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Standard broker. Their features meets my expectations. EXNESS Cent account is a mid as it only has a few instruments available.

I've been using EXNESS for the last 6 months. However I thought I would switch to another broker. Currently my order execution is getting more and more problems. The trading platform also often crashes and freezes. Several times the server also experienced problems when important news came out. So that traders lose the moment to take the opportunities that exist in the market.

It's generally a good broker, I just have some problems with them. For starters, they are not the best broker to trade with during a news release. Because, when there is big news they will change the margin requirements 30-40 minutes before the news hit in. For news traders this sucks. I don't know if the other broker did it or not. Second of all, you can't change your phone number. So, if you lost your phone and you can't access your old number back, I don't think you can access your old account. There should be a safety measure in case this thing happens. The spread is good and pretty much low, but it is still considerably bigger than some brokers I've tried before.

I can't get my money back from my wallet! They keep requesting me to verify my identity, which I DID by the way but they just keep asking me over and over with the same questions. The last time I sent an email to them was a WEEK ago, and they still haven't replied again. They said it will take 5 working days to reply, which I find absurd. Let's see if they will give me a proper reply or to ask me to verify my identity again. I don't understand why they can't verify me, I use the same email address and account for the past year, there shouldn't be any problems with it. 

I have mixed feeling about this broker, they are god but the customer service is slow response and withdrawal is so lagging

Several days ago I checked my positions and I realise that my profits were not matching up with the pips I caught. even after I added the spreads (if my calculation is correct, which I'm sure it is) it still doesn't make sense. I am pretty sure that my loss was bigger than it was supposed to be. Because I am not sure, I decided to execute two positions in different directions for the same pair, like hedging. The one in a loss was recorded as 16 pips loss and the one in profit was recorded as 5 pips profit. I confronted them about it, but they just logged me out. I can't believe they are regulated.

They claim to have 0 spreads, but the reality doesn't say so. I never see the 0 spreads, BTC/USD even has 400+ pips spread. I can't choose which one is more preferable so oftentimes I'm constrained to 2-3 pairs with 10-15/20 pips spread.

I used to trade in this broker because of its competitive trading conditions. I gradually left Exness because it can't keep up to offer attractive promotions.

The Stop Loss didn't work. My account got MC because of it.

The first time I tried to withdraw from this broker I immediately feel wronged. They said the payment process using FasaPay is instant, but it actually needed 3-5 business days. Where is the instant withdrawal that they claim to be capable of providing with? I'm beginning to doubt this broker