IG Broker Testimonials

Dreadful customer support. The app is brilliant but suffers with glitches. I tried to buy a fund and it kept give me error result.

I wanted to trade Forex on the MT4 platform, but it is not possible to set pending orders close to the market price. For some cross pairs, pending orders must be a minimum of 20 pips away from market price! I always trade with pending orders so I was forced to change broker.

I do not recommend using IG and moved to another platform. The app flicker and jams on daily basis making all trades impossibles and blocked for days as slow and even failure to respond or return scheduled call. Statement is reporting false activities and numbers are going all over the place.

The introduction of quarterly fees for holding positions has put me off entirely and I’m gradually moving my positions to another platform with no fees.

I opened an account with IG, and provided all documents they asked, they verified those documents, but my account is still pending. Their customer service service doesn't reply to my emails.

You can see the open trade only if you choose the direct account of if. You don’t see it in the meta trader. Or you check your paper statement. I close the account.

I have been trying to call them for days. I got a hold of a representative one time after waiting for a very long time. They did respond to my e-mail eventually.

They should fired all their support people asap. 3 weeks ago we sent all the documents and still waiting for the account to be opened. Zero confirmation from them.

I tried to open a trading account but because IG representative behave like an encyclopedia salesman, I'm just not sure anymore.

Since I've signed up with them a little over a week ago its been issue after issue. The system always being offline, not connected to MT4. I keep missing my entry points in trades due to the error message "Not Connected" & "Off Quotes" indicating they have connection issues. I'm very annoyed.