Octa Broker Testimonials

Worst broker with scam copytrading service.

So, I recently joined OctaFX because they promise to give me low spreads. But really I find it even higher than my original broker. This is insane, why would they market it as low spread then? I keep having problems with the platform and I contacted their customer support. But they barely offered any help. The same thing also happened to my friend who trades before me. I really thought this would be a great broker for beginners, but it's not. With this kind of spread, new traders won't be able to succeed.

one-sided rules!

I wanna withdraw in the morning, but it's pending more than 1-2 hours, chat cs at the queue, too many requests, wait until evening... then I get an email like this:

Beny OctaFX (OctaFX) Jun 21, 13:58 EEST Dear Customer, Thank you for contacting OctaFX! We locked your account because the company decided not to continue our services to you, sir. Thus you can no longer trade with us. Based on the customer agreement in the following link that reads, "The Company reserves the right, at its discretion, at any time to refuse to provide the Services to the Client and the Client agrees that the Company will have no obligation to inform the Client of the reasons.

That means the company refuses to continue our brokerage services to you.

3.10 The Company has the right, at its sole discretion, to refuse at any time to provide Services to the Client and the Client agrees that the Company will not have an obligation to notify the client of the reasons.

As a trader, maybe I have a mistake. But lesson learned. Never trade at a broker that has rules like that, especially the broker can not show your mistakes!

Deception! Octafx deceives the beginner. Do not be tempted by low deposits ... In the end, your deposit can't be withdrawn, then the money is gone.

Octa is a scam broker .. Be careful guys never deposit here. I have evidence that octa is cheating and I have emailed this to Octa support on 26/2/2020 and only was told to wait.

Here is my transaction history: # 3795647 was closed at 1637.02 on 2020.02.26 15: 46.20,  While it should be at 1632.

It can be seen at 15:46 minutes that the candle closed at 1.634 while my transaction was closed at minutes 15:46:20

there is a difference of 20 seconds and the next candle drops down meaning that the price should be in the range of 1631-1634 while my transaction is closed at 1637. On that transaction I lost about $ 250.

OCTAFX BROKERS TRICKS ME

1. Candle NAS100 on March 12 2020, jump from 15:25 to 15:30 which resulted in my order not being executed.

2. I place six orders at the same time at 13.30, 3 orders at the price of 7580, and 3 more orders at the price of 7530. But those 3 orders at the price of 7530. Octafx executes at the price of 7447 while 3 orders at 7580 cancelled.

If your reason is in the gap, my 6 orders are in the gap, but why are 3 orders executed and 3 again you cancel? And until now my loss fund has not been reimbursed, how do you explain this situation.

OctaFX broker is cheater !!

This morning I checked my account, I was surprised how come I automatically closed all my positions huh? Short positions hit at 1.24705, Buy positions hit at 1.24345

Even though last night 9 April 2020, the highest price of GBPUSD at 1.24831 was not a problem. Why is my position all gone? Please cooperate, refund my funds or position my order !!!

I feel tricked. For as long as I know, OctaFX stated that there is no fee for withdrawal or deposit with Neteller. I like using Neteller, and I have been using it with another broker that I've been trading with. However, I decided to deposit $6000 in OctaFX. But, when i ask for a withdrawal, they told me that i had to pay around $3000 usd on fees for the withdrawal via Neteller. They say it's in the term and conditions, is that true? Has anyone tried to withdraw using Neteller with them? I have talked to the support and they say that there is no minimum to trade and that the withdrawals are free. But the very next day, they took $3000 from my account.