I am very disappointed with how they handle my order....
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S Sara Silva May 31 2022
I am very disappointed with how they handle my order. The story was, I place an order in EUR/USD pair with pending order where I put stop loss & take profit (I always care about these things, I never forget). However, once my order fills the stop loss is removed, causing me to lose more than 25% of my account. Naturally, I contacted them, but they said I didn't have a stop loss! What an absolute lie! I never forget about these things. They were very adamant so I decided to quit and leave this broker. Never again!
I IC Markets
Official Response
Jun 16 2022
Sara Silva: It's a bit difficult to advise the differences as there are many different tools you can use, rather than the differences it'd be best to read a bit about what each of the advanced trading tools we offer to do. Also, these tools were previously not available on MT4, each one listed will provide some information about what they can do for you