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Order Execution - Forex Broker Testimonials

Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.

Pakistan
MMargie Jimenez Sep 12 2023
 
Dissapointing results

While I was actively trading with open positions, FP Markets suddenly halted trading for all my accounts. It happened on a day when I had managed to make some profits on the EURAUD and AUDUSD pairs, right after the Australian central bank announced an interest rate increase. It appears that the broker didn't take kindly to my gains and abruptly restricted my trading activities. Consequently, I find myself unable to manage my existing positions, and there is even mention of them possibly voiding my profits.

Broker FP Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Nigeria
JJoetta Edward May 30 2023
 
Frustating experience

I saw someone comment that they have a frustrating situation. I recently had a similar experience where I canceled an order, but it ended up being executed and resulted in a loss. To make matters worse, the customer service couldn't assist me. It isn't very pleasant when things like this happen.

Just a word of caution for those considering holding trades overnight: based on my experience, be prepared for potential slippage of up to 60 pips. It's unfortunate, but it's essential to be aware of this possibility before making any decisions.

Broker FP Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Nigeria
AArturo Obrien May 24 2023
 
Dissapointed

I have become increasingly dissatisfied with Tickmill due to the following reasons:

  1. The take profits (TP) feature is not functioning correctly. Despite their claims of being an "ECN" broker, the functionality of the TP does not align with that.
  2. Their system does not allow you to close a trade when you are in a profitable position, but it conveniently allows closure when you are on the losing side. Despite contacting them about this issue, they conveniently ignore my inquiries and respond to unrelated matters.
  3. Today, I encountered a situation where their system prevented me from closing a trade while I was in a winning position, and simultaneously, the TP feature did not work. Both of these issues occurred simultaneously, adding to my frustration.
Broker Tickmill   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Germany
FFarah Ouellette Mar 13 2023
 
I expected better from you

I am extremely disappointed and frustrated with the recent actions of FPMarkets. While I was actively trading and had open positions, they abruptly halted trading for all of my accounts without any prior notice or explanation. This happened right after I made some profits on the EURAUD and AUDUSD pairs following the announcement of an interest rate increase by the Australian central bank. It seems that the broker did not appreciate my success and decided to hinder my trading activities.

As a consequence of their actions, I am now unable to manage my open positions, which is incredibly frustrating and detrimental to my trading strategy. To make matters worse, there are indications that they may even consider canceling the profits I made. This is completely unjustifiable as my trading activities did not violate any of their terms and conditions

Broker FP Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Argentina
BBrain Putnam Feb 2 2023
 
Furious!

Please do better, TMGM. I have been your loyal customer ever since I started trading. In the past, your service is amazing, It's always the best, and I was proud to be a part of your community. But now, I had nothing but trouble. My deposit ised, my withdrawal sied, and even my order ised. What else do you want to? Tried customer service but all they can do is to make wait. See, even the customer service got me 'delayed'.

so furious.

Switzerland
AAaron Ryan Dec 25 2022
 
Need better features

Why is it so hard to stop loss orders, I experienced trading losses because of this. Such features should be upgraded at this broker. During my time as a trader, this is the first time I have had trouble dealing with losses, just because the broker's features are not sophisticated enough. And yes why is the withdrawal taking so long, what's wrong here? I asked by calling but there hasn't been a satisfactory response. I just want certainty, so I'm not too worried and calmer in dealing with situations like this. If only there was a solution and a good response from the admiral.

Broker Admirals   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Argentina
MMartin Dec 1 2022
 
Experience bad slippage

Sorry to say, but TMGM, I had bad slippage and market executions! It didn't happen immediately but TWICE and me I LOSE A LOT of MONEY because of this situation. I don't know why I'm always late and if my order is always late and the price has changed! PLEASE FIX PLEASE FIX the slippage that occurs on your site. Too bad my stop loss or take profit is not working at all! I contacted your customer service but they did not respond well

India
WWilber Parr Nov 28 2022
 
Spread is too big for my liking

I can't believe how wide their spread becomes, especially on indices. Sure, the market's volatility may play some role in this case. But, even then, it is still way too big that it's supposed to be. It also seems difficult to place orders and stop near the current price. I am not sure if they have rules regarding this. But do enlight me if anyone knows about it. I tried to ask customer service these questions, but they aren't answering anything about it. It's seriously frustrating. They only send me codes but never do anything about it.

Broker Exness   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Argentina
RRalf Jack Nov 23 2022
 
Bad slippage control!

No slippage control! They like to ignore your limited orders. No partial execution of limit orders. This broker is a clear B-book broker who just wants to force the use of market orders to settle money on the roll bar and your account is dead on slippage. Best hope you don't make an order with more liquidity than is available in the markets. The Slippage is just out of control, too many happen and for the scalpers this broker is horrendous.

Broker IC Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Ukraine
IIra Tilton Nov 21 2022
 
There are some innacuracy

I have one of the weirdest experiences with Admirals. I found some spread inaccuracy within this broker. This has caused issues for me and I suffered a huge loss. They do admit to data inaccuracy, however, there haven't been any steps offered as a solution to this problem. Optimized result from the strategy tester totally contradict in visualization mode, thus further discouraging the use of automated trading systems,

Broker Admirals   Website   Review   Other Testimonial   Reply   New Testimonial   Detail



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