TMGM Broker Testimonials
Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.
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Testimonials Category
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Deposit and Withdrawal (140)
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Order Execution (59)
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Customer Support (82)
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Partnership Program (4)
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Automatic Trading (19)
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Other (52)
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Please do better, TMGM. I have been your loyal customer ever since I started trading. In the past, your service is amazing, It's always the best, and I was proud to be a part of your community. But now, I had nothing but trouble. My deposit ised, my withdrawal sied, and even my order ised. What else do you want to? Tried customer service but all they can do is to make wait. See, even the customer service got me 'delayed'.
so furious.
To support, this broker supports online bank transfers. However processed within 1 business day by TMGM, only during Australian business hours. The time needed for funds to be available in your account is also quite long, if 3-5 working days. In my opinion, this is quite long compared to other brokers that I have known, a maximum of 3 days of withdrawal. If withdrawals take too long, I feel apprehensive about depositing at this company. Because there is a possibility that funds will take a long time to process and there are higher obstacles.
Not a lot of leverage options at all. This only gives you 1:20 to 1:500 with a minimum deposit of $100 meanwhile the other can deposit $1. I admit that all their market tools are advancing and very modern. But again, because of leverage, I really had no choice, so I decided to stop trading there. It is not friendly for beginners. Meanwhile, other brokers can give me more leverage. Actually, I don't use high leverage, but with a high leverage option, I can make profits more often.
Sorry to say, but TMGM, I had bad slippage and market executions! It didn't happen immediately but TWICE and me I LOSE A LOT of MONEY because of this situation. I don't know why I'm always late and if my order is always late and the price has changed! PLEASE FIX PLEASE FIX the slippage that occurs on your site. Too bad my stop loss or take profit is not working at all! I contacted your customer service but they did not respond well
LEVERAGE IS TOO LOW! Up to only 500:1. How can I trade with my limited money meanwhile the other broker can provide more? And there are not many options to choose leverage there. Low leverage means you can't open positions frequently if you invest less money. TMGM must have known that leverage is essential and IMPORTANT, so if you want more users to use it, I think you should look into it to increase your leverage. On the other hand, other brokers gave leverage up to 5000:1! The only GOOD about TMGM is their customer service which seems very patient to handle me!
My withdrawal keeps getting canceled for unknown reasons, and I am devastated. It has been three weeks of trying, but I am nowhere near giving up. Just pissed. They keep giving me poor excuses for why my withdrawal isn't approved. First, they told me that I couldn't withdraw during the weekend because it wasn't the time for withdrawal. Okay, fair enough. People are allowed to take a day off. So I try again on the weekday. But they still couldn't approve it. This time they didn't even bother to give me any reasons. The next time I try there is the 'temporary maintenance' issue. The list just keeps going on. I just want my money, this is ridiculous.