Forex Brokers Testimonials
Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.
Statistics
Account Number: (730194xxx)
Apr 12 2012
Originally I don't have a problem with this broker, but I just want to share an insight about it. So, I read that there are a lot of people saying they have been charged with an extra withdrawal fee of around $55. I recently experienced the same things too, I personally think that it was way too expensive, even for Ic markets. So I decided to ask the customer service about it. As it turns out because intermediary banks were involved in the processing/transmission of the withdrawal, their involvement is something IC Markets has absolutely zero control over and is an issue that can come up regardless of the broker you use.
To add, I think their customer service did a great job answering all my questions. Sadly this is not something that I experienced too often with another broker, so I'd like to give a shout-out to IC Markets for doing it.
Account Number: (2718490xxx)
May 25 2011
This is my experience with IC Markets.
I opened several accounts with this broker, and recently I managed to get $11,000 profits from one of my positions. Naturally, I want to withdraw the money. So, I fill out the requirements and wait for their answers. However, they somehow blocked me and nullified my account. At first, I thought this might be a mistake, there is no way they would do that without reasons, right? So I contacted their customer support, but I only got mediocre answers. They told me that my contract has been dissolved and that all of the transactions has been canceled. As a result, I couldn't get my money and I lost all of my deposits! How it is possible to cancel transactions on the STP and ECN technology? Are they really STP and ECN brokers? This is insane!
I did go to the regulator, but I'm not sure it will give me anything. But, again, this is MY experience. Others might be different.
Account Number: (56712xxx)
Nov 30 -0001
I think I have been using IC Markets for 3 years already. I have to be honest that since I am using it, there are no problems at all, great service, withdrawal no issues, the spread is super low, and there is no price when there is news so far. I am confident to say that the experience has been very smooth until today. Sure, there are a few hiccups here and there but it is nothing the customer service can't handle. Although I do hope they will add more instruments for their futures product, I trade futures and I think IC Markets has one of the best conditions for it.
Nov 30 -0001
If you happen to snag one of their welcome bonuses, here's the catch – you can't even get your hands on the profits you make. The moment that bonus expires, they swoop in and wipe your account clean, effectively canceling your trading. It happened to me just yesterday. I went through the whole card verification process only to discover that you can't even make a withdrawal to your bank account.