IC Markets Broker Testimonials

There was a problem that the IC market has already solved the problem. Therefore, after withdrawing from the account, the funds were credited into three installments. This turned out to be an anomaly as it happened within the timeframe stated on the website, first I feel I have nothing to worry about but it turns out so unusual (because I am impatient). So I decided to call support. They were very helpful and explained very well what happened and gave me solutions also they seems to be patient with me. IC Markets' customer service is excellent and very professional. I am very satisfied. I am especially happy with the support personnel who are always happy and patient to help me resolve that issue.

At first, this broker has been a wonderful companion thought the industry. But after a few months, I started to feel the ups and downs of IC Markets (as any brokers have). Whenever I was withdrawing a little too frequently, it seems the price ticking speed slowed down drastically. I don't know if I have been assigned to lower-liquidity servers for similar reasons. I am not sure if this is the case.

Overall I think that this broker is a good one...they also have pretty good customer service. well, sometimes it can take a while to answer my questions but it is better than not getting any answer at all.

I would switch to the chat room version but it somehow can't show my previous chat, and it always looked like this:

WTH happened? Pretty sure I send some messages there-no doubt.

My tip for IC markets is that I hope they can upgrade their customer service features to be quicker and better. After all, traders' problems are often urgent and they need an answer ASAP.

I honestly thought it would be useless to contact customer service, but I guess that is not the case. Well, I wouldn't say that it's a perfect experience either. It's just OKAY, I am still very undecided about it.

Sure, they said that they have 24 hours customer service and they aren't lying about it. But it took sooooooo long to answer the chat and at that time I think it was a little bit too late for me. Still, I give them a chance.

They don't seem to be very happy in helping me and only answer in short sentences. But, in the end, they still help me fix my problem so I can't really complain.

I always prefer the MT 5 despite many people choosing its predecessors, the MT 4-I just finds it comfortable and I am used to it. the question is how much is the minimum deposit in IC Markets? specifically for the MT 5 trading platforms?

I do notice that the trading conditions can sometimes be varied between MT 4 and MT 5. I just want to make sure that I didn't pick the wrong broker.

Please let me know if icmarkets have other third-party payment option other than PayPal!

It has been a pain in the neck trying to withdraw from Paypal, while this isn't exactly the broker's fault it is still annoying.

Withdrawing from a local bank is not that simple considering the circumstances that I won't share. Does anyone know which e-wallet to use in icmarkets?

Really bad slippage! I wonder if they actually have a Limit Order or not. I have seen these happen to quite a lot of people these days, so I guess they don't. Best hope you don't make an order with more liquidity than is available in the market as for scalpers this broker is horrendous.

The commission fees are enormous, especially on their Raw Spread Account. Damn, it only started on 0.0 pips at the beginning only. The rest? we'll who knows? Just chalked it up to the market's volatility. Always the volatility.

Anyway, I haven't contacted their customer service about this yet. I pretty much give up and decided to switch brokers although I haven't found a good one. This has seriously given me trust issues.

This is just my two cents. But, so far I am satisfied with what they offer me. Personally, I think the trading platforms are user-friendly. Maybe it's not that important for many people, but I am not tech savvy so it's good to find one that understands what I need.

Although, if I have to be honest icmarkets isn't all that perfect. There are a few hiccups here and there, for example, the other day I can't log in to my account for no reason. But suddenly it fixed itself before I even had a chance to contact their customer support. I guess everything went well in the end.

I recently found out that IC Market has a copy trading platform specifically for cTrader. While I think it's great that IC Markets offers this copy trading platform, I want to make sure that I can be comfortable using it.....

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For instance, I want to know what makes cTrader copy trading different from any other platform. If you must know, I am a mobile trader so I do HOPE it is available in the mobile apps.

Really impressed with how they keep their spread tight despite the market volatility. I was trading around big economic releases and I prepared myself to battle the price jump. Sure, the price jump was crazy but the spreads remain pretty good. In my 1,5 years of trading with IC Markets, so far I have never experienced any real issues. That being said, they aren't without problems. There are some times when I couldn't close my positions. But customer service was quick to fix that.