Forex Brokers Testimonials

Compared to another broker with the same specifications that I have tried before, Ic Markets is definitely the winner. Their low spread is far more consistent compared to other brokers, and this is very important to me. Because most of them promise a raw spread, but when the market volatility changes, the spread is also changing. They also have good assistance 24/7, I know people keep saying that having good customer support is a must and not something to praise. But I still think it's remarkable how they handle things. Would recommend highly to other traders

I don't understand this broker at all, they have been making the same mistake to me twice. During those times they refuse to take responsibility for both errors on their parts. The story was, that a trade was executed when I was away from my phone it took most of my account with it due to a margin I categorically did not place. They are trying to put the blame on me when it was clearly a malfunction issue with mt4 or their server. Even the customer service is a joke and did not offer any solutions at all.

My money keeps getting stuck in my trading account, it's unreasonable. I can't withdraw it and I have been trying for months for this. I have asked the customer service but they are blaming my banks. They said the bank refuse to do it, but I find this odd since I have been using it for years. I don't know why they suddenly have problems with it.

At first, they will lure you in, pretending to be a great broker. And for a while they are, they have great spreads that stay consistent despite the market's condition. Even the order executions process was super smooth and quick. When I started, everything was perfect and suddenly the problems began. That sudden change occurred after I made profits several times. Suddenly their 'perfect' order executions change, it starts with a then they just don't execute my order. I thought something was wrong with my desktop, reloaded it and the pause was fatal for my deals. I ask them what is happening but they didn't give me a good answer. It's such a pity, they have all the potential of being one of the most innovative brokers, but they choose not to.

Very Innovative broker in my opinion. Spread is tight, so it's really good for beginners who are looking for an affordable live account. The customer service is available for 24 hours so it's great for those who aren't in the zone. They also provide a very competitive and consistent MT4 platform that will satisfy the most demanding of traders. But, they aren't perfect tho, there is some aspect to improve. For example, I find their trading software a little bit challenging, but some traders think it's very simple so I'm not really sure about this. Aside from this, I wish they would offer individual stocks as CFDs as well. Regardless, I will still give them 5 stars.

The staff is really good and reassuring. I know that a lot of people say that customer service being good is nothing to be praised, but this doesn't happen a lot these days. Also, for me, it's a sign that the broker actually cares about our comfort. The story is, I was having some trouble with my account where I keep getting logged out. The team was very nice and quickly fix my problems. The second time, I notice that there was a server error that makes it hard for me to place an entry. They quickly fixed this and make sure that it will not happened again.

So far I am very pleased with IC Market, and here is why:

1. Withdrawal is supper quick and hassle-free. However, I've only withdrawn in small amounts and I'm not sure if that's a problem.

2. They have a really good spread and I really enjoy it.

3. Very fast and helpful support team when you need it which is always a win.

4. Best gold and EUR/USD spreads I have ever seen.

Has anyone ever experienced this? I will explain it in chronological order.

Several weeks ago I deposited some funds for my MT4 account in IC Markets, but it didn't go through.

I contacted customer service and they said they will be doing something about it, but after a while, I receive no updates regarding the situation.

Because there are no updates, I send another email and I haven't received any answers about it.

How long does it takes to get an update? Will I ever see my money again? It's not much but it's about trust.

It's good that IC Markets have good spreads and affordable commission fees. But, there are several reasons that make me question this broker. For once, why do you let people deposit from skrill if you can't let them withdraw from it? It doesn't make any sense to me. I tried another withdrawal method but it was also full of troubles. Second of all, please reduce your slippage! It's insane how much I suffer only from slippage! It makes trading during super volatile markets more dangerous than it already is. Third, customer service is really bad, I don't think the team understands anything about trading despite my reasoning and explanations.

The most important part about trading for me is the spread. I need a tight spread to maximize my profits. IC Markets not only gives me great spreads but also a wonderful platform as well. Order executions are also very smooth and everything goes according to what I plan. Sure there are some minor problems once in a while, but it's nothing I can't handle.