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Pepperstone Broker Testimonials

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Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.

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Australia
JJulius Ellis Jun 7 2023
 
Bad scalping experience

I want to share my experience scalping the news on Pepperstone over the past few months, and unfortunately, it has been quite disappointing. One of the major issues I've encountered is slippage. Despite reaching out to their support team for assistance, I was informed that slippage is unavoidable as their system aims to execute trades at the best available price.

This consistent slippage has resulted in frequent losses for me while others seem to profit from their trades. It's disheartening that Pepperstone hasn't made any genuine attempts to address and resolve these ongoing issues. Instead, they have provided excuses, which is not the level of service I expected.

Due to these persistent problems and the lack of satisfactory solutions, I have made the decision to switch to another trading platform as soon as possible. It's essential to have a reliable and transparent trading environment, especially when engaging in scalping strategies.

I hope to find a platform that better meets my expectations and provides a smoother trading experience without the ongoing slippage issues I encountered on Pepperstone.

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Switzerland
EErvin Ingram Jun 7 2023
 
Hot tea commin right up

Yo, listen up! So, I gotta spill the tea about Pepperstone, and let me tell ya, it ain't looking good. I'm not one to write reviews, but this trading company is totally unreliable, fam. Like, seriously, their support system is whack. You send them an email, and all you get is some lame automated response. Ain't nobody got time for that!

I decided to request a withdrawal, right? Well, guess what? It's been more than 48 hours, and I still haven't received my money, bruh! Meanwhile, I can get instant withdrawals at Planoff and other companies, no problemo. Why would I waste my hard-earned cash on a place like Pepperstone if there are way better options out there?

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France
JJodi Daniels Jun 4 2023
 
Dissapointing experience

I made the decision to register and trade with this broker based on the positive reviews I read. However, my experience with them has been quite disappointing, leaving me feeling let down. Firstly, their support agents responded to me in an aggressive manner, which was off-putting and not what I expected from a reputable broker. Additionally, the verification process took longer than the time frame they had mentioned, and my verification is still pending. This raises doubts about the reliability and efficiency of this broker, especially considering the positive reviews I read.

Furthermore, I noticed that the broker actively requests clients to rate their service after each conversation, which may have contributed to the large number of reviews on Trustpilot. This leads me to question the authenticity and credibility of those reviews. While I cannot speak for others who have written positive reviews, I can only share my personal experience, which has been disappointing and has made me decide to distance myself from this broker in the future.

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France
RRobin Harvey Jun 1 2023
 
Here is my experience with Pepperstone

Hey there! I just wanted to drop a quick review about my experience with Pepperstone. Let me start by saying that using Tradingview for my manual trades, directly connected to my Pepperstone account, has been a breeze. Plus, if you're more comfortable with the traditional MT4 and MT5 interfaces, they've got those options too.

One thing I appreciate about Pepperstone is their razor account, which offers relatively low spreads. As for trade execution, it's been almost instant for me, but I should note that I'm not really a scalper, so I can't speak to that particular aspect.

When it comes to customer support, I've had no trouble reaching out whenever I've needed assistance. The chat support function works smoothly, and I recently had a positive interaction with Constantinos, who was super helpful.

Overall, my experience with Pepperstone has been quite satisfactory. The trading platforms are solid, spreads are competitive, and customer support has been reliable. Keep up the good work, Pepperstone!

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Canada
IIan Waters May 7 2023
 
Good deposit slow withdrawal

Let me share my personal experience trading with this broker for the past two months. Getting started was a breeze. The account opening process was quick and straightforward. Once I went through the identity verification, my account was activated in no time.

Depositing funds into my account was convenient as well. They offer multiple options, including credit card and bank transfer, so you can choose the method that suits you best.

Now, when it comes to withdrawals, it's worth mentioning that it can take a bit longer. On average, it took around 2-3 working days for me to receive my funds. While it's not instantaneous, it's still within a reasonable timeframe.

Overall, my experience with this broker has been positive. The account setup was smooth, and the deposit options were flexible. Although withdrawals may take a couple of days, it hasn't been a major issue for me.

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Malaysia
MMaryjo Stroud Mar 10 2023
 
Great TradingView Experience

It's amazing that Pepperstone now offers TradingView. I am getting bored of brokers only offering MT4 and MT5. It's a step up for Pepperstone. But there is a downside for me; I have to contact customer service for help several times. Yet, each time they still help me very generously. This is something I should mention because it's quite rare.

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Singapore
LLauna Tang Mar 10 2023
 
smooth withdrawal

I have been an active trader in Pepperstone since 2019, but I take sometimes off during the pandemic. I guess a lot of people do. I had only recently returned to trade with Pepperstone again last year. I want to note that this broker is One of the best for low spreads and trading conditions/execution. Not to mention they have a very smooth withdrawal dan deposit transaction ever. I can never find any broker better than this. Yes, they have flaws that I won't deny. But overall, they have given me a great experience.

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Singapore
GGaye Estrella Mar 2 2023
 
Money stuck

This is one of that broker that is good at the beginning but then slowly turns into something horrible. I don't know if horrible is the right word, but it is certainly not pleasant. I did have a good time with them in the beginning. Smooth trading, no problems with withdrawal, great service. All of sudden, they keep having withdrawal problems. The company would now release my funds despite providing all the docs they requested. It has been nearly two weeks since my withdrawal request, and my money is stuck in limbo.

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Malaysia
SSherry Bates Feb 25 2023
 
Long term trader very satisfied

I've been trading with Pepperstone since 2016, and let me tell you, they've been nothing short of amazing. This broker is reliable, trustworthy, and has consistently provided a seamless experience for me. When it comes to deposits and withdrawals, I have never encountered any issues whatsoever. They have proven to be a top-notch choice for low spreads and excellent trading conditions and execution.

What's really impressive is how Pepperstone has stepped up their game in terms of user experience (UX) and customer service in the past year. Their website and platform have become even more user-friendly, making navigation and trading a breeze. And let's talk about their customer support. Their live chat support, which used to be hit or miss, has drastically improved. Nowadays, I'd say they're on the ball 9 out of 10 times, providing prompt and helpful assistance.

The only downside is the restriction imposed by ESMA rules for people in the EU. It's a shame because I truly believe in Pepperstone and would love to bring in more people through referrals if it weren't for these limitations.

Overall, if you're looking for a broker that delivers on reliability, low spreads, great trading conditions, and excellent customer service, Pepperstone is the way to go. They have certainly earned my trust and loyalty over the years.

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Nigeria
CCherri Knoll Feb 10 2023
 
Outdated platform

Overall not a very bad broker. From the get-go, they seem very professional. But there is some reason why I can't give them a full-star review. I would say that in today's age software like MT4 and MT5 is super outdated and I would appreciate it if pepperstone created its own platforms. But I do understand that this platform is still very much popular among traders. Unfortunately, the platform is a bit difficult to log-in to sometimes, and I had to contact chat twice to give me the different server links I needed.

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