I have my fair share of trading with other Australian brokers out there, but I think that IC Markets is one of the best among others. Super low spreads and super-fast execution. They also have one of the best customer support. My trading experience has been super so far with the True ECN account. Reliable, smooth process to withdraw.

I think that IC Market has the best customer service, here is why.

1. Fast response, they really didn't waste my time.

2. Great operator who actually cares about my problem.

3. Efficient, my problem got fixed within seconds.

4. Friendly operator, a real profesional.

Spread great, executions great, but I can't give IC Markets a 5 star yet. The main reason is that they don't have negative balance protection yet. It is such a shame because I see this feature as a very important one. I really want to trade big volumes with IC Markets, but I don't know if I would dare to do it without negative balance protection. For now, I should be happy with trading a small lot. Another thing I'd like to comment on is the customer service. They should improve their knowledge. A few times I met with support personnel who can't even answer a simple question. Often I would put into a 20 minutes hold over the phone.

Recently I decided to transfer my account trading from IC Market to IC Market Europe for personal reasons. I immediately regret it because suddenly I couldn't log in to the MT5 platform. I thought this was because of me, so I go to the community and ask around. But as it turns out most people experience the same thing. Some people told me to contact the customer service, I was skeptical but did it anyway. I was surprised that the opreator quickly help me shorten out the problem. Within hours I can access my account again.

In my opinion, IC Market is one of the best brokers in their field for now. I haven't found any other broker that has the same quality as this one. I was the type of person that jumped easily from one broker to another just because I am curious about their promos or my old broker disappointed me. But in the end, I keep returning to IC market. The reason was that They are the cheapest broker I have ever tried (spread and commission wise). heir support is always online and really always superfast and helpful. Also, the spreads and order execution work flawlessly. Recommended!

Originally I never had any problems with IC Markets, until they suddenly increased spread to 9600 pips, which happened in August. I thought that they must have cheated me, so I decided to slide into the live chat and tear them a new one. But then I learned from another trader that there is a huge price drop that happened on the pairs that I'm trading with. So I was willing to let go. However, when I opened a support request with IC Markets and provided them with a price comparison of other big brokers, and IC Markets compensation for this price difference (several thousand USD). They treated me absolutely fairly, therefore I consider them an extremely honest broker that esteems their clients. I was honestly surprised and didn't think they would be this accomodating!

So I am a new player in trading and I wasn't quite sure how to create a broker account. I also don't really know what to expect. Some of my friends suggested IC Markets, so I did. It's true, creating a trading account was super smooth here, as well as the deposit. But I made mistake and forgot to select the Islamic account. I panicked because I was really worried about the swap. I talked to the customer service, thinking that there is nothing that can be done about it. To my surprise, I was assisted to convert my account to an Islamic account. I appreciate the service and assistance ICMarkets have offered to me.

I use the Neteller payment system with IC Markets, so far there haven't been any problems with it. But, my friend who has just started trading with this broker tells me that he's been having withdrawal problems, but he uses a local bank. So I told him to switch to Neteller and it went smoothly.

Compared to another broker with the same specifications that I have tried before, Ic Markets is definitely the winner. Their low spread is far more consistent compared to other brokers, and this is very important to me. Because most of them promise a raw spread, but when the market volatility changes, the spread is also changing. They also have good assistance 24/7, I know people keep saying that having good customer support is a must and not something to praise. But I still think it's remarkable how they handle things. Would recommend highly to other traders

Very Innovative broker in my opinion. Spread is tight, so it's really good for beginners who are looking for an affordable live account. The customer service is available for 24 hours so it's great for those who aren't in the zone. They also provide a very competitive and consistent MT4 platform that will satisfy the most demanding of traders. But, they aren't perfect tho, there is some aspect to improve. For example, I find their trading software a little bit challenging, but some traders think it's very simple so I'm not really sure about this. Aside from this, I wish they would offer individual stocks as CFDs as well. Regardless, I will still give them 5 stars.