Order Execution - Forex Broker Testimonials

I am pretty sure they manipulate the spreads and stop-loss manipulations. Last month I was trading in a GBP/USD and I make the mistake of not checking for a while. When I saw that I have lost I was really surprised, turns out the spreads have moved 8 pips from my original positions. Another weird thing is that I actually place a stop loss before, but it wasn't executed. Now, luckily I also open a similar position of the same pair in another broker and it hasn't moved that much! Am I imagining things?

Terrible! Here are the reasons why I decided to close my account in Oanda and noped out.

1. If you don't pay close attention to your positions, they can empty your account in no time for 'inactivity fee'

2. Terrible platforms! It's really buggy, laggy, and there are a lot of malware

3. Order executions geted

4. Customer supports is terible

Spread great, executions great, but I can't give IC Markets a 5 star yet. The main reason is that they don't have negative balance protection yet. It is such a shame because I see this feature as a very important one. I really want to trade big volumes with IC Markets, but I don't know if I would dare to do it without negative balance protection. For now, I should be happy with trading a small lot. Another thing I'd like to comment on is the customer service. They should improve their knowledge. A few times I met with support personnel who can't even answer a simple question. Often I would put into a 20 minutes hold over the phone.

In my opinion, IC Market is one of the best brokers in their field for now. I haven't found any other broker that has the same quality as this one. I was the type of person that jumped easily from one broker to another just because I am curious about their promos or my old broker disappointed me. But in the end, I keep returning to IC market. The reason was that They are the cheapest broker I have ever tried (spread and commission wise). heir support is always online and really always superfast and helpful. Also, the spreads and order execution work flawlessly. Recommended!

I use them a few years back and they were very good at the time. I left to try another broker, but I decided to return a few months ago only to find out that they have changed a lot. Sadly, not for the better. You see, I had some problems regarding server delays that keep happening, obviously, this is annoying me. So, I did what every good trader would do, protesting to the customer service. To my surprise, they didn't seem to understand anything I'm talking about. They can't even answer a simple question and with 1 time put me on hold with no answer for 15 minutes during live chat.

This is what my experience is like with IC Markets:

Weeks ago, I open a position with spread around 2 pips. But this broker suddenly decided to increase the spread of the pair to 30 pips for two seconds resulting in stop-out, I lost almost 7k totals. Then after I close my positions, the spread dropped to 10 pips immediately after a few seconds. I checked with another broker (I also open the same positions in another broker and there is no problems). I show this evidence to their customer service but the response doesn't make any sense. The main point is, they refuse to compensate me.

I don't understand this broker at all, they have been making the same mistake to me twice. During those times they refuse to take responsibility for both errors on their parts. The story was, that a trade was executed when I was away from my phone it took most of my account with it due to a margin I categorically did not place. They are trying to put the blame on me when it was clearly a malfunction issue with mt4 or their server. Even the customer service is a joke and did not offer any solutions at all.

At first, they will lure you in, pretending to be a great broker. And for a while they are, they have great spreads that stay consistent despite the market's condition. Even the order executions process was super smooth and quick. When I started, everything was perfect and suddenly the problems began. That sudden change occurred after I made profits several times. Suddenly their 'perfect' order executions change, it starts with a then they just don't execute my order. I thought something was wrong with my desktop, reloaded it and the pause was fatal for my deals. I ask them what is happening but they didn't give me a good answer. It's such a pity, they have all the potential of being one of the most innovative brokers, but they choose not to.

The staff is really good and reassuring. I know that a lot of people say that customer service being good is nothing to be praised, but this doesn't happen a lot these days. Also, for me, it's a sign that the broker actually cares about our comfort. The story is, I was having some trouble with my account where I keep getting logged out. The team was very nice and quickly fix my problems. The second time, I notice that there was a server error that makes it hard for me to place an entry. They quickly fixed this and make sure that it will not happened again.

It's good that IC Markets have good spreads and affordable commission fees. But, there are several reasons that make me question this broker. For once, why do you let people deposit from skrill if you can't let them withdraw from it? It doesn't make any sense to me. I tried another withdrawal method but it was also full of troubles. Second of all, please reduce your slippage! It's insane how much I suffer only from slippage! It makes trading during super volatile markets more dangerous than it already is. Third, customer service is really bad, I don't think the team understands anything about trading despite my reasoning and explanations.