konversi_timezone(15 Mar 2024 0:01, America/New_York, 'full date') How to Protect Your Exness Account from Frauds
R

How to Protect Your Exness Account from Frauds



Mar 15, 2024  
As a regulated broker, Exness is committed to prioritize their client's safety. Here's a guide to safeguard your account with Exness protocols and your own vigilance.

Any trader must understand that while the forex market is an incredible place to earn profits, it is also packed with lurking frauds. Sometimes it can be hard to avoid such malicious acts, even if you're being careful. Thankfully, there are brokers like Exness that take their clients' funds safety very seriously.

As a legit and regulated broker, Exness is committed to provide a safe trading environment with enhanced account security and advanced fund protection for their clients. The broker offers several protection measures to ensure that no unauthorized users can log in to your account and make any transactions without your consent.

To keep your trading account safe from frauds, we have summarized all the precautions that you need to take and a full guide on security measures provided by Exness in this article.

 

Identify Common Fraud Practices

Forex frauds can come in various forms. For instance, frauds may pose themselves as Exness representative to gain access to your personal data and funds.

Some of them may look legit and even use Exness logo to convince their targets. This is one of the most common tactics that they use to trick you into trusting them.

To avoid becoming the next victim of fraud, you need to be able to differentiate the real Exness agent from the fake ones. Here's how:

  • Exness only uses their official brokerage accounts to contact customers, so if you come across an unofficial account on Telegram, WhatsApp, or any other messaging platform, it is most likely a scam.
  • Check the validity of the message that they sent you. If they claim that they found suspicious activity in your account, directed you to a website and asked for your personal data, or offered investment opportunities, immediately block the number and delete the message.
  • If you get an unexpected phone call from someone who claims that they work at Exness, then they ask for your personal data or direct you to click on a link, hang up and block the number.
  • If you feel you've provided sensitive information to someone else, please log in to your account and change your password.
  • If you're still unsure about the validity of an incoming message or call, contact the customer support team on the broker's website.

Should you come across a fraudster based on the description above, the best thing you can do is simply ignore them or you can reach out to Exness' customer support team for further action.

 

Use Exness Security Measures

To further protect your account, Exness offers several account security measures with various levels of protection. This refers to the verification methods available to verify the account holder.

In Exness, you are required to enter a 6-digit verification code to do certain actions such as changing your password, changing your security type, recovering your Personal Area password, and withdrawing funds. Therefore, it's important to choose a method that you can access easily to get the codes.

Using this method, the verification code will be sent to your registered email address. The security level is considered low because emails are considered easier to break into compared to other methods. Please note that you can only change the method from handphone to email in the first thirty days after registration. After that, you can only do the opposite, changing the method from email to handphone.

The verification code will be sent to your phone number either via SMS or voice OTP. Keep in mind that only one phone number can be used to receive the code at once. The system will use your registered phone number as default, but you can replace it with a different phone number in your account settings at any time.

TOTP (Time-based One Time Password) is the highest form of account security offered by Exness. Instead of using the OTP codes sent to your email or phone number, this method requires the use of a verified email and an authenticator app to verify the user. This feature is only available in certain countries like China, Indonesia, Pakistan, Bangladesh, Cambodia, Sri Lanka, and Vietnam. iOS users can either use Google Authentication, Microsoft Authentication, or the Authy app to verify. Meanwhile, Android users can either use Google Authentication, Huawei, OPPO, VIVO, or MIUI.

 

Please keep in mind that your account will be locked if you enter the wrong code repeatedly within the same period. When this happens, you need to wait for 24 hours before you can try again. Clearing your cache and cookies will allow you to try again immediately, but this doesn't guarantee that the process will be successful.

 

Change Your Security Type

Exness broker allows you to change your security type manually under certain conditions. You can do so in your Personal Area. Here is the step-by-step guide.

  1. Login to your Personal Area using your credentials.
  2. Click on your profile in the top-right corner and select "Settings".


  3. Under the 2-Step Verification section, click the "Change" button.


  4. Choose your preferred security type.



  5. Enter the verification code sent to your email or phone number, or the code generated by the authenticator app to complete the process.

 

Other Tips on How to Keep Your Trading Account Safe

No one in the trading world wants to get scammed, but not everyone knows how to avoid it or is even aware of the risk. Here are some general tips on how to keep your Exness trading account safe from frauds:

  • Do not leave your desktop, laptop, or mobile phone unattended. For higher safety, lock the screen with a password, PIN, or face recognition.
  • Never ask anyone to create an Exness Personal Area using your name.
  • Never share your personal documentation such as your national ID, passport, etc. with anyone.
  • Never share your verification code digits or PIN with anyone.
  • Do not send any money to unknown bank accounts, payment cards, wallets, or other transaction methods.
  • Never open any links from unknown sources, especially if they look suspicious and are sent by an unofficial account.
  • Do not tell anyone about the email or phone number you used to register with Exness.
  • Only use your own mobile number, mobile device, and email to get verification codes.

 

Final Words

Compared to other brokers, Exness' account security measures are quite impressive. To prevent frauds and unverified users from accessing the account, each client is required to enter verification code every time they take vital actions such as changing their password or withdrawing their funds. 

But aside from that, you should also be able to protect yourself by not giving away your account credentials to anyone under any circumstances. By following the tips provided in this guide, you can recognize and avoid fraudsters on the internet rather easily. Just remember to always stay alert to keep your account safe at all times.

 


Exness is a forex and CFD brokerage that serves clients to trade across multiple markets with the most stable and reliable pricing in the industry. Their features include spreads as low as 0 pips and maximum leverage of 1:unlimited.


5 Comments

Triska P.

Mar 20 2024

Hello there! As a new trader, it's nice to know that brokerage firms also care about customers' safety. I've been reading about forex scams lately and it was so scary because their system is so sophisticated these days. If you're not careful, I think it's easy to fall into their traps. This is why I'm planning to use all of the available security measures for full protection.

Anyway, back to Exness. Honestly, the TOTP system sounds great, but I still can't quite grasp how the authenticator app works. Should I download the app first before changing the security method in my account settings? Can you provide the steps that I should follow to use the app as well? Thanks!

Bobby

Mar 22 2024

Hello, let me answer your questions quickly. To use the authenticator app, the first thing that you need to do is downloading the app. Google Authenticator is the most preferred choice, but if it's not available in your country, you can use any of the alternatives mentioned in this article.

The next step is to change your security method to TOTP in your account settings. Choose the "2-factor authentication" option and select "authenticator app". After that, you need to scan the QR code using your authenticator app or enter the security code manually. The app will generate the 6-digit code that you need to access your account.

The process is actually very easy AND it offers the highest form of security for your account, so I highly suggest you use this method to protect your funds. Good luck :)

Matt

Mar 21 2024

Greetings, everyone. I signed up with Exness, like, a week ago, and I'm enjoying their service so far, especially their instant deposit and withdrawals. As far as I know, not all brokers can offer such convenience, and I personally like to move my capital around, so such benefit is very useful for me. I still have one question in mind though. The other day I was asked to input my support PIN when I don't even remember I have one. I do have several accounts though, so maybe I just forgot. Can anybody help me on this? Is it not the same as the verification code?

Sadia

Mar 23 2024

I got you, Matt! Managing several accounts can be quite overwhelming at times, especially when it comes to remembering unique passwords for each account.

Let me clear some things first. As an Exness client, you will have a number of different passwords:

  • Password for your Personal Area: This is the main password of your Exness account, used to access your Personal Area.
  • Trading Password: Every trading account has its own password. You use this password to log in to your trading account on the platform.
  • Read-only Password: Just like Trading Password, this password is also set for each trading account. When you log in using this password, your activity will be restricted (read-only mode).
  • Support PIN: This isn't actually a password, but still important nonetheless. The PIN is used to verify your account when you contact the customer support.

The Support PIN is given when you use the customer service feature for the first time. If you lost it somehow, you can simply contact them again to get a new one, then make sure to keep it safe afterwards.

Vika

Mar 24 2024

I'd like to add that the Support PIN is generated automatically and it is provided when you first contact the support team. It is used to protect clients from identity theft and it cannot be changed. This is the highest form of security offered by Exness because only the real account owner can access it.

Why is it important? The reason is because you may provide or receive sensitive information to and from the Support Team, so you clearly don't want anyone else to know any of that. Therefore, the Support PIN exists to keep your personal data safe.


3.81/5

Established : 2008
Location :
Regulation :
Min Deposit : $10
Leverage : 1:2000

Larenz Tate

Feb 3 2024

Account Number: (7765798xxx)

The app offers trading services on all mobile devices, including iPhones, iPads, and PCs. The broker even offers a dedicated mobile trading app for the Apple Watch. they also help solve recovery investment and trading issues at, macwiki@ proton .me

Eloisa Snead

Aug 10 2023

I hopped into the trading scene a couple of years back and started using Exness on the recommendation of a well-known guru. Gotta say, it's been smooth sailing – trading is a breeze with their setup. There are a few areas I think could use a touch-up, but the most important one is this: follow your users' lead. If you make it easier for folks to use your platform, we can all grow together at lightning speed.

Justa Draper

Aug 3 2023

Absolutely thrilled with my inaugural experience! To my amazement, deposits and withdrawals were processed within a matter of minutes - a level of speed I've never encountered elsewhere. Utilizing Binance pay and USDT (TRC20), the trading conditions proved favorable. Even when comparing the same strategy across various brokers, Exness delivered the most impressive outcomes. Without a doubt, I wholeheartedly recommend Exness - a 100% recommendation from my end!

Shaunta Sepulveda

Jul 20 2023

Exness is dope for trading, man. The trading system is hella easy to navigate – no need for all that complicated stuff to place your orders. And the app's design is on another level, standing out big time from other trading platforms.

Xuan Leone

Jun 10 2023

Up until now, my experience with this broker has been nothing short of excellent. The spreads are impressively low, even during periods of volatile news events. This marks my initial venture into a broker beyond Binance and other cryptocurrency exchanges, and I must admit, it's been delightful. The user interface is truly superb, and there's a diverse array of payment methods at one's disposal. If only I could assign a perfect score of 100/100! Looking ahead, my hope is that this...
Exness Comparison
Exness LiteFinance
Rating
3.81/5
3.81/5
Established 2008 2005
Min Deposit $10 $50
Max Leverage 1:2000 1:500
Website Visit Visit