Riccho
I sent 4 emails on 4 different occasions and not one of these emails was responded to (2 in one office, and 1 to the other 2 offices). It was just general questions on a account type (nothing hard). There is never anyone available on chat. I think this company has shut down. If it is not shut down, I could still not advice anyone to open an account here as they do not respond to the most basic of questions.
FIBO Group
Riccho: Thank you for reaching out, Riccho!
Kindly accept our apology. We are continuously working to improve our service. We have to warn that sometimes support may be overflown with incoming messages in the chat, so in this case, the wait is inevitable.
We will do the necessary changes to improve the speed of communication.
If you have any questions or unresolved issues, please contact our support via email: service@fibogroup.com or via chat on our website https://www.fibogroup.com/.
We value each of our clients and look forward to your successful trading with us.
Best regards,
FIBO Group.