ActivTrades Broker Testimonials
Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.
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Testimonials Category
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Deposit and Withdrawal (140)
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Order Execution (59)
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Customer Support (82)
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It was okay for the start. I would choose other brokers with the knowledge nowadays! Customer service was always good.
Just to slow with the KYC procedure documents. After deposit they rummage around for reason to permit you trading. Withdrawal request placed. It'd take ages to induce the money back. Demo leverage up to 400. Real account only 1:30.
Support is slow when it involves elicit reports, tax, etc. Some recurrent connection problems at London servers. Slow execution times are bad for professional clients, about 200-400 ms!!! (As I traded first as retail and later as Pro I've found this unacceptable difference).
Their document process is pretty slow. After deposit they search for reason to to allow you trading. Withdrawal request placed. It might take ages to get the money back. Their condition on demo and live account didn't sync. Demo up to 400 but real only 30. The difference is too big.