Slow Withdrawal Process and Limited Instruments

Great platforms, great spreads, overall from the premises they seem to be a great broker. However, no broker is perfect and Blueberry Markets has its own problems indeed. For example, I feel like lately, I have been having a hard time trying to withdraw my money from them. It always took so long and I had to contact the customer service. Second of all, they have limited trading instruments for metals. I don't know why they even bother calling it metal trading if they only offer gold and silver. There are other metals I want to trade with.