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Interactive Brokers Pays a Million to Settle Supervision Failures Allegation - Interactive Brokers Broker News



Jul 25, 2022  
Interactive Brokers has agreed to pay over $1 million to settle allegations that it failed to supervise its employees in handling exchange fees charged to clients.

Trading platform Interactive Brokers had to pay more than $1 million to settle fees filed by the Commodity Futures Trading Commission (CFTC). The Division of Enforcement staff responsible for this matter is Ben Sedrish, Elizabeth M. Streit, Scott Williamson, and Robert Howell.

The regulator filed a lawsuit against Interactive Brokers LLC for failing to supervise its employees in handling exchange fees charged to clients. The order requires Interactive Brokers to stop violating CFTC rules by paying $710,828.14 in release with credit for money paid to affected clients and paying a $300,000 civil penalty.

According to the order, from approximately January 2015 to December 2021, Interactive Brokers failed to ensure that its employees accurately assessed exchange fees for client trading. More precisely, Interactive Brokers failed to implement the necessary changes to the exchange fee schedule, thereby charging customers who trade certain spreads with non-member exchange fees.

Although Interactive Brokers charge clients high fees, IBKR pays the exchange a lower fee for spread trading. As a result, the company overcharged the client by $710,828.14.

Interactive Brokers stated that the client's overcharged money had been refunded. The broker also advises affected former clients on how to get their refunds.

In the other news, recently, Interactive Brokers chairman Peterffy Thomas disclosed the disposal of shares in three separate transactions, 12.8K shares at $56.53/share, 7.2K shares at $57.27/share, and $20K shares at $57.66/share.



2.42/5

Established : 1977
Location :
Regulation :
Min Deposit : $10000
Leverage : 1:100

Mona Huang

Aug 14 2020

I have worst CS moment here. They are a bit unprofessional. Every time I called, they are always rude and rushing me. No patient, always asking me to figure out from their website.

De La Cruz

Aug 10 2020

While the platform is good. When you have a problem you can't get to speak to anyone. I have tried numerous times and you wait on hold for a long time more than 20 mins in any case and I have just abandoned the call without getting any resolution.

Regina

Aug 10 2020

The web site does not always connect you may have to log on a number of times to connect. The notifications such as messages do not come up when clicked on, this also usually takes several attempts.

Peterson

Aug 10 2020

The platform is absolutely solid and the folks at IB work continuously to improve it. The customer service, some years ago was mediocre, has improved markedly; and is very good at the present time. The cost to trade is very competitive.I would recommend the platform.

Herzek

Aug 9 2020

Pros: Fast, InexpensiveCons: Terrible Scanner, Horrible Charts, Customer Services
Interactive Brokers Comparison
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Rating
2.42/5
2.42/5
Established 1977 2020
Min Deposit $10000 $100
Max Leverage 1:100 1:200
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