IG Broker Testimonials

You can see the open trade only if you choose the direct account of if. You don’t see it in the meta trader. Or you check your paper statement. I close the account.

I have been trying to call them for days. I got a hold of a representative one time after waiting for a very long time. They did respond to my e-mail eventually.

They should fired all their support people asap. 3 weeks ago we sent all the documents and still waiting for the account to be opened. Zero confirmation from them.

Been with IG fore some times, and never had a complaint, plenty of queries which were usually dealt with timely and to satisfaction. Good platform, very wide range of markets, variable spreads so very tight except for occasional short periods when there is very high volatility in the market or at such times when there is a lack of liquidity (not good times for retail to be trading anyway). Definitely would recommend to friends.

I had some horrible experiences at first with customer service. My latest experience was for a significant withdrawal which ended up working out ok. The only reason I am switching brokers is because their system doesn't work for my needs.
If you prefer GMT close candles, normally trade just the majors, small account size, swing/position trader, this broker is for you. These things are not me.

I tried to open a trading account but because IG representative behave like an encyclopedia salesman, I'm just not sure anymore.

Since I've signed up with them a little over a week ago its been issue after issue. The system always being offline, not connected to MT4. I keep missing my entry points in trades due to the error message "Not Connected" & "Off Quotes" indicating they have connection issues. I'm very annoyed.

There are far better brokers out there. When trading through IG it is very clear you are trading with a b-book broker. They send out dodgy trade ideas daily. They make their own pricing when the markets are closed, including on weekends. When the market is closed and they are offering their own pricing, they blatantly chase stop losses. This kind of thing happens almost every time you have an open position in one of their grey markets during a trading break. Overall, I'd say dont bother with IG, even though they are market leaders, they are most definitely dodgy and only want you to lose money.

Dont trade with this broker. IG steals your money by triggering your stoploss. They are a bunch of stoploss hunters which give a shit about your clients. Your core business is taking the other side of the trades and stealing points from poor retail traders who dont know what they are doing. Shame on you IG, I thought you were different than other brokers!

I have found broker with far less restrictions and more helpful. Chat service are not that knowledgeable. Severe restrictions on what you can set as a take profit on major currency pairs.