Testimonials

It feels like they are going downhill, IC Markets used to be one of the best brokers that are honest and care about traders. Now they are just like any other brokers out there. I just deposited some funds in my account and quite a lot too, around $5000. Then I got busy with real-life things and I didn't even touch my account. Recently I got some time to check my account, I was so surprised to see that I have lost some money (around $900 or so). How can that even be possible when I'm not even opening any positions? Although have spoken to support they do not seem like they want to help me to even restore my funds to allow me to trade. For now, I'll give them 2 stars, but once my funds have been restored I will change it back depending on the service, I am still mad tho.

I have to be honest, it is now pretty scary trading with them. I keep experiencing slippage here, and in a great number too. It's really not normal in my opinion. The worst part is when you contact their support, you get a robot response that claims 4 SL slippage to be normal. I have my fair share of trading with another broker, so I know for sure that this is not normal! It's very frustrating that the customer service operator didn't do anything to help my problem.

Back in March, they told me that they couldn't process my withdrawal request because of 'technical reasons'. I don't understand what that means but I said that I want to know when it will be fixed and when will I get my money. They said they will update me on that as soon as they have fixed it. Here I am 3 months later, with no update and no money. I already contacted them several times before and their answer is still the same, they will fix it and they will update me. How long do I have to wait??

Sometimes the connections to the demo accounts were severed and it's really annoying. I mostly trying out new strategies and methods here, so it's really a huge matter for me. It's sometimes happened to the live accounts as well and I won't be able to log in anytime soon, this usually leads me to losses. I hate it when I'm losing trades because of technical issues. I wish you can fix this IC Markets.

Well, I guess I'm not going to trade with Oanda anymore. They used to be so good and honest, but now they have changed and be like other brokers. Now, they have awful charts that are very jumpy and disrupt my strategy and analysis. They don't have trailing stops, instruments are really limited and generally awful. Worst of all, very poor technical support. How can one get a trading experience with such a company.

I have been stuck! I can't log in to my MT4 account since this morning and there is nothing I can do about it. First of all, I was trading with my desktop so everything is fine. I place buy positions and it all goes very smoothly. Now, because I have something to do outside, I have to switch to my phone. But I couldn't log in at all! This is messed up because I have to close the positions soon. I contacted customer service and they told me they would do something but they didn't do anything until I went home and close the position myself. I, of course, lose more than I intended.

Did they place a stop hunt on your positions? I had the price of GBP/NZD at 1.92700 and they stopped it at 1.92900. I find it odd since I remember that I place a stop loss around 1.9700. But this isn't the first time such a thing happened to my account. Before I open a position in the GBP/JPY. But they closed it 15 pips after my stop-loss price. I don't know if I should contact their customer service or should I try it again? It could very well be my own mistake, but I don't want to be gaslight. Just wondering if anyone had the same thing happen?

Has ICMarket changed? They used to be so good and honest, now they are just like any other broker. I haven't been active for a while due to private reasons. For some reason, they open a free swap account on my behalf, without me knowing. There is nothing bad with an Islamic account, but I would rather open it myself if I want it. I notice lately my stop-loss order wasn't triggered while in the past there was nothing wrong with it. I thought this must be some kind of a mistake, but it keeps happening, so something wrong is going on.

IC Market has been making me frustrated lately! For some reason, I keep having trouble withdrawing. It's as if they don't want me to get my money at all. The fact that it has been happening more than once got me considering moving to another broker. They keep telling me that they 'lost my fund', whatever that means. They are trying to frame it as if it's my problem when it's supposed to be THEIR responsibility. They should be able to locate my money, after all, they are the ones that keep it. It's been two months and I am losing all hopes.

Okay, when I first traded with IC Markets I was pretty happy. They offer me the best price on everything, such a good deal for a great service. However, this has changed now. These days, they will do all they can to get your money. That's not the only thing I hate, now they also have ridiculous spreads, slippage, and even moving money within their platform. Another bad thing I notice is, that whenever I put a buy stop in, or sell stop the trade always starts early and ends early. This is really bad.