Having problems with Octa?
Share here!

I am deeply frustrated with OctaFX, and I strongly suspect that they have transformed into a scam company. On September 26th, I deposited 25,000 PKR into my account, and since then, I have submitted over 15 deposit requests. Shockingly, every single one of them has been declined.

Their reason for declining is absurd. They claim they couldn't find the payment in their system, despite me providing them with ample payment proof. This situation is beyond frustrating, and it's becoming increasingly clear that something is seriously wrong with OctaFX's operations. I demand a prompt and satisfactory resolution to this issue.

I am extremely disappointed with their customer service. Whenever I try to reach out through their chat, all I get are automated responses. It's frustrating because I need to talk to a real agent responsible for the transactions.

To make matters worse, they don't even have a physical presence in Pakistan anymore. So, I can't even go to their office to investigate or try to resolve my case in person.

I've been a loyal customer for over three years, and this is the treatment I receive? They've taken my money, and now I have no idea if they'll ever return it. This whole situation is absolutely unacceptable.