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Order Execution Customer Support

Need 24 hours customer service

So far I had an amazing experience with TriumphFX. All of my trades were executed smoothly, I can never ask for anything else. However, I have to say that this broker is not perfect. For once, their customer service isn't open for 24 hours, so it's a little hard for me who trades around the day. Sometimes I will get problems when trading in the middle of the night and no one can answer my call. But, other than that, I don't have any problems with them at all.

L Louetta Mcvay Canada Nov 18 2022

Deposit and Withdrawal

Finally I can withdraw

After months of trying, I can finally withdraw my own funds from this broker. While I am pretty happy with the results, I am actually sad that it took them more than three days after my request was approved to finally give me my OWN money. I understand that there seem to be some troubles regarding withdrawal in TriumphFX these days. So they are might be dealing with something. But, I would be glad if they can give me some notifications if my withdrawal will be late. I was panicking because I don't know what was happening.

T Tamara Watts Argentina Nov 1 2022

Deposit and Withdrawal

There are some issues with the withdrawal

How long does it usually take for our money to arrive after a withdrawal request? I have submitted my withdrawal request and it was a lot. My request has been approved so I wonder what is taking so long. Normally, it will arrive in my bank account within 3 business days. But, it has been 2 weeks and I still haven't got my money yet. From what I saw, it seems like this broker currently has some issues regarding withdrawal. Could that be the problem?

R Russel Staley Germany Oct 28 2022

Spreads and Commissions

Where is the spread?

How much is the spread for indices trading in this broker? I've noticed that TriumphFX offers all kinds of indices including that outside of the US indices. So, I think that this broker might be the one I am looking for. However, I can't find any information regarding the indices spreads. Am I looking it at in the wrong place? I would be glad if anyone can answer my question.

M Milton Dunn Australia Oct 18 2022

Deposit and Withdrawal

Please reply my request

TriumphFX, please reply to my request. I received my ticket number about a month ago and I still haven't received any explanations regarding my withdrawal process. What is happening with you? I swear! This broker used to be so good and had the best service. But, I am not sure anymore now. I don't think I am the only one with this problem. I have seen many complaints about withdrawal here and there. I guess there is must be something that is happening to this company.

A Adrianna Gaston Ukraine Oct 10 2022

Trading Instruments

Does TriumphFX offers any kinds of metal indices?

Does anyone know if TriumphFX offers any kinds of metal indices? I have checked the official website and I saw that they offer gold and silver as well. I was hoping that they might have other metals to trade with but doesn't list them on their website. A lot of people have been saying that this broker is reliable so I kind of want to try my luck here. Thanks.

S Shasta Ferrer Switzerland Oct 2 2022

Deposit and Withdrawal

Why it's so hard to withdraw?

I keep having problems withdrawing my funds from this broker. It's been so long that I am now considering that it might be foul play. I have been waiting for three weeks and my approved payments haven't appeared in my account yet. Has this happened to anyone, yet? This seems to be a major problem since I have seen some people complaining about the same thing. Shouldn't they do anything about it?

R Ruth Peterson Malaysia Sep 28 2022 1

Customer Support

Hi, I would like to know what was happening with...

Hi, I would like to know what was happening with the customer service with this broker. Up until several days ago, they are still giving me the best treatment. But, now? Not anymore.  It seems that the ONLY channel of communication between clients and triumph is the support ticket lacks responsiveness recently. If there is a problem with it, at least you guys should tell me beforehand. I was having trouble and I don't know where to get help. Although, the problems have been managed now (I did it myself).

C Carole Williams Ukraine Aug 26 2022

Hi. Is anyone having issues withdrawing money, where its approved...

Hi. Is anyone having issues withdrawing money, where its approved but no money going into your noiminated account. We realise that only small amount below USA$500 goes thru but when its a big amount from USA$1000, money is missing. We have log support enquiry twice but heard nothing back. Its been 3 weeks now. 

R Rieta Australia Aug 24 2022

Deposit and Withdrawal Customer Support

Today marks the 10th days I have been waiting for...

Today marks the 10th days I have been waiting for my withdrawal with no success. I have run out of patience to give for this broker. And please please don't tell me to call the customer service center because I already did. More than 3 times in fact. There still hasn't been anything happening regarding my request.

S Sung Forte Singapore Aug 22 2022

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