Deposit and Withdrawal - Forex Broker Testimonials

I can't say that I'm satisfied with this broker. I have been experiencing very poor communication, with automated emails. Sometimes they won't even bother to answer me at all. For example, I ask if a certain payment option works for international clients, and they said it would work. But when I checked again it doesn't, so I ask again if there are any options that will work the same. I got no response.

Another problem is that my analytical program began to record increasingly poor execution speeds and increased slippage. I have compared it with another broker where I also use the same EA on the same VPS. I wrote an email, explaining this but I didn't get any response. So, I have decided to withdraw my funds from IC Markets. Which also takes a long time to do. It is supposed to take 2-5 working day time frame they quote in their wire transfer withdrawal option has long since lapsed, and the funds have not been returned. At this point, I'm really tired of emailing them.

I had the worst experience with this broker, and I don't know how to deal with it. So, I recently moved from their demo account to a live account but I am already complaining. For those who want to know, this broker slippage is really bad! They keep saying they are a 'good no slippage broker' but I think that is a lie. I lost 20% on my account due to slippage, they should have included this in the demo account! I feel tricked. They also need around 10 days to withdraw, and even then, there is a 55 USD fee! I can't believe it! On top of that, customer service is mediocre, they should fix it. I really don't feel apreciated. For now I am moving to other broker.

This is my experience with IC Markets.

I opened several accounts with this broker, and recently I managed to get $11,000 profits from one of my positions. Naturally, I want to withdraw the money. So, I fill out the requirements and wait for their answers. However, they somehow blocked me and nullified my account. At first, I thought this might be a mistake, there is no way they would do that without reasons, right? So I contacted their customer support, but I only got mediocre answers. They told me that my contract has been dissolved and that all of the transactions has been canceled. As a result, I couldn't get my money and I lost all of my deposits! How it is possible to cancel transactions on the STP and ECN technology? Are they really STP and ECN brokers? This is insane!

I did go to the regulator, but I'm not sure it will give me anything. But, again, this is MY experience. Others might be different.