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Olene Gentile
Feb 22 2023

I recently deposited $50.00 through Skrill, but I was surprised to see that my account hasn't been credited yet. In my past experience with other forex firms, deposits made through Skrill were immediate. Today, I had to email FXOpen and attach the Skrill remittance advice to inform them about the issue. It's been quite troublesome.

Another concern I have is related to the firm's leverage policy. From what I know, the leverage for retail traders is only 1:30, but for big clients, it's 1:500. This seems backward to me. I think it should be the opposite.

Retail traders have limited capital, like my $200.00, so they should have at least 1:100 leverage. On the other hand, big clients who have significant volumes should be limited to 1:30 leverage to manage the higher risks involved. It's important for the company to carefully consider what's wrong with this policy and reassess the risk levels accordingly.