Pepperstone Broker Testimonials

I have some questions regarding this broker. So I open an account around September last year, and I haven't been using it since December. Is there a way for me to revive my old account or is it better to open a new one? Does my old account still available or is it d? I don't have balance in it.

I think this broker has one of the worst deposit systems ever. Of all my time trading here (which is around 6 months), there was never a time where there isn't a problem with my deposit. My money won't show up in my trading account and I have to contact customer service to take care of it. Every time! without fail! They will also ask for proof that I actually was making a deposit. I feel like this should be in the system. They have ZERO daily cash sweeping process in place, if you don't call in to claim your deposit, the burden is on YOU, the customer to prove that you made a deposit. Other than that, this broker is actually pretty okay.

So, I am a new trader and I just started joining Pepperstone a while ago. Well, about 2 months to be exact. During these 2 months, I just realized that I have accidentally applied to the wrong trading account which resulted in all my trading doesn't go as much as I had planned. I wonder if there is any chance of me switching to a different trading account type. If it's possible, who am I supposed to contact? Is it possible to do it through customer service support?

I've just opened a live account with this broker. Very happy so far, tight spreads and great service. I am trading a standard account.

Does anyone here has ever used Pepperstone?

So I was just wondering if anyone has ever experienced this. Last time I deposited about $10,000 into my trading account in Pepperstone. with an exchange rate of 3.7146 to Qatari Riyals and when I withdraw the exchange rate was 3.5684 which seems too much for an exchange rate refund. So I guess I lost almost $400? Are there hidden fees that I wasn't aware of? I haven't talked to the customer support team yet, because I want to make sure I know what is going on. Also, I read some reviews about the service and I don't really like it.

Pepperstone is a good broker that offers a great platform base for all of its users. The support is okay tho.

Their live support is amazing. I've been contacting them couple times since before I opened an account until now. They replied fast and answered all my questions. Pretty happy with the great experience.

Recently, I had an issue with the logging process to my account on MT5. But the customer service assists me until the issue is sorted. Now it's resolved and I'm very happy.

Excellent support and help. Thank you very much. They have the fastest system to approve the process. I recommend this broker.