konversi_timezone(23 Nov 2022 23:36, America/New_York, 'full date') Massive DDoS Attack Targets Swissquote - Swissquote Broker News
R

Massive DDoS Attack Targets Swissquote - Swissquote Broker News



Nov 23, 2022  
Swissquote reported a DDoS attack has targeted their server and impacted the accessibility of the company's platforms and services.

Swiss-based online trading platform Swissquote confirmed that its servers were the target of a DDoS attack. This FCA-regulated broker announced on Twitter that the attack had an impact on the accessibility of its platforms and services. The brokerage said the service drop that occurred was the result of triggering defenses from its IT systems and internet providers. Swissquote published the following on its Twitter:

Yesterday and partly today Swissquote experienced a massive DDoS attack. 
This affected the accessibility of our platforms and services due to the attack and the defense solution triggered by our IT systems and our Internet provider.

The systems are up again but we may still have somes for certain services as the system is going back to normal. 
We profoundly regret this disruption and sincerely apologize for any inconvenience. We thank you for your loyalty and support.

Distributed denial-of-service (DDoS) attacks are the cause of interrupting the regular traffic of a server, service, or network by bombarding it with Internet traffic from a group of compromised, interconnected computers. Thankfully, the company says its systems are back up and running, although there may still be for certain services.

The attack was due to the massive data volumes on its platform in addition to the triggers. Nadja Keller, Swissquote’s Media Relations Manager, added that their services are up and running again. Client’s safety is paramount at Swissquote and was never at risk.  Swissquote operational procedures are regularly reviewed and kept up to date at all times.



2.09/5

Established : 1996
Location :
Regulation :
Min Deposit : $1000
Leverage : 1:100

Jadih Ruth

Sep 7 2020

Live chat support - terrible. The guy there doesn't know much, plus their policy on not helping people over the chat is also terrible. They can't help you with almost anything over the chat. Typical response you get is- send email to support@swissquote.ch and they will be able to help you. Even when you are asking about very basic stuff, like informations about their products. And when you send email, you will wait 3-4 days for response.

Basalamah

Sep 6 2020

They (or their payment vendors) charge high fees, like 2% just for deposit. Only free option is bank wire transfer. You also pay for withdrawals $20 for each withdrawal. So you lost money (and time) with this broker before you even made your first trade. Spreads - Terrible. Double the standard spreads of other popular brokers on all instruments at all times.

Michael

Sep 5 2020

Stay away from this low quality market maker. Account opening - pain in the ass. Too complicated and long process. First you have to either speak with them on cam chat, or send them your documents by mail. Then pain in the ass starts by trying to actually log in to your account. Their chat shuts down when you swith pages on their website, so the support cannot navigate you throughout this process. I spent 1 hour on the phone...

Charles Martel

Sep 4 2020

When I tried to open an account, I had to do a video identification, which is fine, but at first it would not connect, then they were to busy. When I finally got connected, I was interacting with someone that spoke English like a 2 year old. After which I was email personal questions that I would never answer, I reply that I would not answer these ridiculous questions and that I was declining them.

Jack

Sep 3 2020

Before I had even finished opening my account I had a very rude phone call from a man trying to get me to finish opening my account or something. Was not feeling comfortable so tried to end the conversation instead was told if I could not deposit £1000 pounds right then I may aswell not open the account, or something along those lines his English wasn't great. Amazing the lack of good customer service.
Swissquote Comparison
Swissquote Axi
Rating
2.09/5
2.09/5
Established 1996 2007
Min Deposit $1000 $0
Max Leverage 1:100 1:500
Website Visit Visit