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Pepperstone

Pepperstone is a well-established broker since 2010. Pepperstone has headquarters in Australia, United Kingdom, Kenya, The Bahamas, Cyprus, Dubai and Germany. They are generally well-suited for Pepperstone to provide their Forex/CFD trading services to global clients.

This broker has also been regulated by ASIC 414530, BaFin 151148, Capital Markets Authority of Kenya 128, CySEC 388/20, DFSA (Dubai) F004356, FCA 684312 and SCB SIA-F217.

Pepperstone’s seven well-regulated subsidiaries will limit the potential for fraud and malpractice. Pepperstone clients may enjoy features such as negative balance protection while deposits remain segregated from corporate funds. Pepperstone members can utilize leveraged trading depends on subsidiaries:

  • The Kenyan subsidiary offers negative balance protection plus maximum leverage of 1:400.
  • Traders at the Bahamas unit get 1:200 without negative balance protection.
  • Pepperstone Australia offers maximum leverage of 1:30, negative balance protection, but no compensation scheme for depositors.
  • Pepperstone UK offers maximum leverage of 1:30, negative balance protection, and the best regulatory mandated compensation scheme of £85,000 per client.

Company Information

🌐 Website
pepperstone.com

Year Established
2010

🌎 Country
AustraliaGermanyKenyaCyprusUnited Arab EmiratesUnited KingdomBahamas

💼 Regulation

Features

📖 Free education

☎️ Trading by telephone

👨‍💻 PAMM accounts

📊 MAM accounts

📁 Segregated accounts

👔 Affiliate program

🕋 Islamic accounts available

Account Information

Apart from the forex demo account, this broker offers Standard and Razor. To successfully navigate your trading account, you also need to consider about leverage and minimum deposit. Talking about leverage in general, the maximum leverage offered by Pepperstone is up to 1:500 (Professional clients). Meanwhile, you can open an account with a starting capital of $200.

There are 2 account types that can be created during registration:

  • Standard: Standard has minimum deposits of $200. The minimum lot size is 0.01. The account would be a good option for variable spreads that allow scalping, hedging, and Expert Advisors. It also supports trailing stop, pending orders, one-click trading, mobile trading, and automated trading. A swap rate will also apply to overnight positions.
  • Razor: A minimum deposit amount of $200 and the minimum trading volume of 0.01 lot apply. Spreads are variable at Razor account and complemented by Expert Advisors, scalping, as well as hedging capabilities. Pending orders, trailing stop, one-click trading, mobile trading, and automated trading are available. Other charges include overnight swap fees.

If you want to look for a more simple explanation regarding this broker's account type(s), take a loot at the following chart:

pin

Min Deposit

$200

pin

Max Leverage

1:500
(Professional clients)

pin

Spread

Variable

pin

Commission

$7

If you want to look for a more simple explanation regarding this broker's account type(s), take a look at the following chart:



💲 Min Deposit $200

💡 Min Position 0.01 lot

🔢 Spread Variable

📉 Scalping

🤖 Expert Advisors

💱 Hedging

🕛 Overnight interest rates (swaps)

Trailing stop

Pending orders

1️⃣ One-click trading

📱 Mobile trading

Automated trading

Fees

Spreads are generally competitive, for example, the spread on EUR/USD during the London-New York session is 0 pips plus a commission of $7 with the Active Trader Program. This is the same as a spread of 0.7 pips. Their equity CFDs commission rates are also notably low with 0.07%, averaging at 0.10%. There are some other costs to be aware of. For example, an inactivity fee is charged to accounts that have been dormant for ten trading days. Also, swap rates are charged to clients that hold positions overnight.

Instruments Traded

Besides lots of currency pair, Pepperstone also offers some instruments you would like to trade on, such as Forex, Gold & silver, Cryptocurrencies, Stocks, CFD, Indexes, Oil, Metals, Energies, Soft Commodities, Agriculture, Spread Betting and ETF for your best choice. Somehow, remember that different instrument has different trading conditions. In this case, you have to make sure that your strategy is well suited for the instrument you chose.

Pepperstone offers trading in forex, commodities, stocks, and cryptocurrencies:

  • 62 currency Pairs
  • 9 cryptocurrency Pairs
  • 3 cryptocurrency indices
  • 23 commodities and metals
  • 29 index CFDs
  • 940+ equity CFDs

As for Standard account, Pepperstone specifically provides it with the following instruments and leverage:


Forex

Forex
1:500 (Professional clients)

Gold & silver

Gold & silver
1:200

Cryptocurrencies

Cryptocurrencies
Retail 1:10

Indexes

Indexes
1:200

Metals

Metals
1:200

Energies

Energies
1:200

Soft Commodities

Soft Commodities
1:200

Agriculture

Agriculture
1:200

Spread Betting

Spread Betting
1:200


💲 Min Deposit $200

💡 Min Position 0.01 lot

🔢 Spread Variable

📉 Scalping

🤖 Expert Advisors

💱 Hedging

🕛 Overnight interest rates (swaps)

Trailing stop

Pending orders

1️⃣ One-click trading

📱 Mobile trading

Automated trading

Fees

Spreads are generally competitive, for example, the spread on EUR/USD during the London-New York session is 0 pips plus a commission of $7 with the Active Trader Program. This is the same as a spread of 0.7 pips. Their equity CFDs commission rates are also notably low with 0.07%, averaging at 0.10%. There are some other costs to be aware of. For example, an inactivity fee is charged to accounts that have been dormant for ten trading days. Also, swap rates are charged to clients that hold positions overnight.

Instruments Traded

Besides lots of currency pair, Pepperstone also offers some instruments you would like to trade on, such as Forex, Gold & silver, Cryptocurrencies, Stocks, CFD, Indexes, Oil, Metals, Energies, Soft Commodities, Agriculture, Spread Betting and ETF for your best choice. Somehow, remember that different instrument has different trading conditions. In this case, you have to make sure that your strategy is well suited for the instrument you chose.

Pepperstone offers trading in forex, commodities, stocks, and cryptocurrencies:

  • 62 currency Pairs
  • 9 cryptocurrency Pairs
  • 3 cryptocurrency indices
  • 23 commodities and metals
  • 29 index CFDs
  • 940+ equity CFDs

As for Razor account, Pepperstone specifically provides it with the following instruments and leverage:


Forex

Forex
1:500 (Professional clients)

Gold & silver

Gold & silver
1:200

Cryptocurrencies

Cryptocurrencies
Retail 1:10

Indexes

Indexes
1:200

Metals

Metals
1:200

Energies

Energies
1:200

Soft Commodities

Soft Commodities
1:200

Agriculture

Agriculture
1:200

Spread Betting

Spread Betting
1:200

Payment Methods

There’s a decent range of payment options at Pepperstone, with only cryptocurrencies missing. All payment methods are free, except for bank wires which charge $20. Note, there are third-party payment processor costs that clients need to pay.

Several payment methods are available offering prompt processing:

Wire transfer : Wire Transfer is the most commonly used payment method. Nearly all brokers in the world provide this method on their service. The reason is wire transfer is basically traditional transfer between banks in the worldwide. So, this method is guaranteed for its safety. This really helps traders who avoid third-party payments or don't have credit cards.

PayPal : Online payment was not a thing back in the early 2000s, but PayPal has been in the market since 1999 and thus deserves to be regarded as one of the first e-payment services in the world. The US-based company is popular across many online platforms, including forex brokers.

Pepperstone also provides payment with Credit/debit cards and UnionPay



Trading Platforms

Trading platform is a tool where you can buy or trade an instrument with only some clicks on your device, anytime and anywhere you want. In addition, price chart is also usually provided with some analytical tools to help you analyze the price movement, so you can increase your profitabiliy by placing well-planned trades.

Hereby, Pepperstone offers you MetaTrader 4, MetaTrader 5, cTrader and TradingView.

  • MT4: Highlights of MT4 include 28 plug-ins Smart Trader suite,  Autochartist, VPS hosting, support algorithmic trading, and copy trading functions. Pepperstone also provides social trading via third-party providers Myfxbook, MetaTrader Signals, and DupliTrade.

metatrader 4

  • MT5: MetaTrader 5 provides exceptional features to help you stay ahead of the markets as it is easier to use, easier to code using MQL5, provides advanced platform customization, offers 38 inbuilt indicators, Smart Trader Tools, Autochartist, and the ability to hed your position.

metatrader 5

  • cTrader: Created by Spotware with the mission to balance simple and complex functionality, cTrader is excellent for both new and advanced traders. Traders can place advanced order types and better understand the orders they're placing in more detail.

ctrader pepperstone

 

Unique Features

There are some useful trading services available, one of which is API trading. However, traders must accumulate $250 million in monthly trading volume or approximately 2,500 lots to enjoy this facility. If you have advanced trading solutions that require API trading, this amount might not be a problem for you.

 

Research and Education

Pepperstone has an extensive range of research material including high-quality written market commentary, trade ideas, and videos, presented with tradeable information and well-explained. Pepperstone offers a modest range of education resources for beginner traders with an in-depth collection of articles, supplemented by webinars and two trading courses.

 

Bonuses and Promotions

Pepperstone does not offer any deposit bonuses at this time, even though there is an Active Trader Program to reward high-volume traders. Depending on the regulatory jurisdiction, you may find refer-a-friend promotions with referrals that must be fulfilled within 90 days.

Customer Support

Do you have any question or find any trouble related to Pepperstone? If you do, you should reach Pepperstone's support to get the information that you need. Here is the detail of the broker's customer support:

Pepperstone’s support team operates 24/5, where the live chat function from the back office offers the most convenient contact method. Clients can also contact the customer support team via e-mail and a phone number.

Website Languages

Chinese
English
Russian

Office Support

Email Support

Call Support

Chat Support

Extensive Review

Pepperstone was founded in 2010 by a team of experienced traders with a shared commitment to improve the world of online trading. Based in Melbourne, Australia, they grew to become one of the largest forex brokers in the world. If traders want to find a broker that provides low spreads, fast execution, and award-winning support, then the answer is Pepperstone.

Pepperstone has a strong legality guarantee because it has been licensed by the Australian regulator ASIC and FCA. Traders' funds can be deposited in segregated accounts at top Australian banks, one of which is the National Australia Bank (NAB). Therefore, the safety of funds is not a concern if a trader chooses to open an account in Pepperstone .

They succeeded in collaborating with 23 top banks to bring Bid to investors instantly via optical fiber. This allows all orders to be executed 100 percent automatically with low latency up to 0.05 milliseconds, without dealing desk intervention and requotes, as well as with super low trading costs.

Trusted by over 73,000 traders around the world, Pepperstone processes an average of USD12.55 billion of trading volumes every day. Because of that, they have many awards such as:

  • The Best Global Forex ECN Broker 2019 and Best Forex Trading Support-Europe
  • Best Australian Broker and Best Trading Platform 2018 by Compareforexbrokers.com
  • Best Forex ECN Broker, Best Forex Trading Support, and Best Forex Trading Conditions by UK Forex Awards 2018

With the many rewards gained, Pepperstone hopes to attract more and more traders from all over the world. The rising performance of Pepperstone is not only due to the super-tight spreads and fast execution that it provides, but also because many traders are interested in trading with deposits in currencies other than US Dollars.

For this reason, Pepperstone is one of the most market-responsive brokers because it is willing to accept deposits in 10 currencies, which include AUD, USD, EUR, CAD, GBP, CHF, JPY, NZD, SGD, and HKD.

Trading in Pepperstone would allow traders to choose between 11 trading platforms: MT4 for desktop, MT4 Mac, MT4 iPhone, MT4 Android, MT4 iPad/Tablet, MT5, WebTrader, cTrader WebTrader, cTrader cAlgo, and cTrader Mobile. The choice of trading platforms may seem confusing to novice traders, but actually, it is very useful because it has fast execution.

When trading forex, traders can enjoy raw spreads from 0.0 pips on Razor accounts, over 61 currency pairs, and commission-free account funding on a wide range of deposit options. In addition to currency pairs, Pepperstone provides many types of trading instruments, including CFDs for indices and shares, commodities, and cryptocurrencies.

Instruments in commodity trading are pretty much diversified. Not only metal, gold, and silver, but traders can also trade with soft commodities such as cotton, sugar, coffee, cocoa, and orange juice. Pepperstone also provides trading on energy (oil and gas).

There are two types of accounts provided by Pepperstone, namely Razor accounts, and Standard accounts. If you area beginner, it is recommended to choose a Standard account with an average EUR/USD spread of 1.0-1.3 pips and free commission.

Those with particular trading styles such as scalpers and algorithmic traders may enjoy the lower cost setup traditionally seen in a Razor account, with a commission from AUD7 round turn of 100k traded. The initial deposit starts at USD200 with a minimum lot of 0.01 (micro) and 1:500 leverage.

As a Pepperstone client, a trader can fund and withdraw with alternative methods including Visa, Mastercard, POLi internet banking, bank transfer, BPay, PayPal, Neteller, Skrill, and Union Pay.

If you are new to trading or looking to practice your trading strategies in a risk-free environment, you can create Demo Account in Pepperstone. But if you are an experienced trader or prefer to learn by doing, Pepperstone provides a Live Account that allows you to trade with live executions and pricing.

Traders can also follow and copy strategies from popular traders using third-party services while learning how to improve their trading abilities. Pepperstone has partnered with a range of social trading platforms that traders can choose from, such as Myfxbook, ZuluTrade, Mirror Trader, MetaTrader signals, and Duplitrade.



FAQ About Pepperstone

Is Pepperstone a good broker?

A good broker constitutes a good service for traders in terms of many criteria including trading instruments, deposits and withdrawals, as well as customer support. What is good for a certain trader does not necessarily mean the same thing to you. So the term "a good broker" can vary in meaning. You can decide for yourself if Pepperstone is a good broker for you or not by reviewing the criteria. In general, Pepperstone provides trading service in Forex , Gold & silver , Cryptocurrencies , Stocks , CFD , Indexes , Oil , Metals , Energies , Soft Commodities , Agriculture , Spread Betting and ETF . As for the payment methods, you can choose between Credit/debit cards, PayPal, UnionPay and Wire transfer. The customer support is available via Email, Live chat, Phone and Skype.


What is the minimum deposit for Pepperstone?

The starting capital in Pepperstone is $200.


Is Pepperstone regulated?

Pepperstone is regulated by ASIC 414530, BaFin 151148, Capital Markets Authority of Kenya 128, CySEC 388/20, DFSA (Dubai) F004356, FCA 684312 and SCB SIA-F217. A regulated broker equals a more responsible trading environment. You can also expect a more guaranteed safety of funds as some of regulatory frameworks in the financial industry require a compensation scheme in case of unprecedented incidents that result in clients' financial losses.


Is Pepperstone legit?

Pepperstone is a brokerage company offering trading services for clients since 2010 with offices in Australia, United Kingdom, Kenya, The Bahamas, Cyprus, Dubai and Germany.


Pepperstone Articles

54 Reviews

Kylian
Canada Dec 24 2022

The customer service team helped me a lot. Ok, it started with my account problem. So I found a way to change the password for my account and found a bug. But after this error, the password was reset and I entered the new password and the old password so I couldn't get into the account but it didn't work. So I contacted customer service and they gave me a password reset link and a solution to my problem. Also, I had a great chat about trading issues. They seem very patient to me. I find Pepperstone's customer service to be very good! Special thanks to Constantinos and the team!!

John
Ukraine Dec 24 2022

I have been using this broker platform for 6 years. Pepperstone is still the best compared to other brokers. I was able to support my parents and survived during Covid. I traded there without any problems. Order execution is very fast, but sometimes there are, but not always. Slippage happens sometimes, but not always. I would like to say that Pepperstone is a really great broker. I traded with the correct knowledge and trading strategy and did not find any problems. A reliable broker and depositing and withdrawing money there is always easy. thank you very much!

Alec
Argentina Dec 24 2022

I've been scalping Pepperstone for a few months and have had a terrible experience so far. I am having trouble executing orders as the  server response is very slow and my strategy target price to entering the market is useless. And because of that, dont expect to gain profit with that order execution condition. So, I wrote to them and you know they said a system error! I am thinking of only me trade with loss because of system bugs, and yet they don't do anything about it. So instead of complaining all the time, I think I will switch to another platform as soon as possible.

Sebastian Joe
Malaysia Dec 24 2022

Order execution on Pepperstone is very slow and I'm thinking about broker's manipulation and stop loss hunter! They are book B brokers and I feel like they were trading against a client! Whenever I order a position it is always and suddenly the chart is reversed! Even when opening a position it always needs to load even though there is no problem with the internet at all! What is happening on the server at Pepperstone?

Hakimi
Switzerland Dec 24 2022

I have been using the Pepperstone demo account for three months and am very happy to have the opportunity to trade live. However, I found a problem that I can't solve. Whenever I upload a document to its website, I always get an error. So I contacted customer service and to my surprise, they responded very quickly and resolved the issue immediately! They also explained why the document upload was failing. I am really amazed! Pepperstone's customer service is really great! Really great choice to trade with!

Johana Ellington
India Nov 30 2022

I think this broker has one of the worst deposit systems ever. Of all my time trading here (which is around 6 months), there was never a time where there isn't a problem with my deposit. My money won't show up in my trading account and I have to contact customer service to take care of it. Every time! without fail! They will also ask for proof that I actually was making a deposit. I feel like this should be in the system. They have ZERO daily cash sweeping process in place, if you don't call in to claim your deposit, the burden is on YOU, the customer to prove that you made a deposit. Other than that, this broker is actually pretty okay.

Tova Eagle
Nigeria Nov 27 2022

So, I am a new trader and I just started joining Pepperstone a while ago. Well, about 2 months to be exact. During these 2 months, I just realized that I have accidentally applied to the wrong trading account which resulted in all my trading doesn't go as much as I had planned. I wonder if there is any chance of me switching to a different trading account type. If it's possible, who am I supposed to contact? Is it possible to do it through customer service support?

Ashanti Loper
Canada Nov 6 2022

I still find it amazing how Pepperstone customer service provides help for their clients day after day. Their quality still hasn't changed even after years of trading with them. However, I wouldn't say that this broker is perfect. I have to be honest and understand that there are some hiccups here and there. I would say that in today's age their trading account user interface feels super outdated and I would really appreciate it if Pepperstone created a new user interface. It doesn't have to be complicated or fancy. Just so it won't feel outdated and is more user-friendly.

Elvie Michael
South Africa Jun 30 2022

At first, I was tempted of applying to this broker due to the positive review they get on so many review websites. But, soon I feel very disappointed in a lot of aspects of this broker. The first thing is their support agents were so aggressive when they responded, and the second thing is they took more than mentioned time to respond to verification and my verification is still pending so how can I believe this broker based on the reviews? Now, I might be having a different experience than any other trader on their websites. But this is still pretty fishy on how they asked me to rate them after every conversation.

Gunnar
Ukraine May 12 2022

There's some minority problem with the candlestick. It's different with other broker, too much differences.