I was actively trading during the NFP release, and to my surprise, my order was executed at a non-market price. When I raised this issue with them, their response was rather dismissive, to say the least. I had solid evidence in the form of screenshots, which I promptly shared with them, but it seemed like they simply absconded with my funds. My account is set up with fixed spreads, yet the order was executed at a level significantly higher, approximately 200 pips beyond my intended entry point.
Other Problems
AArturo Waters Oct 18 2023
I was actively trading during the NFP release, and to... More
AAl Underwood Oct 18 2023
While they do have a good trading conditions in terms... More
EElbert Barber Oct 11 2023
I gave FXOptimax a shot, and let me tell you,... More
I was actively trading during the NFP release, and to my surprise, my order was executed at a non-market price. When I raised this issue with them, their response was rather dismissive, to say the least. I had solid evidence in the form of screenshots, which I promptly shared with them, but it seemed like they simply absconded with my funds. My account is set up with fixed spreads, yet the order was executed at a level significantly higher, approximately 200 pips beyond my intended entry point.