Trading Accounts Problems
Just when you're nearing the completion of a bonus, they can freeze your account. I had been diligently working on the bonus for almost a month, and just two days away from finishing it, they abruptly wiped out all my progress and earnings. Worse, they falsely accused me of creating multiple accounts from a single IP, which is untrue. When I requested a connection report as proof, they remained silent. Their servers are outdated and riddled with errors and don't handle false positives properly. My advice: steer clear of investing here.
Dreadful customer service experience
I deposited $89 into my account and bought Tesla with a stop loss. Surprisingly, I was charged a $30 commission, and my balance now displays only $45. I'm completely baffled by how they calculated this commission, and I have no idea where the remaining $14 went.
The customer service experience has been dreadful, with them providing only standard scripted responses. They haven't offered any explanation, and it's been two days with no resolution in sight.
The range of account types is impressive, and there are actually more options available than what you see on the official website. Once you register, you'll discover an even wider ion to choose from. However, it's a bit disappointing that most of the payment methods come with withdrawal commissions. This pushed me to opt for cryptocurrencies as my preferred choice.
I have a positive view of this broker! However, a while back, I had the intention to open multiple accounts in order to allocate a distinct special account for each of my trading strategies. Unfortunately, the broker modified the list of available accounts, and now only the most popular ones with well-balanced conditions remain.
One moment I was very depressed and I was thinking about giving up trading. Because I was not able to fund or withdraw money from my account because of banks. And I have been constantly saying that for Olymp Trade we need ways to fund and get money back. it is way better than other brokers but sometimes there can be coincidences that not letting us use available methods!
Not going to lie, I am actually impressed by the number of distinctive features and the variety of conditions the broker is trying to provide. I am sure the professional traders who know a lot about this stuff are happy with them.
But I don't even understand what I do between those live accounts, stp and ecn stuff. I feel sorta confused and overwhelmed by the complexity.
One would assume that this place was a secure haven, given the impression of a safe space they created. Unfortunately, that's far from the truth. While my portfolio initially flourished, I gradually noticed funds mysteriously vanishing from my account without my consent. My attempts to draw attention to this issue proved fruitless. As time elapsed, I decided to retire and my account independently, only to be met with an alarming realization—I no longer had access to my account, leaving me utterly stunned by the ongoing situation.
withdrawal problem but customer service help
It's disheartening to experience 16 days since the withdrawal was approved without receiving my USDT. I've been reaching out to the support team through multiple tickets, but unfortunately, I haven't received any response in the past two weeks. It's quite frustrating not knowing what's going on. Overall, everything else seems fine, but the customer service aspect is definitely a downside. I hope Triumph takes this feedback seriously and makes improvements to its customer service in the future. If they can resolve my problem and ensure I receive my USDT, I'll be more than willing to update my rating accordingly.
I keep having problems with Exness, and I have only been trading with them for awhile. It was going well up until a few weeks ago. I tried opening up my account, but the system won't allow me to access it. The system also fail to verify my ID while posting a withdrawal.
Problems Category
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Deposit and Withdrawal (70)
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Customer Support (37)
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Order Execution (26)
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Trading Accounts (18)
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Spreads and Commissions (17)
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Trading Platforms (12)
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Trading Instruments (9)
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Scam (7)
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Education (7)
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Slippages and Requotes (7)
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Automatic Trading (6)
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Regulation and Security (6)
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Trading Tools (3)
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Leverage (3)
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Trading cost (3)
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Bonuses and Promotions (3)
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Other (3)
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Broker Features (2)
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service (1)
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Demo Accounts (1)
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I love their crypto trading
Great ion of account types. In fact, there are even more options available than what you'll see on the official website, so just sign up, and you'll have a wide range to choose from.
The only downside is that most payment methods come with withdrawal fees. That's why I ended up going with cryptocurrencies.