Order Execution Problems

Alright, folks, let's dive into this! First off, the execution speeds at FirewoodFX are pretty snappy, gotta give 'em that. But here's the kicker – they've got a real sneaky side when it comes to those commission fees. They claim it's just a mere $5 per lot size on the US30. Now, you might be thinking, "What's the big deal?" Well, here's the deal: 1 lot on US30 can rake in a sweet $100 for every 10 pips. So, that $5 commission starts to look pretty hefty when you do the math. It's like they're pulling a fast one on you!

The execution speed is fast, but the issue is their commission, which can be confusing. They say they charge $5 for trading the US30. Normally, 1 lot on US30 earns $100 for every 10 pips.

However, they actually charge 50 cents for every 0.01 you trade. So, for 0.10 (which should be $10 per 10 pips), they charge $5. This should be only 5 cents. Even though it's listed as 0.10, it behaves like 0.01, earning only $1 per 10 pips. Despite this, they charge $5 for the commission. So for a standard 1 lot on US30, they're taking $50 but claim it's only $5.

This can be misleading and feels like they're not being honest with their charges. When you bring this up with them, they apologize but say there's nothing they can do. Their advice is to avoid trading indices altogether.

The coin settlement should exclusively apply to investors who purchased Triumph at a 1:1 ratio. These individuals, including myself, have suffered financial losses due to your questionable practices. It would be reasonably simple for you to restrict the coin settlement to these specific accounts. It is unfair that individuals who acquired their coins at significantly lower ratios are participating in the coin settlement lottery.

FBS broker cannot hit SL which SL you . Today I set 2036 SL on buy trade with gold and they closed my trade at 2034.56. They gave me 15 pip extra loose. Here is a screenshot.

Full name MEHTAB ALI
Account no 241619408
Date and time 14/4/2023 time 11:07
Ticket number
1720115074
1720117192
1720117631

And when I complain, the FBS support cannot help me.

So far I had an amazing experience with TriumphFX. All of my trades were executed smoothly, I can never ask for anything else. However, I have to say that this broker is not perfect. For once, their customer service isn't open for 24 hours, so it's a little hard for me who trades around the day. Sometimes I will get problems when trading in the middle of the night and no one can answer my call. But, other than that, I don't have any problems with them at all.

Its a scam ,after paying ki reply ni dy rha na humy training di na humy smjh aarha h k kahan se shru kry , paying k bd gaib he hogy, if you understand k ap humy lot kr kha ly gy i am giving u information its haram jo humy dhoka dy kr kha ly gy hazam apko b ni hogy agr chahy thy paisy tu aise he mang lyty its scam,its faraud its everything

I hate how they still listed themselves as a PAMM provider, but they don't have this anymore. This is misleading information for any new clients out there. I'm lucky that I found out pretty quickly, if not then I may be in for a big surprise. They also claim to have good latency as well, but I find it pretty slow, there are even times when my order goted due to connections issue on their parts. But, other than that they are not bad. I mean they have good spreads and all that. They also have vast options for deposit and withdrawal as well.

Why doesn't this broker let me close my positions??? I open three trading positions and all three of them are profiting. I was trying to close it and get some profit, but it won't let me!

I tried to contact customer service and it's no use. My positions are now at loss; for some reason, I CAN close them. So annoying!!

Thanks for the help!!

So, here's the deal with this broker, guys. Overall, they seem pretty decent, but there's this one annoying issue I encountered – major lag on the quotes. It was driving me crazy, and when I asked about it, their explanation of blaming my internet service provider didn't sit right with me. I mean, come on, I was running two other live accounts with different brokers simultaneously, and they had a smooth quote flow!

Yeah, I admit, I only had a tiny account and blew it (oops!). But the thing is, this lag issue persisted without any reasonable explanation. And that got me thinking, you know? Like, why is this happening? Is it intentional or what?

Overall, the broker is okay, but this lag problem made me skeptical. I hope they can address this issue and provide a better explanation in the future. As a GenZ trader, I expect seamless performance, and that includes smooth quote flow.

So, I need a VPS since I keep having connection issues during the most important time. I do not think it's because the broker cheats on me. I already checked and it is indeed because of my connections.

I truly hope this broker has a VPS service that I can get. It would be great if I can get it for free. I tend to trade aggressively so I think I can fulfill the main requirements. However, I don't mind paying as well.