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FBS broker cannot hit SL which SL you . Today I set 2036 SL on buy trade with gold and they closed my trade at 2034.56. They gave me 15 pip extra loose. Here is a screenshot.
Full name MEHTAB ALI
Account no 241619408
Date and time 14/4/2023 time 11:07
Ticket number
1720115074
1720117192
1720117631
And when I complain, the FBS support cannot help me.
Deposit and Withdrawal Customer Support
So laggy in withdrawing cash. We can deposit so speedy however whilst comes to withdrawing it's by far very slow. I await three days and my cash didn't arrive in my bank account! After five days, I decide to terrorize its customer service. After that, my money was transferred, withdrawing is completed. I give you 1 star because that is 1 star from your customer service. If your CS did not have a good response, I probably will give you zero stars!
FBS withdrawal is the quickest and simplest to do! Within 1 day my money arrived safely in my bank account, but once in a while, it took four days to get transferred. If you need to withdraw speedily, simply keep away from Saturday and Sunday. My suggestion is to withdraw it on an operating day from Monday to Thursday. Friday? Sometimes fast but once in a while sluggish at withdrawing. Thank you, FBS!
Deposit and Withdrawal Order Execution Slippages and Requotes
As far as FBS has to offer so many good features. Fast deposit, fast withdrawal, multiple accounts you can choose from micro into pro, it has a demo account and can deposit as little as $1. It is very user-friendly for an amateur like me.
What makes me a little bit disappointed is for once the market is very volatile and my current stop loss is not working well. It gets 100 pips different from the initial stop loss.
So I tried to contact customer service and luckily they responded very well and explained the current situation and its risk in an inevitable volatile market. Yeah, that was slippage and actually, I rarely have experienced slippage with FBS so I don't know if it can happen. I hope FBS can educate or inform novice traders like me whenever they open new accounts that slippage can happen in the market.
Withdrawal keeps getting rejected, why?
My profit withdrawals have been rejected several times and your reason is that I can't use my previous bank account because it has "expired". I don't understand what they mean about "expired" so I go to live chat. FBS Customer Service keeps asking me to withdraw with another bank account yet it is still rejected. I have emailed service support but I receive the same response. And last time, thankfully my money was being transferred. it is so hard to withdraw and so headache for me. FBS just likes to complicate things.
Sillpage really bad, SL and TP doesn't work
Slippage's experience with FBS? NOT a good deal for me. Whenever I try to set a buy or sell limit, it doesn't work very well. Prices just go up and down. And suddenly my open hit more than 20 pips, far from my original entry. I was just wondering how FBS came up with the best solution to fix this problem. For others, I think FBS has a great feature to help me trade. Except when it is a slippage period. Stars? I give FBS 4 since I just have a problem with the slippage solution that FBS gave to me.
Order Execution Slippages and Requotes
I had a disappointing experience at FBS. At some point, suddenly the price in the forex market became unstable and my order closed with a huge loss due to slippage. My order arrived in TP within seconds but it didn't close my TP position! I know exactly that I see the line touching my TP! I really don't mind if the slide hits my TP and my position doesn't close or else the slide hits the SL and bounces back quickly and doesn't close. I also understand that sometimes slippage can happen. But actually what really disappointed me after it didn't close in TP position, was for a second later the price line didn't hit SL suddenly closed automatically. So yeah, I'm losing my money. What's wrong with FBS, can you handle more "correct" slip timing?
I initially invested a total of $105,000 over a period...
I initially invested a total of $105,000 over a period of 5 weeks. My bonus/profit was $830,000, every attempt to make withdrawal failed and I was instructed to make another deposit of $25,000 before I can make withdrawals which I did. Up till now, I'm still unable to make withdrawals and all attempt to contact broker has failed. This is very pathetic and I felt so bad losing my investment. I did a due diligence test before investing with them but guess what I ended up getting burned.
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Spreads and Commissions
My Experience as a Beginner Trader
As a beginner trader, this platform was an excellent start for Forex trading. They offer different accounts, resources and support that made my learning journey smooth and helped me grow as a trader. However, the platform's high spreads are a drawback.