To be honest I really enjoy trading with IC Markets. They have very competitive spreads and the execution is very smooth via MT5. However, they aren't available on TradingView, and I really like the charts on this platform. It's too bad they are missing out on this.

Last night I open a position in GBP/JPY. But somehow it immediately went down from 132.100 to  131.720. I got a margin call of course, and I thought for sure that I was being scammed by IC Markets. So I decided to contact their support team and tell them what happened. But apparently, there were price fluctuations around that time, they explain this to me nicely even though I was super mad. After knowing the truth and how they handle it, I can say that this is a good broker.

A few days ago I deposited some money in IC Markets. However, after 6 working days, the funds haven't appeared in my account. I was panicking and I looked around. I read a lot of comments saying how this brokerage took away their money and did other nasty things. I decided to contact their customer service and to my surprise, they are very accomodating. The funds finally arrived in my trading account. I also find that they executed orders really fast. Withdrawal is very smooth too. So far I don't experience what other people said about it. But again, I only trade small positions and most of those problems appear for traders who take big lots.

I often withdraw large amounts of profits, and this is always giving me anxiety. Some brokers seem to always give me trouble for doing this. At another time, it would take a long time for the money to arrive. But IC Markets never gives me such problems. Although they are not fast either, at least it works out fine. While I don't think they are the best (sometimes I find them a little bit expensive), they suited my trading methods the best. I can see why some people don't like this broker tho but to each their own I guess. For now, I'll keep trading with them.

Why do I keep getting slippage with IC Markets? Almost 90% of the time it happens on my stop order! I know they are affordable but with all those problems it makes them really expensive. I might as well move to another broker.

They use to be a really good broker, but they since have changed and no I'm no longer trust them. Especially because their executions and customer service going downhill. Here are some of the reasons why I choose to withdraw my funds from them.

1. Numerous platforms freeze, even when it's not during news releases.

2. Frequent slippage which has cost me a lot.

3. Delayed confirmation of execution.

4.  Platform going down during important news events.

5. This is personal but, they deducted funds from my credit card by mistake, wouldn't admit it. I had to contact my credit card company.

IC Markets has been one of the best signal providers that I know of. This is why I keep trading with them for months. I think they were quite a good broker that has super-tight spreads and has great customer support. But, lately, I feel like there are a lot of changes inside the system that doesn't sit well with me. Not that there is anything wrong with that it's just that there was obviously a change of ownership and many noticeable data feed changes. even the customer service is not as good as usual now, it seems like whoever is behind the computer, doesn't understand anything about trading. They can't even fix the simplest problems and you cannot withdraw to your bank account for 60 days after depositing. However, I am still trading with them while also hoping that they will return to their original self.

I can't say that I'm satisfied with this broker. I have been experiencing very poor communication, with automated emails. Sometimes they won't even bother to answer me at all. For example, I ask if a certain payment option works for international clients, and they said it would work. But when I checked again it doesn't, so I ask again if there are any options that will work the same. I got no response.

Another problem is that my analytical program began to record increasingly poor execution speeds and increased slippage. I have compared it with another broker where I also use the same EA on the same VPS. I wrote an email, explaining this but I didn't get any response. So, I have decided to withdraw my funds from IC Markets. Which also takes a long time to do. It is supposed to take 2-5 working day time frame they quote in their wire transfer withdrawal option has long since lapsed, and the funds have not been returned. At this point, I'm really tired of emailing them.

I had mixed feeling about this broker, so before I starts trading with them I decided to ask around. But the response I get from other traders is quite confusing. Some of them say that IC Markets is great, while others say they have been conned. So, I decided to try them out by myself, I start out with a demo account like the typical trader I am. It went on okay, with great spreads, no slippages, etc, then I moved to a real account. But, the problem starts when I trade NZDUSD news. 

I put a pending stop order at 22:55 pm, news came in the candlestick didn't move and just stood there for 3 minutes. Luckily, I also open the same positions in another broker and its moves, so it wasn't the market. Then suddenly my order got opened after a 121 pips downward move when bearish run had finished, instead of banking 121 pips profit. Obviously, I was forced to close positions and I literally don't know what just happened. Are they really manipulating the prices?

I placed two pending orders in two different accounts I had with IC Markets. The pending positions on one account were triggered and the price went on high enough to cause a margin call and account stop-out. However, the pending account on the other account was not triggered. I find this very odd, so I decided to check and I didn't do anything wrong. I asked the customer service and they explained that happened because "bid" & "ask" prices are not recorded on the MT4 platform. This is very weird because I have never experienced something like this before. I have received several theories from other traders on the sudden account stop-out and two of them made sense in that:

1) The leverage was suddenly changed not by me.

2) My server was moved to one of their server which has a wider spread.

To this day, I have never received a good explanation from this broker of what has caused the failure. I thought I could trust them, but I don't think so anymore.