Kathy Graves
I want to lodge a serious complaint about their professional/zero accounts – it's a total scam. Plus, once you switch, you can't go back to the standard account because the spreads are three times larger than what other brokers offer.
Unless they fix the problem of overcharging on commission and being dishonest about it, I'd strongly advise everyone to steer clear until these issues are resolved. This is a typical issue with foreign brokers; they seem to lack any ethical values. It's disheartening that they resort to dishonest practices, and it's akin to outright scamming, especially when dealing with people in call centers for their livelihoods.