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Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.

Germany
DDudley Vandyke Account Number: (69032xxx)
Feb 4 2019
 
So I keep having problems trying to withdraw from my...

So I keep having problems trying to withdraw from my account, I use bank transfer by the way. This is a recent issue with ICMarkets, in the beginning, it is always very smooth. The problems have occurred several times during the last 4 months. But, this time is very bad because the amount of money I am withdrawing is a lot, I'm not going to disclose the amount tho. So, I decided to contact customer service this time. It took a while until they finally reached back. However, I am glad that they took the matter very seriously and fix the problem within a day. Glad I decided to do that. Still, I really wish they would take precautions and not let this happen again considering I often withdraw my money.

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Canada
CCandace Goodwin Account Number: (44019xxx)
Feb 3 2019
 
Basically, Blueberry Market has everything you ever need in a...

Basically, Blueberry Market has everything you ever need in a broker. Remember, this is just based on my experience trading with this broker for about a year. Execution speed is one of the best all over the market, really great if you are a short-term trader like myself. There are a lot of trading instruments to choose from and most of them offer tight spreads. I'd say it is such a great deal in one package. Deposit is super quick but the withdrawal can be a little slow sometimes. But I don't mind as long I still get my money in a timely manner.

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India
BBetsy Meyer Account Number: (11092xxx)
Jan 31 2019
 
IC Market has been making me frustrated lately! For some...

IC Market has been making me frustrated lately! For some reason, I keep having trouble withdrawing. It's as if they don't want me to get my money at all. The fact that it has been happening more than once got me considering moving to another broker. They keep telling me that they 'lost my fund', whatever that means. They are trying to frame it as if it's my problem when it's supposed to be THEIR responsibility. They should be able to locate my money, after all, they are the ones that keep it. It's been two months and I am losing all hopes.

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France
RRufus Burns Account Number: (76121xxx)
Dec 21 2018
 
IC Markets suddenly told me that I couldn't withdraw my...

IC Markets suddenly told me that I couldn't withdraw my money from 1 week prior. I don't know if it is real or a scam? As long as I know, there are no problems regarding this before. Everything seems to be going smoothly, although I have to say that my last transactions took a really long time.  But it still arrived in my account safely despite it taking longer than usual. I did try to contact customer support, but it took too long to answer. I wonder if anyone has experienced this lately? So far I think IC Markets is an honest broker.

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Pakistan
FFrancis Oliver Account Number: (45561xxx)
Nov 11 2018
 
I have my fair share of trading with other Australian...

I have my fair share of trading with other Australian brokers out there, but I think that IC Markets is one of the best among others. Super low spreads and super-fast execution. They also have one of the best customer support. My trading experience has been super so far with the True ECN account. Reliable, smooth process to withdraw.

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Ukraine
MMargie Holmes Account Number: (35412xxx)
Nov 10 2018
 
In the beginning, it was really good. My deposit went...

In the beginning, it was really good. My deposit went very smoothly and there are no problems that occurred during this process. My funds appear almost instantly in my trading account. Even when I'm trading, everything seems to go very well and hassle-free. I think I must have found a reliable broker. But, sadly the problem arises when I'm trying to withdraw my money. They just won't let me get my own money. I tried to ring the person who originally phoned me from Oanda some time ago. Only to find the number is not valid anymore. A tip, you might want to file a small claim against them and report to the FCA if you experience this.

Switzerland
MMilton Farmer Account Number: (76658xxx)
Oct 17 2018
 
Not gonna lie, I was interested in IC Markets because...

Not gonna lie, I was interested in IC Markets because they advertise themselves as 'raw spread brokers'. Let's be real, who doesn't like small spreads? In the beginning, it all went very smoothly, the spreads are actually good and there are no problems with withdrawing (it's very important that I get my own profits). But then, I noticed that IC Markets increases the spread many times, just to auto-close and stop out on small accounts, despite claiming to be an ECN broker. Problems keep happening, I have difficulty in withdrawing the funds from my account to a bank account. For some reason, do not comply with their product disclosure statement.

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France
MMarty Tyler Account Number: (15241xxx)
Sep 27 2018
 
Extra-Long Time Withdrawal Process

I never had any problem with IC Market until recently. I recently gain some profit and I want to withdraw it. Normally this is a very simple process in IC market, and it doesn't need the extra headache. But, for some reason, my withdrawal request was denied. I thought it was because I withdraw more than I usually did, so IC Market suspected something weird is going on. So, I informed the customer service, and soon my withdrawal was processed. But, it took an extra-long time for them to do it, the money arrives in my account after a month. That is unacceptable.

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Argentina
DDesmond Tanaka Account Number: (10291xxx)
Aug 27 2018
 
Late Withdrawal Process

Lately, IC Market service has been really bad, and I don't know what to do about it. For example, a week ago I submitted a withdrawal request to my account. For some reason they keep declining it, this happened more than one time. I was so confused because I think I have already completed all the necessary documents. That lead me to question the customer service, and they only said that it was a mistake. Sure enough, after that my withdrawal process is approved. But it took such a long time that I had to ask their customer service again. That is very annoying.

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Nigeria
LLatoya Miles Account Number: (45020xxx)
Aug 2 2018
 
So I am a new player in trading and I...

So I am a new player in trading and I wasn't quite sure how to create a broker account. I also don't really know what to expect. Some of my friends suggested IC Markets, so I did. It's true, creating a trading account was super smooth here, as well as the deposit. But I made mistake and forgot to select the Islamic account. I panicked because I was really worried about the swap. I talked to the customer service, thinking that there is nothing that can be done about it. To my surprise, I was assisted to convert my account to an Islamic account. I appreciate the service and assistance ICMarkets have offered to me.

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