ActivTrades has announced a partnership with Conv.rs, whose customer engagement platform is currently the market leader in the trading industry.
ActivTrades announced its partnership with Conv.rs, a personalized customer engagement platform that helps businesses improve inbound communications. Through this partnership, ActivTrades can increase engagement with clients by giving them the ability to directly contact representatives via popular messaging applications, such as WhatsApp, Telegram or Facebook Messenger.
Conv.rs was built by fintech veterans who wanted to provide messaging solutions for companies to interact as efficiently and intelligently as possible with clients. Conv.rs has offices in the US and UK, with a growing team in Asia.
Enis Mehmet, CCO of Conv.rs said, because ActivTrades has many clients spread across various locations, Conv.rs will work hard with the team to map out the company's specific needs correctly. The advanced technology in Conv.rs makes it easy for ActivTrades to implement it so that clients can contact ActivTrades wherever they are.
Alessandro Gho, Director of ActivTrades also added that Conv.rs would allow the broker to not only improve the way they talk to customers but also increase their engagement.
He added, "We were looking for an easy to implement, no-code business application, and Conv.rs was the right choice. We are thrilled by the possibility to reach more customers, faster and in a more efficient manner. Conv.rs its chat solutions gave us an unprecedented advantage."