Dwonder: Thank you for the comment, Dwonder.
We should pay attention to the fact that spread width depends on the liquidity on the side of FIBO Group counterparties (liquidity providers) and can vary depending on the market situation. Spreads may become significantly wider at night, before or during the publication of important economic news, before the close of trading or immediately after the start of trading, as well as during other periods when the liquidity of instruments may be reduced for one reason or another.
If a technical error arises on the Company's side, we are always ready to consider the issue of compensation for losses incurred by the Client, if any. And, of course, the Client always has the opportunity to withdraw funds from his accounts.
If your issue has not been resolved, we ask you to contact the support service using any of the methods presented on the company's website.
We value each of our clients and look forward to your successful trading with us.
Best regards,
FIBO Group.