that during the SNB announcement, spreads were extremely wide, and there was uncertainty by the banks. In the end, all they do is blame the liquidity provider that they CHOOSE by THEMSELVES. I was really mad about this, I lost on 3 accounts with the same results. I feel cheated and tricked.

Benjamin Carson
Switzerland
Account Number: (5461046xxx)
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Jan 28 2015

I don't have the best experience with IC Markets. I originally have around $10,000 on my account during SNB news. I was trading 2 NZDCHF and 1 USDCHF and several small positions. But, this broker suddenly send me a horrible unbelievable quotes like a 0.06050 on USDCHF! This is of course immediately send me to stop out. During positions were closed I have $103,7 margin used, but after stop out, I have left $240 on my account. After the adjustment, they threw me $1884. I do not have to explain when I have $1884+$240 equity and while $103,7 margin is used it is very far away from margin call and stop out. However, this broker decided they don't want to compensate me. So, in the end, I lost 85% of my account while prices was on 50% or around $5000.

Edward Jacobson
South Africa
Account Number: (10452xxx)
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Oct 10 2014

Yesterday I open several small positions with IC Markets. But I keep having problems, the server keeps disconnecting which causes my traders not to be executed. This isn't the first time it's happening, and I'm really worried. I already contacted their customer service but they said there is a problem with the system and that they will fix it. But it just keeps occurring!

Christopher Lee
South Africa
Account Number: (3421904xxx)
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Jun 4 2014

I have been trading with IC Markets since 2013 and I want to share my experience with this broker. My first impression of IC Markets is that this broker is really good for new traders. They have really good spreads, but it's nothing new I guess since they are known for offering raw accounts. As a scalper, I find this is really helpful and cost-saving. But we all know that first impressions are often deceiving. After quite some time, I notice that their commission fees are too high, which is around $3.5 per round turn. That being said, I still recommend this broker since they have great features and their platform is super easy to use. But I don't know if my opinion will change again in the future.

Yellena
Pakistan
Account Number: (569034xxx)
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May 12 2014

Well, I truly have no complaint regarding Ic Markets, but I just want to share some opinions about them. In the beginning, I was just trying out their demo account as I feel it works best for me. Then, when I feel comfortable enough, I decided to switch to an ECN account and starts trading for real. It was honestly one of the scariest experiences, but I feel sure because their spread is low. Also, this broker is regulated by ASIC, which is an important factor for me, I trust ASIC more than CySEC. I do believe that regulations are very important, they should give you safety. I hope they keep with where they're at present. A genuine trader can make a lot of money from this broker. Although, if I really have to nitpick, I really wish they can change their margin percentage to 50% instead of 100%.

Jonathan Shawn
Singapore
Account Number: (231452xxx)
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Nov 10 2013

I had the worst experience with this broker, and I don't know how to deal with it. So, I recently moved from their demo account to a live account but I am already complaining. For those who want to know, this broker slippage is really bad! They keep saying they are a 'good no slippage broker' but I think that is a lie. I lost 20% on my account due to slippage, they should have included this in the demo account! I feel tricked. They also need around 10 days to withdraw, and even then, there is a 55 USD fee! I can't believe it! On top of that, customer service is mediocre, they should fix it. I really don't feel apreciated. For now I am moving to other broker.

Charles
Germany
Account Number: (1083627xxx)
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Mar 3 2013

Truly one of the best brokers I have ever tried. So far they have been very excellent in handling my orders, so slippage is almost impossible - although occasionally it did happen around news releases, but nothing major. Despite the low spread, they do charge quite expensive commission fees in my opinion, but since they have been very consistent with the spreads I'm willing to ignore it. Despite that, I have to say that Ic Markets doesn't have the best customer support, but it's not bad. I mean at least they didn't bother me with unwanted phone calls and emails. On the other hand, I have been coming to several of their webinars and classes, and I find them to be extremely informative. They do share good a knowledge that you actually need, and it's not one of those mediocre lessons you find in other brokers, I think they really put good thought into it.

Damien White
Ukraine
Account Number: (730194xxx)
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Apr 12 2012

Originally I don't have a problem with this broker, but I just want to share an insight about it. So, I read that there are a lot of people saying they have been charged with an extra withdrawal fee of around $55. I recently experienced the same things too, I personally think that it was way too expensive, even for Ic markets. So I decided to ask the customer service about it. As it turns out because intermediary banks were involved in the processing/transmission of the withdrawal, their involvement is something IC Markets has absolutely zero control over and is an issue that can come up regardless of the broker you use. 

To add, I think their customer service did a great job answering all my questions. Sadly this is not something that I experienced too often with another broker, so I'd like to give a shout-out to IC Markets for doing it.

Barnabas Collins
Switzerland
Account Number: (2718490xxx)
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May 25 2011

This is my experience with IC Markets.

I opened several accounts with this broker, and recently I managed to get $11,000 profits from one of my positions. Naturally, I want to withdraw the money. So, I fill out the requirements and wait for their answers. However, they somehow blocked me and nullified my account. At first, I thought this might be a mistake, there is no way they would do that without reasons, right? So I contacted their customer support, but I only got mediocre answers. They told me that my contract has been dissolved and that all of the transactions has been canceled. As a result, I couldn't get my money and I lost all of my deposits! How it is possible to cancel transactions on the STP and ECN technology? Are they really STP and ECN brokers? This is insane!

I did go to the regulator, but I'm not sure it will give me anything. But, again, this is MY experience. Others might be different.

Claud Haggerty
South Africa
Account Number: (56712xxx)
This review is half reliable

Nov 30 -0001

I think I have been using IC Markets for 3 years already. I have to be honest that since I am using it, there are no problems at all, great service, withdrawal no issues, the spread is super low, and there is no price delay when there is news so far. I am confident to say that the experience has been very smooth until today. Sure, there are a few hiccups here and there but it is nothing the customer service can't handle. Although I do hope they will add more instruments for their futures product, I trade futures and I think IC Markets has one of the best conditions for it.