Overall I think that this broker is a good one...they also have pretty good customer service. well, sometimes it can take a while to answer my questions but it is better than not getting any answer at all.
I would switch to the chat room version but it somehow can't show my previous chat, and it always looked like this:
WTH happened? Pretty sure I send some messages there-no doubt.
My tip for IC markets is that I hope they can upgrade their customer service features to be quicker and better. After all, traders' problems are often urgent and they need an answer ASAP.
@Warren Walsh: Certainly, I share your agreement on recommending IC Markets to improve their customer service features. A more prompt and effective support system is essential, particularly in the dynamic realm of trading, where timely assistance can greatly influence traders' encounters. I've encountered a similar issue as you did, where initially, it was due to my unstable internet connection, which I wasn't initially aware of. The second time, like your situation, it was related to IC Markets, and I was unsure about the cause. Nonetheless, I also concur with your positive remark that the customer support is indeed commendable!
W Warren Walsh
Sep 15 2022
Overall I think that this broker is a good one...they also have pretty good customer service. well, sometimes it can take a while to answer my questions but it is better than not getting any answer at all.
I would switch to the chat room version but it somehow can't show my previous chat, and it always looked like this:
WTH happened? Pretty sure I send some messages there-no doubt.
My tip for IC markets is that I hope they can upgrade their customer service features to be quicker and better. After all, traders' problems are often urgent and they need an answer ASAP.
M Michida
![Singapore]( "Singapore")
Jan 24 2024
@Warren Walsh: Certainly, I share your agreement on recommending IC Markets to improve their customer service features. A more prompt and effective support system is essential, particularly in the dynamic realm of trading, where timely assistance can greatly influence traders' encounters. I've encountered a similar issue as you did, where initially, it was due to my unstable internet connection, which I wasn't initially aware of. The second time, like your situation, it was related to IC Markets, and I was unsure about the cause. Nonetheless, I also concur with your positive remark that the customer support is indeed commendable!