So, I recently joined OctaFX because they promise to give...

So, I recently joined OctaFX because they promise to give me low spreads. But really I find it even higher than my original broker. This is insane, why would they market it as low spread then? I keep having problems with the platform and I contacted their customer support. But they barely offered any help. The same thing also happened to my friend who trades before me. I really thought this would be a great broker for beginners, but it's not. With this kind of spread, new traders won't be able to succeed.