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Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.
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More Brokers Testimonial
Aug 19 2019
IC Market is a true ECN broker, there is no doubt about it. They're not like any other broker that claims to be an ECN broker but actually not. Aside from that, I am actually quite impressed with their trading platform, especially cTrader. It is so hard to find a cTrader broker that offers a low spread and actually follows through. They also provide discounts for those with bigger trading volumes, and I love it. Their MT4 is also great and has super smooth trading executions, perfect for short term traders like me.
Jul 28 2019
Lately, IC Market trading platforms have been acting up. Last night it was freezing for about 40 minutes. I contacted customer service but they said there aren't any problems. So I wonder if it's just me?
Jul 23 2019
Originally I joined this broker because they claim to be the true ECN brokers. Normally, ECN brokers will execute orders fast therefore I can get the best price with no risk of requoting. But, I think they are pretty slow. So to make sure I am not imagining things, I open the same positions at another broker. With the same lot, pair, and everything. My suspicions are correct, the ic market platform is consistently slower in opening and closing trades. In fact, it can take up to 15 seconds, which is insane for scalper and short-term traders. Especially because I trade in a super liquid markets, that means my chance of losing is even bigger.
Apr 9 2019
Well, I guess I'm not going to trade with Oanda anymore. They used to be so good and honest, but now they have changed and be like other brokers. Now, they have awful charts that are very jumpy and disrupt my strategy and analysis. They don't have trailing stops, instruments are really limited and generally awful. Worst of all, very poor technical support. How can one get a trading experience with such a company.
Apr 6 2019
I have been stuck! I can't log in to my MT4 account since this morning and there is nothing I can do about it. First of all, I was trading with my desktop so everything is fine. I place buy positions and it all goes very smoothly. Now, because I have something to do outside, I have to switch to my phone. But I couldn't log in at all! This is messed up because I have to close the positions soon. I contacted customer service and they told me they would do something but they didn't do anything until I went home and close the position myself. I, of course, lose more than I intended.
Mar 24 2019
It's true that ICMarket has one of the lowest spreads I have ever seen. But I feel like the commissions are too high. If I'm not mistaken, it's about 20% of the profit when the trade is in earnings. The worst part is, they still charged it even when the positions are at a loss. Most brokers normally only charged about 10%. That being said, I still think that this broker is very professional. I actually prefer ASIC-regulated brokers among others, since they are really good and keep things safe. The platform in ICMarket is also super easy to use even for someone who isn't tech savvy like me.
Dec 22 2018
I have tested IC Markets for a while, I used their MT4/MT5 account to be exact. What I can conclude is everything goes very smoothly and seems pretty legit. For a side note, I've only tested them a short while with a small account.
Sep 20 2018
Terrible! Here are the reasons why I decided to close my account in Oanda and noped out.
1. If you don't pay close attention to your positions, they can empty your account in no time for 'inactivity fee'
2. Terrible platforms! It's really buggy, laggy, and there are a lot of malware
3. Order executions geted
4. Customer supports is terible
Sep 13 2018
Recently I decided to transfer my account trading from IC Market to IC Market Europe for personal reasons. I immediately regret it because suddenly I couldn't log in to the MT5 platform. I thought this was because of me, so I go to the community and ask around. But as it turns out most people experience the same thing. Some people told me to contact the customer service, I was skeptical but did it anyway. I was surprised that the opreator quickly help me shorten out the problem. Within hours I can access my account again.
Aug 2 2018
Lately, I notice there is recurring server disconnects in Icmarket's trading platform. I have to say I am quite disappointed, I am a scalper and I can't say that these delays work in my favor at all. Sometimes the lag is over 20 seconds long, it's really annoying and it has cost me some losses. I have place stop loss but it didn't help at all, I'm not sure that it actually does something after all. I have talked to their customer assistance service, but I don't think it's really helping me. I wonder if other traders also experience this problem? I already checked my connections through several methods and I belive that there is no problem with my internet. So, it has to be a trouble on the Icmarket's side, not mine. The reason I didn't give them 1 star is because in the past they were very good and legit broker. I hope they can live up to their standard again.