Order Execution - Forex Broker Testimonials

IC Market's server is totally unreliable. It froze when there is a big news release, it's a very important time for me. In fact, it froze for more than 15 minutes! How am I supposed to place an order like that? I know that the market is crazy during those times. But you would think that a company as big as IC Markets would prepare something to protect traders against that condition, not to mention they are regulated by ASIC. But nope! They just let it slide. It is very disappointing to loose huge during the most crucial time.

ICMarkets telephone backup is very poor. I like verbal communication, so every time I had some problems, I called their support hotline. But, so far I have been disappointed. The first time I called is because I have lost connections. But it said there is no one to pick up, it was well within their working hours! I checked. This has caused me more money than I anticipated.

They make me lose over $30 overnight on all open positions without graph movement. This is very odd, so I come to the customer service live chat, which took hours and hours to reply. When they reply it's not even helpful and hard to understand. What is happening?

Definitely be careful. I joined them because they promise me a 100% bonus, which will serve to open positions and keep them open. Now, at first, it does seem like they deliver such things. But, without warning, they decided to change the rules, and the bonus passed to no longer serve to maintain open positions. What's worse is that they don't even bother to warn traders beforehand. Also, applying stop-out and closing all client positions, causing recurring losses, and acting with total disregard for it. Not gonna come back.

It really sucks, I have been trying to withdraw for a while and it doesn't let me. For information, it wasn't always like this. Sometimes it can be really quick when I was still in my home country. But, recently I have just moved to England. It takes at least 3 days to be at your bank account. Since they are a UK company, it should be faster for wire transfer and debit cards than the other non-UK broker that I am with. Also, it's really hard to close my positions, I had to wait at least 3 minutes. Profit drastically diminishes after closing it.

Sometimes the connections to the demo accounts were severed and it's really annoying. I mostly trying out new strategies and methods here, so it's really a huge matter for me. It's sometimes happened to the live accounts as well and I won't be able to log in anytime soon, this usually leads me to losses. I hate it when I'm losing trades because of technical issues. I wish you can fix this IC Markets.

Well, I guess I'm not going to trade with Oanda anymore. They used to be so good and honest, but now they have changed and be like other brokers. Now, they have awful charts that are very jumpy and disrupt my strategy and analysis. They don't have trailing stops, instruments are really limited and generally awful. Worst of all, very poor technical support. How can one get a trading experience with such a company.

I have been stuck! I can't log in to my MT4 account since this morning and there is nothing I can do about it. First of all, I was trading with my desktop so everything is fine. I place buy positions and it all goes very smoothly. Now, because I have something to do outside, I have to switch to my phone. But I couldn't log in at all! This is messed up because I have to close the positions soon. I contacted customer service and they told me they would do something but they didn't do anything until I went home and close the position myself. I, of course, lose more than I intended.

Has ICMarket changed? They used to be so good and honest, now they are just like any other broker. I haven't been active for a while due to private reasons. For some reason, they open a free swap account on my behalf, without me knowing. There is nothing bad with an Islamic account, but I would rather open it myself if I want it. I notice lately my stop-loss order wasn't triggered while in the past there was nothing wrong with it. I thought this must be some kind of a mistake, but it keeps happening, so something wrong is going on.

Okay, when I first traded with IC Markets I was pretty happy. They offer me the best price on everything, such a good deal for a great service. However, this has changed now. These days, they will do all they can to get your money. That's not the only thing I hate, now they also have ridiculous spreads, slippage, and even moving money within their platform. Another bad thing I notice is, that whenever I put a buy stop in, or sell stop the trade always starts early and ends early. This is really bad.