Odd Automatic Trading

A Arlene Baker Australia May 17 2021
Account Number: (90121xxx)

I haven't been online for a while due to real-life things. So, understandably I haven't checked my account for quite some time. Recently I have some spare time and I decided to check out my account, and perhaps start trading again or something. Oddly enough, I found out that a trade of XPDUSD that was automatically opened and then automatically closed after 5 minutes gave me a loss of 74.28 USD. I did not open any positions at all and all of my remaining positions have been closed before I went inactive. Decided to contact the support team and they have the audacity to blame me for the most ridiculous reason I have ever heard. I provide proof but they simply say like robots that the broker is not responsible for such losses.

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