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Customer Support

Bad support

Their tech support game is weak af, and they rarely know how to fix stuff because they lack the power to solve all the damn problems. Their Arabic tech support is practically non-existent, only working for a measly hour and only on Fridays. And don't even get me started on the bonus they give to Arab members – it's straight-up insufficient for all the effort and exhaustion we go through to participate in competitions and write topics. SMH.

R Rosia Epstein United States Jun 3 2023

Deposit and Withdrawal Customer Support

Bad Withdrawal Experience

I'm very disappointed with FXopen. I tried to withdraw my money from them because I generate good profit and well because it's MY money. But it's just very hard, it's as if they don't want to give me my profit at all. I talked to their customer service but they don't help me at all. After several unsuccessful attempts, I decided to make an official complaint about it. Finny enough, they suddenly started processing SEPA withdrawals. However, debit card withdrawals are still not possible with them. The information on their deposit and withdrawals options is still not 100% accurate. I don't know if it's just my country or any other country as well.

L Laurence Robbins Nigeria Apr 7 2020
Account Number: ( 55678xxx)

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