DDavid Hudson Feb 13 2015 Account Number: (10452xxx)
So I have been having an issue with IC Market's MT4 platforms, which I find to be odd. This platform has never had any issues before, so I decided to contact customer support. It didn't take too long for them to investigate what happened. Several days later, I got a message telling me that they have been having issues that are connected to intermittent internet-related failures which meant some clients were unable to connect to our MT4 servers. I think they said that the problem was related to the ISP or something, but it has since been removed and now everything should work normally again. Still, I'd like to praise IC Markets for how fast they are responding and tackling the problems. This should be a standard for any brokerages.
D David Hudson
Feb 13 2015
Account Number: (10452xxx)
So I have been having an issue with IC Market's MT4 platforms, which I find to be odd. This platform has never had any issues before, so I decided to contact customer support. It didn't take too long for them to investigate what happened. Several days later, I got a message telling me that they have been having issues that are connected to intermittent internet-related failures which meant some clients were unable to connect to our MT4 servers. I think they said that the problem was related to the ISP or something, but it has since been removed and now everything should work normally again. Still, I'd like to praise IC Markets for how fast they are responding and tackling the problems. This should be a standard for any brokerages.