Very poor service
Other Testimonials
H Han
Aug 24 2023
Aug 24 2023
This is the one I have been looking for throughout... More
D Dani Alves
Jan 16 2023
Jan 16 2023
IC Markets is an online forex and CFD broker based... More
B Bridget Rivera
Feb 13 2023
Feb 13 2023
This is the third time this month that I can't... More
J James Erickson
Feb 8 2023
Feb 8 2023
All good, smooth, and peachy until you are trying to withdraw some... More
S Stephanie Munoz
Feb 1 2023
Feb 1 2023
Well, I honestly don't have anything bad to say about... More
V Vera Peters
Jan 23 2023
Jan 23 2023
How many demo accounts can I create in the IC... More
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T Timothy Grey Aug 19 2015
I can't say that I'm satisfied with this broker. I have been experiencing very poor communication, with automated emails. Sometimes they won't even bother to answer me at all. For example, I ask if a certain payment option works for international clients, and they said it would work. But when I checked again it doesn't, so I ask again if there are any options that will work the same. I got no response.
Another problem is that my analytical program began to record increasingly poor execution speeds and increased slippage. I have compared it with another broker where I also use the same EA on the same VPS. I wrote an email, explaining this but I didn't get any response. So, I have decided to withdraw my funds from IC Markets. Which also takes a long time to do. It is supposed to take 2-5 working day time frame they quote in their wire transfer withdrawal option has long since lapsed, and the funds have not been returned. At this point, I'm really tired of emailing them.