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Today I made withdrawal request 4 pm. I never succeeded, all I could do was wait for the process.
I was disappointed with this. Actually, I had been trading with OCTAFX for over 2 years. This case made me uncomfortable, the 1-2 hour OCTAFX WD commitment was unsuccessful
one-sided rules!
I wanna withdraw in the morning, but it's pending more than 1-2 hours, chat cs at the queue, too many requests, wait until evening... then I get an email like this:
Beny OctaFX (OctaFX) Jun 21, 13:58 EEST Dear Customer, Thank you for contacting OctaFX! We locked your account because the company decided not to continue our services to you, sir. Thus you can no longer trade with us. Based on the customer agreement in the following link that reads, "The Company reserves the right, at its discretion, at any time to refuse to provide the Services to the Client and the Client agrees that the Company will have no obligation to inform the Client of the reasons.
That means the company refuses to continue our brokerage services to you.
3.10 The Company has the right, at its sole discretion, to refuse at any time to provide Services to the Client and the Client agrees that the Company will not have an obligation to notify the client of the reasons.
As a trader, maybe I have a mistake. But lesson learned. Never trade at a broker that has rules like that, especially the broker can not show your mistakes!
Comfortable in trading.
I joined octafx since 4 years ago and until now I feel comfortable with octafx.
Deposits and withdrawals are also getting better, very fast. Hopefully, the octafx service will always improved, so it brings more convenience to traders who want to be succeed. And hopefully Octafx has a loyalty program. thank you
Octafx always pays attention to the other with attractive prizes, with the prize lot I have already got 3 times. A pretty memorable prize for a novice trader. Thx octafx trade and win.
Just want to leave a testimony. Yesterday I deposited outside working hours because I want to open a position. It turned out that the service was fast, the fund immediately transferred to the account. thanks.
OctaFX is great
Easy deposit and withdrawal, the platform is okay, so far so good
suddenly disconnected and there was a surge in prices ...
Is it normal and reasonable? real octa server suddenly disconnected, and once again connected to the price surge. because I noticed on the octa demo account, it's normal, in other brokers, there are also no price spikes.
I just started learning to trade earlier this year, trying to make small deposits at several brokers. So far, trading on octafx is the most convenient. the deposit is easy, the trading application is also not complicated
Deception! Octafx deceives the beginner. Do not be tempted by low deposits ... In the end, your deposit can't be withdrawn, then the money is gone.
lots of promos! In Ramadan, OctaFX giving a lot of bonuses, thank you. I hope in the other months you will also give me lots of benefits. I will wait for your promotion