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Regulation and Security - Forex Broker Testimonials

Identifying a good broker will not be complete without checking the testimonials. This is because experience speaks louder than words.

Canada
DDayna Crow May 22 2023
 
Data Breach.

I think there is a potential data leak. Last night, I received a fraudulent call informing me about the closure of this company due to financial misconduct, and the caller claimed they wanted to refund my deposit with this broker.

However, the fact is that I did not have any remaining deposits in my account worried me a lot. Worse, the scammer possesses my complete name, email address, and phone number.

Broker Admirals   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Argentina
UUna Mayer May 11 2023
 
Here is the tea

Yo, listen up! I gotta spill some tea about this company's security game. So, before, they were all about that high logging security, using 2FA with SMS codes, you know? But now, they've switched it up to some ancient and weak pin method. Like, seriously? Are they trying to make it easier for fraudsters to get in? 'Cause that's how it looks to me.

The thing is, pin codes are like a one-trick pony. They're so not rotate-able, and hackers can crack 'em like it's no biggie. It's a major facepalm moment. They should've leveled up their 2FA game and used an authentication app like Microsoft or Google. But nope, they went with the pin method. How hilarious is that?

To all the peeps out there using this company, I'm telling you, you gotta be hella careful with your money. This security downgrade is no joke, and it's on us to keep our funds safe. Stay woke, fam!

Broker FP Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
India
YYusuf Dec 23 2022
 
Asking my refund

Brokers are very not recommended! Okay, here's my problem. So I opened a new account with HFM, had a minimum deposit of about $100, so I deposited $110. But then I realized that they don't offer much leverage or copy trading due to my country's regulations. So I asked for a refund and he wrote that I have to wait 10 days. It's been 16 days but my money hasn't come to me yet!

Broker HF Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
United States
OOrville Daniels Account Number: (34152xxx)
Apr 4 2022
 
My Money Got Stuck

My money got stuck and they claimed that there are some problems with my bank. This is a lie because earlier I withdraw some amount of money from another broker. This problem keeps happening in IC Markets, I don't know why. Although I just find out that IC Markets have now gone offshore and the money is held offshore now in Seychelles, and Belize. Now, I don't know if there is a connections between this but I know for a fact that some people are very picky about regulations, so there is something to consider.

Broker IC Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Malaysia
DDion Mccabe Account Number: (67581xxx)
Nov 8 2021
 
Started Worse Since Their Migration to Global Seychelles

They used to be so good, but then they changed. Suddenly withdrawal wasn't so smooth anymore. Spreads were still pretty tight but slippages were horrible, sometimes there would bes in the charts and stop-loss doesn't execute properly. All this problem started when they change their entity from IC markets Australia to IC markets Global Seychelles. I don't want to say that this is what caused all of the issues, but it might be. Just remember to always be careful during trading.

Broker IC Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
France
RRene Fisher Account Number: (45531xxx)
Mar 3 2021
 
I am a new trader and I think IC Market's...

I am a new trader and I think IC Market's team now this. To my bewilderment, I have experienced such a bad trade. The customer support team contacted me and they told me what to trade in and exactly how much to invest in every case. They awarded themselves massive commissions such that I was left with no reserves to continue to invest. But it has become really annoying since they called me every day, sometimes twice a day and each time asked that I share the screen with them. Now they are not responding to my requests for help and ignoring all my correspondence. Should I reported them to ASIC? Is this even normal?

Broker IC Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Argentina
HHubert Casey Account Number: (23443xxx)
Apr 23 2020
 
I don't know what is happening with IC Markets right...

I don't know what is happening with IC Markets right now, it seems like their service getting really bad lately. Withdrawal used to be so smooth, but now it's like I'm a criminal for trying to get my own money. My friend and I don't know what to do, we still have our funds in our MT4 accounts that we can't withdraw. Aren't they supposed to be ASIC regulated? I can't believe this is happening.

Broker IC Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Switzerland
YYulanda Conners Account Number: (98100xxx)
Nov 1 2019
 
IC Market's server is totally unreliable. It froze when there...

IC Market's server is totally unreliable. It froze when there is a big news release, it's a very important time for me. In fact, it froze for more than 15 minutes! How am I supposed to place an order like that? I know that the market is crazy during those times. But you would think that a company as big as IC Markets would prepare something to protect traders against that condition, not to mention they are regulated by ASIC. But nope! They just let it slide. It is very disappointing to loose huge during the most crucial time.

Broker IC Markets   Website   Review   Other Testimonial   Reply   New Testimonial   Detail
Ukraine
MMargie Holmes Account Number: (35412xxx)
Nov 10 2018
 
In the beginning, it was really good. My deposit went...

In the beginning, it was really good. My deposit went very smoothly and there are no problems that occurred during this process. My funds appear almost instantly in my trading account. Even when I'm trading, everything seems to go very well and hassle-free. I think I must have found a reliable broker. But, sadly the problem arises when I'm trying to withdraw my money. They just won't let me get my own money. I tried to ring the person who originally phoned me from Oanda some time ago. Only to find the number is not valid anymore. A tip, you might want to file a small claim against them and report to the FCA if you experience this.




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