CCapitalcore LLCOfficial Response
Oct 1 2023 Account Number: (11xxx)
Hello there,
In regard to the previous Negative review submitted by one of the broker's clients (Maryam), here is the relevant department's reason for returning the client's initial deposit due to the broker's AML and refund policy:
- The client was accessing the trading platform and executing his/her trades from a sanctioned/restricted country which is against the broker's laws and user agreement; registering and doing any business with Capitalcore LLC from those countries/jurisdictions are not allowed in all. Therefore, the initial deposits of the client were fully returned to her, and the account was suspended. Please kindly be informed that no money/funds were blocked or seized. All the initial deposits were returned to the client after closing the account.
C Capitalcore LLC Official Response
Oct 1 2023
Account Number: (11xxx)
Hello there,
In regard to the previous Negative review submitted by one of the broker's clients (Maryam), here is the relevant department's reason for returning the client's initial deposit due to the broker's AML and refund policy:
- The client was accessing the trading platform and executing his/her trades from a sanctioned/restricted country which is against the broker's laws and user agreement; registering and doing any business with Capitalcore LLC from those countries/jurisdictions are not allowed in all. Therefore, the initial deposits of the client were fully returned to her, and the account was suspended. Please kindly be informed that no money/funds were blocked or seized. All the initial deposits were returned to the client after closing the account.
Kind regards, Capitalcore LLC